Applying for a Permanent Resident Card (PR card) - Initial application, replacement, renewal or to change sex designation (IMM 5445)

Canada’s entry requirements are changing

Permanent residents (PR) of Canada must carry and present their valid PR card or permanent resident travel document (PRTD) when boarding a flight to Canada, or travelling to Canada on any other commercial carrier. If you do not carry your PR card or PRTD, you may not be able to board your flight, train, bus or boat to Canada.

It is your responsibility to ensure that your PR card is still valid when you return from travel outside Canada, and to apply for a new PR card when your current card expires.

Table of Contents


This is not a legal document. For legal information, refer to the Immigration and Refugee Protection Act and Regulations or the Citizenship Act and Regulations, as applicable.

This publication is available in alternative formats upon request.


Overview

Application package

This application package consists of:

  • an instruction guide, and
  • the required forms.

The instruction guide is a tool that provides:

  • the information you must know about this application before sending it to Immigration, Refugees and Citizenship Canada (IRCC) and
  • assistance with how to fill out the forms and the required supporting documents.

Read the instruction guide thoroughly and then fill out each of the applicable forms.

The forms are specifically designed with questions that will assist the processing of your application.


Symbols used in this guide

This guide uses the following symbols to indicate information of particular importance.

Required step

What you must do to have your application processed.

Important information

Important information that you need to be aware of in order to avoid delays or other problems.

Get more information

Where to get more information.

Note:

Tips that will assist you with this application.



Before you apply

Permanent Resident Card

The permanent resident (PR) card is the official proof of your status as a permanent resident in Canada.

A PR card is a document required by permanent residents, including children, who plan on travelling outside of Canada and returning to Canada by any commercial transporter, such as a plane, train, boat or bus.


Who may use this application

This application is for permanent residents within Canada who would like to apply for:

  • an initial (first) PR card
  • a renewal of a PR card that has or will soon expire
  • a replacement of a PR card that has been lost, stolen or damaged; or
  • to change the sex designation on a PR card

Important information: Do not apply for a renewal of your current PR card if it is still valid for more than nine (9) months (270 days), unless it is due to a legal name change. Otherwise, your application will be returned.

If you are a new permanent resident, you will automatically receive your new card by mail, when you first arrive in Canada, as part of the immigration process. You do not need to apply for a PR card.


Assessing your eligibility

To be eligible for a PR card, you must:

  • be a permanent resident of Canada
  • be physically present in Canada
  • meet the residency requirement (see Appendix A – Residency obligation)
  • not be under an effective removal order
  • not be a Canadian citizen and
  • not be convicted of an offense related to the misuse of a PR card

Permanent Residents outside of Canada

If you are currently outside Canada and do not have a valid PR card to return to Canada, you will need to obtain a travel document from a Visa Application Centre or a Canadian visa office.

Important information: Once you have returned to Canada, you should apply for a PR card.


You may be eligible for Canadian citizenship

Adults may be able to obtain Canadian citizenship if they:

  • are permanent residents of Canada
  • have lived in Canada for at least 1,460 days during the six years immediately before the date of application for citizenship. They must also be physically present for at least 183 days during each of four calendar years that are fully or partially within the six years immediately before the date of application; and
  • meet all other requirements

Note: Children will have to meet different requirements. See Determine your eligibility – Citizenship for more information.

You will not be issued a permanent resident card if you are a Canadian citizen. Verify your status in Canada before applying for a permanent resident card.

The Citizenship Act was amended on April 17, 2009 and on June 11, 2015, giving Canadian citizenship to certain people who lost it and recognizing other as citizens for the first time. Check the Changes to citizenship rules page to ensure you do not qualify for citizenship before applying for a PR card.

If we are not able to process your permanent resident card application because you are a Canadian citizen, your application fee will be refunded.


Error in your name

If your Record of Landing (IMM 1000), Confirmation of Permanent Residence (IMM 5292 or IMM 5688) or other permanent residence document contains an administrative error in your name, complete and submit a Request to Amend the Immigration Record of Landing, Confirmation of Permanent Residence or Valid Temporary Resident Documents (IMM 5218) to have it corrected before you apply for a PR card. These errors will be corrected if they were administrative errors made by the department in recording your personal information.


