Welcome to Canada: What you should know

Language training

Language is the key!

The Government of Canada, in cooperation with provincial governments, school boards, community colleges, and immigrant and community organizations, offers free language training across the country for adult permanent residents. In most provinces, the name of the program is LINC, which stands for Language Instruction for Newcomers to Canada. This pamphlet lists the LINC assessment centres across Canada. These centres can assess your language training needs and refer you to the right LINC classes for your needs.

Most universities and community colleges also offer language classes, as do some private language schools and community organizations. You can contact these groups directly for more information. Remember to ask about fees, since these courses may not be free.

You may also wish to refer to the other two pamphlets in the back pocket of your guide: Finding Help in Your Community, and Key Information Sources.

Language Instruction for Newcomers to Canada (LINC) Program

LINC offers both full- and part-time classes to suit your needs, and some centres offer free child care while you attend classes. Most LINC centres can also refer you to other language training classes in your area.

Remember, language classes are available for every adult in your family, not just the person who may be looking for work.

For more information

Contact your local immigrant serving organization or one of the LINC assessment centres listed below, depending on where you live.

Remember: when you use the telephone, speak slowly and clearly, and have a pen or pencil and some paper to write down information. You may be referred to another telephone number or be given other useful information.

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LINC assessment centres and provincial language assessment centres

• Newfoundland and Labrador
• Nova Scotia
• Prince Edward Island
• New Brunswick
• Quebec
• Ontario
• Manitoba
• Saskatchewan
• Alberta
• British Columbia
• Yukon, Northwest Territories and Nunavut

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Newfoundland and Labrador

Association for New Canadians
144 Military Road
St. John’s, Newfoundland A1C 5R6
709-722-9680
www.anc-nf.cc

Nova Scotia

Metro & Region Immigrant Language Services
Forsyth Adult Learning Centre
136 Pinecrest Drive
Dartmouth, Nova Scotia  B3A 2J9
Telephone 902-464-2868
Facsimile 902-464-2828

Metropolitan Immigrant Settlement Association
Chebucto Place
7105 Chebucto Road, Suite 201
Halifax, Nova Scotia  B3L 4W8
902-423-3607
www.misa.ns.ca

Prince Edward Island

P.E.I. Association for Newcomers to Canada
P.O. Box 2846
179 Queen Street
Charlottetown, Prince Edward Island C1A 8C4
902-628-6009
www.isn.net/newcomers

New Brunswick

English Language Program
University of New Brunswick
P.O. Box 4400
Fredericton, New Brunswick E3B 5A3
506-453-3564
www.unb.ca/extend/elp/

Multicultural Centre of the Greater Moncton Area
1299A Mountain Road, Suite 2
Moncton, New Brunswick E1C 2T9
506-858-9659

Citizenship and Immigration Canada
189 Prince William Street, 1st floor
Saint John, New Brunswick E2L 2B9
506-636-4020

Quebec

To contact immigrant-serving organizations in the province of Quebec, contact the Ministère de l’Immigration et des Communautés Culturelles (MICC). The MICC is organized by region.

Montréal

Immigration-Québec – Est de Montréal
8000, boulevard Langelier, bureau 602
Saint-Léonard (Québec)  H1P 3K2
514-864-9191
E-mail: Renseignements@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Covers the districts: Anjou, Mercier - Hochelaga-Maisonneuve, Montréal-Nord, Rivières-des-Prairies - Pointe-aux-Trembles, Saint-Léonard and the city of Montréal-Est.

Immigration-Québec – Ouest de Montréal
181, boulevard Hymus, bureau 204
Pointe-Claire (Québec)  H9R 5P4
514-864-9191
E-mail: Renseignements@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Covers the districts: Pierrefonds-Roxboro, Île-Bizard - Sainte-Geneviève and cities of Beaconsfield, Baie d’Urfé, Dollard-des-Ormeaux, Dorval, Île Dorval, Kirkland, Sainte-Anne-de-Bellevue, de Senneville and Pointe-Claire.