Legal Change of Name

Consult the information below to determine what supporting document(s) must be submitted with your application.

If your present name is different from the name printed on your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688), you must submit supporting legal documentation as proof of your name change in addition to supporting identity documents as requested in section 3 of Step 1.

Supporting legal documentation may include:

  • a copy of a legal change of name document, court order, adoption order issued by a civil authority in a province or territory of Canada, or a marriage certificate, divorce decree, registration, declaration of union, revocation of declaration or annulment of union issued by a civil authority in a province or territory of Canada, showing your new name, unless you have been married in and are currently a resident of Quebec;
  • if you are a permanent resident who changed their name outside of Canada, provide a foreign passport or other national authoritative document that has been amended to reflect the new name, and an official document linking the old and new names.

If the change of name was already approved in a previous permanent resident card application, include a photocopy of your last permanent resident card.

Important information: If you have had a legal name change, you must include a copy of your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688) with this application.

Changing sex designation on a Permanent Resident Card

If you are requesting a change of sex designation on your Permanent Resident Card, you are required to submit documentary evidence to support the request. See below for the options of documentary evidence you may submit.

Documentary evidence issued in Canada

To request a change of sex designation where the documentary evidence originates in Canada, you are required to submit one of the following:

  • a legal order issued by a Canadian provincial/territorial vital statistics organization indicating a change of sex designation;
  • a court order;
  • an amended birth certificate indicating a change of sex designation; or
  • proof of full or partial sex reassignment surgery.

Please consult your provincial/territorial website in order to verify whether you are eligible for any of the documents listed above.

Note: Your provincial/territorial identification (such as a driver’s license) alone will not be accepted in order to process a change of sex designation. You will need to submit one of the documents listed above, or a statutory declaration and a letter from a physician or psychologist as listed below.

If you are unable to obtain any of the documentary evidence listed above, you will be required to submit:

Note: In the statutory declaration, if you do not provide a reason for which a provincial/territorial document was not submitted, your application will be returned as incomplete.

Note: If the applicant is under 18 years of age, both the parent or legal guardian and the minor will need to sign the statutory declaration and provide proof of parentage or legal guardianship.

Inside Canada, the statutory declaration will need to be sworn in the presence of:

  • a notary public,
  • a commissioner of oaths, or
  • a commissioner of taking affidavits.

Note: If your foreign passport does not reflect the requested amendment to the sex designation, please note that there may be risks associated with traveling internationally with documents that display conflicting personal details (such as name, date of birth, or sex designation).

If you are requesting a change of sex designation and your foreign passport has not been amended, you will be required to submit the Request for Permanent Resident Card indicating sex designation other than sex shown on foreign travel document (IMM 5543).

Documentary evidence issued outside Canada

Where the documentary evidence is issued outside Canada, changes to sex designation will only be granted if the foreign passport has been amended to reflect the new sex designation.

If the foreign passport has been amended to indicate the requested sex designation, you are required to submit the following:

  • a copy of your foreign passport or other national authoritative document indicating the requested sex designation;
  • photo identification document issued by the national, state/provincial (or equivalent) authority in which you reside, indicating the amended sex designation (such as a driver’s license or national ID card);

    and one of the following sets of documents:

    • a document indicating a change of sex designation (such as a legal order issued by a vital statistics agency or an amended birth certificate); or
    • proof of partial or full sex reassignment surgery; or
    • a Statutory Declaration – Request for a Change of Sex Designation (CIT 0404) stating that your gender identity corresponds with the requested change in sex designation, that you are living full-time in that gender, and the reason for which a provincial/territorial document was not submitted (see requirements for witnesses below); and
    • a Support for a change of sex designation on an IRCC document (CIT 0552) from an authorized physician or psychologist stating that:
      • they are a practicing member in good standing with the appropriate regulatory body;
      • they have treated or evaluated you; and
      • they confirm that your gender identity does not correspond with the sex designation on your Permanent Resident Card.

Outside Canada, the statutory declaration will need to be sworn in the presence of:

  • a notary public.