Immigration-Québec – Nord de Montréal
255, boulevard Crémazie Est, 8^e étage, bureau 8.01
Montréal (Québec)  H2M 1M2
514-864-9191
E-mail: Renseignements@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Covers the districts: Ahuntsic–Cartierville, Rosemont–Petite-Patrie, Villeray–Saint-Michel–Parc-Extension and Saint-Laurent.

Immigration-Québec – Sud de Montréal
800, boulevard De Maisonneuve Est, rez-de-chaussée
Montréal (Québec)  H2L 4L8
514-864-9191
E-mail: Renseignements@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Cover the districts: Côte-des-Neiges–Notre-Dame-de-Grâce, Lachine, LaSalle, Outremont, Plateau-Mont-Royal, Sud-Ouest, Verdun, Ville-Marie and the towns of Côte-Saint-Luc, Hampstead, Montréal-Ouest, Mont-Royal and Westmount.

Outside Montréal

Immigration-Québec – Direction régionale de
la Capitale-Nationale et de l’Est-du-Québec
Édifice Bois-Fontaine
930, chemin Sainte-Foy, rez-de-chaussée
Québec (Québec) G1S 2L4
Customer service
418-643-1435 or 1 888 643-1435
Fax: 418-646-0783
E-mail: direction.quebec@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Immigration-Québec – Direction régionale de
la Capitale-Nationale et de l’Est-du-Québec
Bureau de Saguenay
3885, boulevard Harvey, bureau 206
Jonquière (Québec) G7X 9B1
418-695-8144 or 1 888 643-1435
Fax: 418-695-8162

Immigration-Québec – Direction régionale de l’Estrie, de
la Mauricie et du Centre-du-Québec
Bureau de l’Estrie
202, rue Wellington Nord
Sherbrooke (Québec) J1H 5C6
Customer service
819-820-3606 or 1 888 879-4288
Fax: 819-820-3213
E-mail: direction.estrie@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Immigration-Québec – Direction régionale de l’Estrie,
de la Mauricie et du Centre-du-Québec
Bureau de la Mauricie et du Centre-du-Québec
100, rue Laviolette, rez-de-chaussée 26
Trois-Rivières (Québec) G9A 5S9
Customer service
819-371-6011 or 1 888 879-4294
Fax: 819-371-6120
E-mail: direction.trois-rivieres@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Immigration-Québec – Direction régionale de l’Outaouais,
de l’Abitibi-Témiscamingue et du Nord-du-Québec
227, rue Montcalm, bureau 100
Gatineau (Québec) J8Y 3B9
Customer service
819-246-3212 or 1 888 295-9095
Fax: 819-246-3314
E-mail: direction.outaouais@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Immigration-Québec – Direction régionale de l’Outaouais,
de l’Abitibi-Témiscamingue et du Nord-du-Québec
Bureau de l’Abitibi-Témiscamingue
255, Avenue Principale, RC 04B
Rouyn-Noranda (Québec) J9X 7G9
Customer service
819-763-3120 ou 1 866 284-2231
Fax: 819-763-3121

Immigration-Québec – Direction régionale de Laval,
des Laurentides et de Lanaudière
705, chemin du Trait-Carré, rez-de-chaussée
Laval (Québec) H7N 1B3
Customer service
450-972-3225 or 1 800 375-7426
Fax: 450-972-3250
E-mail: direction.drlll@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Immigration-Québec – Direction régionale de la Montérégie
2, boulevard Desaulniers, 3^e étage
Saint-Lambert (Québec)  J4P 1L2
Customer service
450-466-4461 or 1 888 287-5819
Fax: 450-466-4481 or 1 888 287-5820
E-mail: direction.monteregie@micc.gouv.qc.ca
If using e-mail, don’t forget to include your postal address.