Step 1: Gather documents

What documents are required?

The instructions below outline the documents that you must include with your application. Refer to the Document Checklist (IMM 5644) to assist you in gathering the necessary documentation and return it with your completed application.

Important information: If any of the required documents are missing, or photocopies are not clear, your application will be returned to you.

Note: Additional documents may be requested at any time during the processing of your application. Failure to submit the requested documents will cause delays in the processing of your application.

  1. Your PR Card

    If you are applying to renew your present card, you should retain it until you receive your new card. If you are applying to replace a damaged card, send the damaged card with your application.

    If you are asked to present yourself at a local CIC office, you must bring with you the previous card and the original documents of the copies you have included with your application. You will be asked to destroy your previous card after you receive the new one.

    Format: Original

  2. One (1) primary identity document

    A copy of one of the following:

    • your valid passport or travel document or
    • the passport or travel document you held at the time you became a permanent resident (including your passport’s page that was stamped when you arrived in Canada and became a permanent resident) or
    • the certificate of identity or travel document issued by the Minister of Citizenship  and Immigration Canada or a foreign country.

    Note: The copy should show the document type and number, issue and expiry date, your name, photo and date of birth.

    Under exceptional circumstances, if it is impossible for you to obtain any of the above you must provide a:

    • copy of any identity document issued outside Canada before you came to Canada
      or
    • statutory declaration signed by you attesting to your identity and a statutory declaration also attesting to your identity signed by:
      1. a person who knew you before you came to Canada (such as a family member) or
      2. an official of an organization representing people from your country of nationality or former residence.

    Format: Clear and legible photocopy

  3. One (1) secondary identity document

    A copy of one of the following:

    • your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688) or
    • your valid provincial driver’s license, or
    • your valid provincial photo-identity card, or
    • your valid student card issued from a provincially accredited college or university

    Format: Clear and legible photocopy

    Note: You are strongly encouraged to submit two (2) secondary identity documents in the event that additional documents are required and to prevent delays in the processing of your application.

  4. Additional documents of proof of residence in Canada in the past five (5) years

    Include the following with your application:

    • Photocopies of all pages of all passports you held in the past five (5) years (if your stamps are not in English or French, please have them translated, see section on Translation of documents),
    • Your most recent Notice of Assessment issued by the Canada Revenue Agency within the past two (2) years. Note: You can view (and print) your tax return, as well as other personal tax information using the CRA’s My Account online service. To register or login, visit My Account.
    • and

    A copy of one of the following:

    • Other Notices of Assessment issued by Canada Revenue Agency within the past five (5) years, or
    • transcripts from a recognized post-secondary institution in Canada verifying attendance within the past five (5) years, or
    • for all school-aged children, school records (such as report cards) verifying attendance within the past five (5) years.

    Format: Clear and legible photocopy

    Note: If you receive your new Permanent Resident card by mail, you must destroy your previous card. If you are instructed to attend an interview at a local CIC office to pick up your new card, you must bring your existing card with you, along with the originals of documents included in your application.


Applicants under the age of 18

A clear and legible photocopy of one (1) of the following:

  • applicant’s birth certificate (showing the applicant’s name, date of birth, place of birth and the names of the parents or adoptive parents), or
  • If the applicant has a legal guardian, submit legal documentation that has been issued by a Canadian court which proves guardianship.

If you were outside Canada for 1095 days or more in the past five (5) years

Provide the following documents as applicable:

If you were accompanying a family member who is a Canadian citizen:

  • proof of citizenship for the Canadian citizen you accompanied abroad; and
  • proof of your relationship to this person; and
  • proof that your Canadian citizen spouse, common-law partner or parent was outside Canada with you.

If outside Canada working for a Canadian business or public service, provide:

  • proof that the company has a Canadian head office;
  • proof of your full-time employment and
  • whether you will be working for that company when you return to Canada.

If you were accompanying a permanent resident of Canada working for a Canadian business abroad, provide:

  • proof of your relationship to this person; and
  • proof of his or her full-time employment; and
  • proof of his or her permanent resident status

For more information, see Appendix A – Residency Obligation.