Website for Québec-Immigration:
www.immigration-quebec.gouv.qc.ca/en/index.asp

Ontario

Community Development Council Durham
134 Commercial Avenue
Ajax, Ontario L1S 2H5
905-686-2661
www.durhamLINC.ca

YMCA Immigrant Services
22 Grove Street West
Barrie, Ontario L4N 1M7
705-726-6421 ext. 264
www.ymcaofbarrie.org/immigrant.htm

Assessment Centre
Centre for Language Training
263 Queen Street, Unit 14
Brampton, Ontario L6W 4K6
905-595-0722, ext. 4101
www.tcet.com/clba

Grand Erie Learning Alternatives
100 Colborne Street
Brantford, Ontario N3T 6E2
519-753-6079

T.R. Leger School of Adult,
Alternative and Continuing Education
2 Belmont Street
Cornwall, Ontario K6H 4Z1
613-937-3984

YMCA – Rexdale Youth Resource Centre
1530 Albion Road, Suite 83
Etobicoke, Ontario M9V 1B4
416-741-8714
www.ymcatoronto.org

Guelph and District Multicultural Centre
926 Paisley Road
Guelph, Ontario  N1K 1X5
519-836-2222
www.gdmc.org

Settlement and Integration Services Organization (SISO)
360 James Street North
Hamilton, Ontario L8L 1H5
905-521-9917
www.siso-ham.org

Kingston-Belleville
c/o 97 Cataraqui Street
Kingston, Ontario K7K 1Z8
613-453-8144

Kitchener-Waterloo YMCA Language Assessment Centre
800 King Street West
Kitchener, Ontario N2G 1B6
519-579-9622
www.kwymca.org/Contribute/immigrant/program_language.asp

Cross-Cultural Learners Centre
505 Dundas Street East, 2nd floor
London, Ontario N6B 1W4
519-432-1133

Assessment Centre
Morningstar Middle School
3131 Morningstar Drive
Malton, Ontario L4T 1X3
905-677-0007

Halton Assessment Centre
(Burlington, Oakville, Milton and Georgetown)
100 Elm Drive West
Mississauga, Ontario L5B 1L9
905-875-3851, ext. 227

Assessment Centre
(Mississauga)
2 Robert Speck Parkway
Suite 800
Mississauga, Ontario L4Z 1H8
905-279-0024, ext. 1369
www.tcet.com/clba

Assessment Centre
(Burlington, Halton Hills, Milton & Oakville)
2 Robert Speck Parkway
Suite 800
Mississauga, Ontario L4Z 1H8
905-279-0024, ext. 1369
www.tcet.com/clba

3233 Brandon Gate Drive, Unit 6
Mississauga, Ontario, L4T 3V8
905-677-0007, press 1

Dufferin-Peel Roman Catholic Separate
School Board -- LINC Program
Mississauga, Ontario
905-279-6816

Polycultural Immigrant and Community Services
2225 Erin Mills Parkway
Mississauga, Ontario L5K 1T9
Phone: 905-403-8860
Fax: 905-823-6760
www.polycultural.org

YMCA-YWCA Language Assessment and Referral Centre
240 Catherine Street, Suite 308
Ottawa, Ontario K2P 2G8
613-238-5462
www.ymcaywca.ca/Larc2

New Canadians’ Centre - Peterborough
205 Sherbrooke Street, Unit D
Peterborough, Ontario K9J 2N2
705-743-0882

The Career Foundation
9050 Yonge Street, Suite 318
Richmond Hill, Ontario L4C 9S6
905-707-1555
1 800 477-4217 (toll-free in Ontario)
www.careerfoundation.com

Esso YMCA Learning and Career Centre
660 Oakdale Avenue
Sarnia, Ontario N7V 2A9
519-336-5950

YMCA of Niagara
129 Church Street
St. Catharines, Ontario L2R 3E2
289-213-5311
E-mail: ymcaofniagara_linc@bellnet.ca

Church of Epiphany
85 Larch Street
Sudbury, Ontario P3E 1E8
705-675-8405

Thunder Bay Multicultural Association
17 North Court Street
Thunder Bay, Ontario P7A 4T4
806-345-0551

Polycultural Immigrant and Community Services
3363 Bloor Street West
Toronto, Ontario M8X 1G2
Phone: 416-233-0055
Fax: 416-233-5141
www.polycultural.org

YMCA LINC Assessment Centre
Central/Main Office
42 Charles Street East, 3rd floor
Toronto, Ontario M4Y 1T4
416-925-5462 or 416-925-LINC
www.ymcatoronto.org