Photographs

You will need two (2) identical photographs taken within six (6) months of the date of this application:

  • Place the two (2) photos in a small envelope (no staples or paper clips), and
  • Write the name of the applicant on the envelope.

Note

You must provide photos that meet the following requirements. If not, we will return your application.

Photograph requirements: Take this information with you to the photographer

  • You must provide two (2) identical and unaltered photographs
  • Photographs may be in colour or in black and white
  • Photographs must be original and not altered in any way or taken from an existing photograph
  • Photographs must reflect your current appearance (taken within the past six (6) months)
Image described below

Notes to the photographer

The two (2) photographs must be:

  • taken by a commercial photographer
  • 50 mm x 70 mm (2 inches wide x 2 ¾ inches long) and sized so the height of the face measures between 31 mm and 36 mm (1 ¼ inches and 1 716 inches) from chin to crown of head (Natural top of head)
  • clear, sharp and in focus
  • taken with a neutral facial expression (eyes open and clearly visible, mouth closed, no smiling)
  • taken with uniform lighting and not show shadows, glare or flash reflections
  • taken straight on, with face and shoulders centered and squared to the camera (i.e. the photographs must show the full front view of the person’s head and shoulders, showing full face centered in the middle of the photograph)
  • taken in front of a plain white background with a clear difference between the person’s face and the background. Photographs must reflect or represent natural skin tones

The back of one (1) photograph must:

  • bear the name and date of birth of the subject, as well as the name and complete address of the photography studio
  • bear the date the photograph was taken
  • the photographer may use a stamp or handwrite this information – stick on labels are not acceptable

You can also download a copy of the photo specification sheet to give to the photographer.


Translation of documents

Any document that is not in English or French must be accompanied by:

  • the English or French translation; and
  • an affidavit from the person who completed the translation; and
  • a certified copy of the original document.

Translations may be done by a person who is fluent in both languages (English or French and the unofficial language). If the translation is not provided by a member in good standing of a provincial or territorial organization of translators and interpreters in Canada, the translation must be accompanied by an affidavit swearing to the accuracy of the translation and the language proficiency of the translator.

The affidavit must be sworn in the presence of:

In Canada:

  • a notary public
  • a commissioner of oaths
  • a commissioner of taking affidavits

Authority to certify varies by province and territory. Consult your local provincial or territorial authorities.

Outside of Canada:

  • a notary public

Authority to administer oaths varies by country. Consult your local authorities.

Important information: Translations must not be done by the applicants themselves nor by members of the applicant’s family. Family member is defined as being a: parent, guardian, sibling, spouse, common-law partner, grandparent, child, aunt, uncle, niece, nephew and first cousin.

Note: An affidavit is a document on which the translator has sworn, in the presence of a person authorized to administer oaths in the country in which the translator is living, that the contents of their translation are a true translation and representation of the contents of the original document. Translators who are certified members in good standing of one of the provincial or territorial organizations of translators and interpreters of Canada do not need to supply an affidavit.


Certified true copies

To have a photocopy of a document certified, an authorized person must compare the original document to the photocopy and must print the following on the photocopy:

  • “I certify that this is a true copy of the original document”,
  • the name of the original document,
  • the date of the certification,
  • his or her name,
  • his or her official position or title, and
  • his or her signature.

Who can certify copies?

Persons authorized to certify copies include the following:

In Canada:

  • a notary public
  • a commissioner of oaths
  • a commissioner of taking affidavits

Authority to certify varies by province and territory. Consult your local provincial or territorial authorities.

Outside Canada:

  • a notary public

Authority to certify international documents varies by country. Consult your local authorities.

Family members may not certify copies of your documents. Family member is defined as being a: parent, guardian, sibling, spouse, common-law partner, grandparent, child, aunt, uncle, niece, nephew and first cousin.


Step 2: Complete the application

Filling out the application

Follow the step-by-step instructions below to complete the application forms.

The following are the forms that must be filled out and submitted:

Optional:

Note: It is a serious offence to give false or misleading information on these forms. The information you provide on your application may be subject to verification.


Be complete and accurate

Complete all sections. If a section does not apply to you, write “Not Applicable” or “NA”. If your application is incomplete it will be returned to you and this will delay the processing of your application.

If you need more space for any section, print out an additional page containing the appropriate section, complete it and submit it along with your application.


Application for a Permanent Resident Card (IMM 5444)

Write your Unique Client Identifier (UCI) in the box at the top right hand corner. Your UCI is an 8 digit reference number that appears on all correspondence you receive from CIC.

Question 1

Would you like to receive service (correspondence, interview) in English or in French?

Question 2

Write the date you became a permanent resident of Canada. This appears on your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688).

Question 3

Check only one (1) box to identify what this application for a PR Card is for:

  • getting your first PR Card (you have not been issued one before) or
  • renewing your present PR Card (your current PR Card has or will expire) or
  • replacing a PR Card that was lost, stolen destroyed or never received.

Important information: Do not apply for a renewal of your current PR card if it is still valid for more than nine (9) months (270 days), unless it is due to a legal name change. Otherwise, your application will be returned.

Section A – Personal Details

Question 4

Write your last name (surname/family name) and given name(s) as they appear on your:

  • Record of Landing (IMM 1000),
  • Confirmation of Permanent Residence (IMM 5292 or IMM 5688), or
  • last permanent resident card (include a photocopy of your last PR card in your application).
Question 5

Write your current last name (surname/family name) and given names, if different from question A-4.

Important information: You must provide supporting documents for any change in your name. See: “Legal change of name document” in the Gather Documents section.

Question 6

Check one (1) box to identify whether you are male or female.

Question 7

Write your date of birth in numerical format.

Question 8

Write the name of your country of birth.

Question 9

Write the name of your country (or countries) of citizenship. If you have dual citizenship, list your other country of citizenship in the second space provided.

Question 10

Check one (1) box to identify the colour of your eyes. If none of the options apply, write an explanation in the “other” box.

Question 11

Write your height in centimetres or in feet and inches.

Question 12

Write your residential address in Canada with postal code.

Note: All correspondence will go to this address unless you indicate your e-mail address in question 14.

Question 13

Write your mailing address, with postal code, if different from the residential address in question A-12.

Note: If you provide us with a mailing address, all correspondence will be sent to this address. However, PR Cards will not be mailed to third party addresses. If you provide a third party address in Question 13, your PR Card will be sent to your residential address. PR cards will only be mailed to post office (PO) boxes if the PO box is your residential mailing address. If no residential address is provided, processing will be delayed until your residential address is provided.

Question 14

Write the contact details for where you can be reached by telephone and by e-mail, if applicable. An alternative telephone number can include a business or cellular telephone.

Note: By providing your e-mail address, you are authorizing CIC to send your correspondence to this e-mail.

Question 15

Check the one (1) box that identifies your current marital status.

Section B – Your Immigration History

Question 16

Write the city and province in Canada, where you became a permanent resident. If your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688) form shows the name of a port of entry (the airport or a border crossing where you became a permanent resident), please provide the name of the port of entry as it appears on your Record of Landing or Confirmation of Permanent Residence form.

Question 17

Check the box that identifies whether or not you have ever been issued a removal order in Canada. You must select either Yes or No.

Question 18

Check the box that identifies whether or not a Citizenship and Immigration Canada officer or a Canadian Border Service Agency officer has ever issued you a Report Under Subsection 44(1) or has made the decision that you have not met the residency obligations required of Canadian permanent residents. You must select either Yes or No.

Section C – Personal History

Question 19

Your Address History: You must list all your residential addresses, inside and outside Canada for the past five (5) years, or since becoming a permanent resident if less than five (5) years ago. You must account for each month in this period.

Use another page if you need more space to list this information.

Question 20

Your Work and Education History: You must list all your work and education history inside and outside Canada for the past five (5) years, or since becoming a permanent resident if less than five (5) years ago. You must account for each month in this period. If you were retired, unemployed, or a homemaker for any part of the period, provide that information, including the location. If you were self-employed, you must provide details of your self-employment. Stating “not applicable” or “N/A” may result in your application being returned as incomplete.

Use another page if you need more space to list this information.