YMCA LINC Assessment Centre
North York Office
4580 Dufferin Street, 2nd Floor
Toronto, Ontario M3H 5Y2
416-925-5462 or 416-925-LINC
www.ymcatoronto.org

YMCA LINC Assessment Centre
Scarborough Office
10 Milner Business Court, Suite 600
Toronto, Ontario M1B 3C6
416-925-5462 or 416-925-LINC
www.ymcatoronto.org

YMCA LINC Assessment Centre
Rexdale Office
1530 Albion Road, Suite 83
Toronto, Ontario M9V 1B4
416-925-5462 or 416-925-LINC
www.ymcatoronto.org

English Testing Centre
1410 Ouellette Avenue
Windsor, Ontario N8X 5B2
519-253-2724

Manitoba

Adult English as an Additional Language programs (free to newcomers)

(WINNIPEG)

ENTRY Program
4th Floor - 259 Portage Avenue
Winnipeg, Manitoba R3B 0C9
204-944-0133
www.gov.mb.ca/labour/immigrate/eal/students/entry.html

Winnipeg English Language Assessment and Referral Centre
4th Floor - 275 Portage Avenue
Winnipeg, Manitoba R3B 2B3
204-943-5387
www.gov.mb.ca/labour/immigrate/eal/students/assess.html

Winnipeg School Division
Adult English as an Additional Language Program
700 Elgin Avenue
Winnipeg, Manitoba R3E 1B2
204-775-0416
E-mail: ljohansson@wsd1.org
www.wsd1.org/aesl/

Work Start: Language for Employment
2nd Floor - 696 Portage Avenue
Winnipeg, Manitoba R3G 0M6
204-953-1070
www.gov.mb.ca/labour/immigrate/eal/students/workstart.html

English Skills Centre
15th Floor - 275 Portage Avenue
Winnipeg, Manitoba R3B 2B3
204-927-4375
E-mail: michaela@englishskills.ca
www.englishskills.ca

Winnipeg Technical College
130 Henlow Bay
Winnipeg, Manitoba R3Y 1G4
204-989-6500
E-mail: eal@wtc.mb.ca
www.wtc.mb.ca

Red River College Language Training Centre
3rd Floor - 123 Main Street
Winnipeg, Manitoba R3C 4V9
204-945-6151
E-mail: sbates@rrc.mb.ca

St. Vital Language Training and Settlement Program
511 St. Anne’s Road
Winnipeg, Manitoba R2M 3E5
204-255-5390
E-mail: audrey.owens@cyberschools.ca

Louis Riel School Division Adult EAL Program
511 Street Anne’s Road
Winnipeg, Manitoba R2M 3E5
204-257-7827

McLeod Adult Education Centre
530 McLeod Avenue
Winnipeg, Manitoba R2K 0B5
204-667-6193

Collège universitaire de Saint Boniface
200, rue de la Cathedrale
Winnipeg, Manitoba R2H 0H7
204-233-0210
E-mail: lmahe@ustboniface.mb.ca
www.ustboniface.mb.ca

Specialized English as an Additional Language (EAL) programs:

• Community EAL Classes for Women
• EAL for Seniors
• English at Work

For information contact:

Manitoba Immigration and Multiculturalism
Adult Language Training Branch
5th Floor - 213 Notre Dame Avenue
Winnipeg, Manitoba R3B 1N3
204-945-6300
E-mail: immigratemanitoba@gov.mb.ca
immigratemanitoba.com

(REGIONAL MANITOBA)

Pembina Valley Language Education for Adults
100 - 571 Main Street
Winkler, Manitoba R6W 1G3
204-325-7718
E-mail: pvlea.coordinator@mts.net

South Eastman English and Literacy Services
430 - 3rd Street
Steinbach, Manitoba R5G 1N5
204-326-4225
E-mail: seels@mts.net

Westman Immigrant Services
729 Princess Avenue
Brandon, Manitoba R7A 0P4
204-727-6031
E-mail: esladmin@mts.net
www.wesls.com

Brandon United Food and Commercial Workers
1 - 759 1st Street
Brandon, Manitoba R7A 2X5
204-727-7131
E-mail: esl_ufcw@westman.wAvenueca

Interlake Adult Learning Association
234 Tudor Lane
Gimli, Manitoba R0C 1B0
204-642-5759
Toll-free: 1-866-606-7650
E-mail: iala@mts.net
www.iala.ca

Portage Learning and Literacy Centre
110 Saskatchewan Avenue West
Portage la Prairie, Manitoba R1N 0M1
204-857-6304
E-mail: pllc_director@yahoo.ca
www.learningcentre.net

Association of Parents and Professionals for Literacy Education
585 - 7th Avenue South
Virden, Manitoba ROM 2C0
204-748-2384
E-mail: applevdn@mts.net

Thompson Multicultural Centre
97-A McGill Place
Thompson, Manitoba R8N 0H9
204-677-3981
E-mail: tccinc@mts.net
www.tccmcc.mb.ca

Swan River Adult Education Inc.
128 - 5th Avenue
Swan River, Manitoba R0L 1Z0
204-734-9391
E-mail: adultlwg@mts.net

Russell
Room 219B - 404 Street East
Russell, Manitoba R0J 1W0
204-773-5180
E-mail: nernberc@assiniboine.net

Dauphin
520 Whitmore Avenue East
Dauphin, Manitoba R7N 2V5
204-622-2224
E-mail: dowhanl@assiniboine.net

Saskatchewan

The Assessment Centre
Canada Immigration Centre
1871 Hamilton Street
Regina, Saskatchewan S4P 2B9
306-780-7786

Regina Open Door Society
1855 Smith Street
Regina, Saskatchewan S4P 2N5
306-352-3500
www.accesscomm.ca/nonprofits/reg.open.dr

Moose Jaw Multicultural Council
60 Athabasca Street East
Moose Jaw, Saskatchewan S6H 0L2
306-693-4677
www3.sk.sympatico.ca/mjmul/mjmc.htm

Citizenship and Immigration Canada
410-22nd Street East, Room 660
Saskatoon, Saskatchewan S7K 5T6
306-975-4619

Saskatoon Open Door Society
100-129 3rd Avenue North
Saskatoon, Saskatchewan S7K 2H4
306-653-4464

247 1st Avenue North
Saskatoon, Saskatchewan S7K 1X2
306-653-4464
www.sods.sk.ca

Prince Albert Multicultural Council
17-11th Street West
Prince Albert, Saskatchewan S6V 3A8
306-922-0405
www.siast.sk.ca/studentgallery/NMGallery/pamulti/

Saskatchewan Institute of Applied Science and Technology
Wascana Parkway
Regina, Saskatchewan S4P 5W9
306-424-4500
www.siast.sk.ca/wascana/

University of Regina
Language Institute Building, Room 211
3737 Wascana Parkway
Regina, Saskatchewan S4S 0A2
306-585-4585
www.uregina.ca/langinst/

Cypress Hills Regional College
129-2nd Avenue North East
Swift Current, Saskatchewan S9H 2C6
306-778-5477
www.cypresshillscollege.sk.ca

Parkland Regional College
72 Melrose Avenue
Yorkton, Saskatchewan S3N 1Z2
306-786-2590
www.parklandcollege.sk.ca

Saskatchewan Institute of Applied Science and Technology
Kelsey Campus
P.O. Box 1520
Idylwyld Drive North and 33rd Street
Saskatoon, Saskatchewan S7K 3R5
306-933-8387
Fax: 306-933-5867
www.siast.sk.ca/kelsey/

Alberta

ILVARC
910-7th Avenue South West
Room 1401
Calgary, Alberta T2P 3N8
403-262-2656
www.calgaryimmigrantaid.ca

LARCC - Language Assessment
Referral and Counseling Centre
10709-105th Street
Edmonton, Alberta T5H 2X3
780-424-3545

Norquest College
CLBA/LA Rural Itinerate Services
11140-131st Street
Edmonton, Alberta T5M 1C1
780-422-9061
www.norquest.ab.ca/index.htm

Sue Mitchell Consultants
1722 Lakehill Crescent South
Lethbridge, Alberta T1K 3H8
403-329-4578

Karen Ziemann Consultants
1657-31st Street South East
Medicine Hat, Alberta T1A 8J9
403-527-5062

LINC Assessment Centre
202-5000 Gaetz Avenue
Red Deer, Alberta T4N 6C2
403-346-8818

British Columbia

Note: LINC is called ELSA in British Columbia. ELSA stands for English Language Services for Adults.

Gladwin Language Centre
3145 Gladwin Road
Abbotsford, British Columbia V2S 5Z5
604-854-8160

Abbotsford Community Services
2420 Montrose Avenue
Abbotsford, British Columbia V2S 3S9
604-859-7681

North Island College
1685 Dogwood Street South
Campbell River, British Columbia V9W 8C1
250-923-9700
www.nic.bc.ca

Chilliwack Community Services
46293 Yale Road
Chilliwack, British Columbia V2P 2P7
604-792-7376
www.chilliwack.com/leisure/comm-programs/ccs.html

North Island College
2300 Ryan Road
Courtenay, British Columbia V9N 8N6
250-334-5000
www.nic.bc.ca

Cowichan Valley Intercultural and Immigrant Aid Society
3-83 Trunk Road
Duncan, British Columbia V9L 2N7
250-748-3112

Selkirk College - Grand Forks Campus
P.O. Box 968
Grand Forks, British Columbia V0H 1H0
250-442-2704

Kamloops Immigrant Services Society
206 Seymour Street, no. 110
Kamloops, British Columbia V2C 2E5
250-372-0855

Ki-Low-Na Friendship Society
442 Leon Avenue
Kelowna, British Columbia V1Y 6J3
250-763-4905
www.kfs.bc.ca

New Directions
#101-20570-56th Avenue
Langley, British Columbia V3A 3Z1
604-530-0535

Central Vancouver Island
Multicultural Association
285 Prideaux Street, Room 114
Nanaimo, British Columbia V9R 2N2
250-753-6911

Penticton and District
Immigrant Services
508 Main Street
Penticton, British Columbia V2A 5C7
250-492-6299

North Island College
3699 Roger Street
Port Alberni, British Columbia V9Y 8E3
250-724-8711
www.nic.bc.ca

College of New Caledonia
3330 22nd Avenue
Prince George, British Columbia V2N 1P8
250-561-5826
www.cnc.bc.ca

Continuing Education
Quesnel School District
241 Kinchant Street
Quesnel, British Columbia V2J 2R3
250-983-6900
www.sd28.bc.ca/main.htm

Okanagan University College
P.O. Box 4500
Revelstoke, British Columbia V0E 2S0
250-837-4235
www.ouc.bc.ca

Okanagan University College
Salmon Arm, British Columbia V1E 4N3
250-804-8888
www.ouc.bc.ca

Timeline Data Solutions
250-7525 King George Highway
Surrey, British Columbia V3W 5A8
604-507-4150

Western ESL Services
208-2525 Commercial Drive
Vancouver, British Columbia V5N 4C1
604-876-5756

Vernon and District Immigrant Services Society
100-3003 30th Street
Vernon, British Columbia V1T 9J5
250-542-4177

Intercultural Association of Greater Victoria
930 Balmoral Road
Victoria, British Columbia V8T 1A8
250-388-4728
www.icavictoria.org

University College of the Cariboo
383 Oliver Street, Room 301
Williams Lake, British Columbia V2G 1M4
250-392-8001
www.cariboo.bc.ca

Yukon, Northwest Territories and Nunavut

Aurora College
5004 54th Street, Northern United Place
Yellowknife, Northwest Territories  X1A 2T9
867-920-3279 or 920-3034
www.auroracollege.nt.ca

Yukon College, Developmental Studies
P.O. Box 2799
Whitehorse, Yukon Y1A 5K4
867-668-8875

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Please Note
This pamphlet contains information that was current at the time of publication. It features information from many sources, and should not be confused with official statements of policy or programming. The Government of Canada is not responsible for information that changes between printings.

  

© Minister of Public Works and Government Services Canada, 2003
Cat. no. : Ci51-87/1-2003
ISBN 0-662-65372-6
C&I-327-07-03

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