Question 21

Your Travel History: You must list all your absences from Canada in the last five (5) years, or since becoming a permanent resident if less than five (5) years ago. Fill in the dates of the period that should be assessed.

Absences include vacations, absences due to employment, trips to the USA and any other time you left Canada.

If you have been outside Canada for 1095 days or more, complete Section D. See Appendix A for more information on meeting the residency obligation.

If your absences add up to less than 1095 days, go to Section E: Consent to Disclose Information.

Use another page if you need more space to list this information.

Section D – Residency Obligation

Question 22

If you have been outside of Canada for 1095 days or more, list your absences from Canada in the past five (5) years in the situations indicated. If you became a permanent resident less than five (5) years ago, list the absences from the time you became a permanent resident to present. See Appendix A at the end of this guide.

Use another page if you need more space to list this information.

Section E – Consent to Disclose Information

Question 23
  1. History of Entries to Canada: If you authorize CIC to collect the history of your entries into Canada from the Canada Border Services Agency (CBSA), check ‘Yes’. If you check ‘No’, you may be asked to request your history of entries directly from the CBSA and send it to CIC which could result in processing delays.
  2. Notice of Assessment (NOA) from the Canada Revenue Agency (CRA): If you include your Notice of Assessment, you authorize CIC to verify with CRA the information you have provided – Check “Yes”. If you do not have a printed copy of your NOA, you can access and print a copy directly from the CRA website using the My Account online service. To register or login, visit My Account.

Section F – Declaration of Applicant

Question 24

Read the declaration. Sign and date the application form.

  • Applicants who are less than 14 years of age: one of the applicant’s parents or legal guardian must sign the application.
  • Applicants who are 14 years of age or more but less than 18 years of age: the applicant and one of the applicant’s parents or legal guardian must sign the application.

Important information: Your application will be returned to you as incomplete if:

  • the form is not signed and dated;
  • your application is stale-dated (dated more than 90 days before CIC receives it; or
  • post-dated (dated into the future)

Section G – Solemn Declaration Concerning a Lost, Stolen, Destroyed or Never Received Permanent Resident Card

Question 25

Complete this section only if you are applying to replace a lost, stolen, destroyed or never received permanent resident card.


Supplementary Identification Form (IMM 5455)

Important information:

Download the form

  • Download the Supplementary Identification Form (IMM 5455) from our website.
  • Complete and include this form with your application.
  • Provide a clear and legible copy of this form.
  • Do not in any way fold or crease any part of this form.
Question 1

Write your last name (surname/family name) and given name(s).

Question 2

Write your date of birth.

Question 3

Write your height in centimeters or in feet and inches.

Question 4
Write your eye colour.

Date of Permanent Residence

Indicate the date you became a permanent resident of Canada.

Photo

Please see instructions in Step 1. Gather the documents section.


Use of a Representative (IMM 5476)

Who may use this form?

Complete this form only if you:

  • are appointing a representative;
  • have to update contact information for your previously appointed representative; or
  • are cancelling a representative’s appointment.

If you have dependent children aged 18 years or older, they are required to complete their own copy of this form if a representative is also conducting business on their behalf.

Who is a representative?

A representative is someone who provides advice, consultation, or guidance to you at any stage of the application process, or in a proceeding and, if you appoint him or her as your representative by filling out this form, has your permission to conduct business on your behalf with Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA).

You are not obliged to hire a representative. We treat everyone equally, whether they use the service of a representative or not.

When you appoint a representative:

  • you also authorize IRCC and CBSA to share information from your case file with this person in place of you. Please note the representative will receive all correspondence from IRCC or the CBSA, not the applicant;
  • your application will not be given special attention nor can you expect faster processing or a more favourable outcome;
  • the representative is authorized to represent you only on citizenship or immigration matters related to the application you submit with this form; and
  • you can appoint only one (1) representative for each application you submit.

Important information: You must notify IRCC if your representative’s contact information changes, or if you change your representative, or cancel the appointment of your representative. For more information on updating IRCC with your representative’s information, please see below section - Notify IRCC about any changes.

There are two (2) types of representatives.

Uncompensated Representatives:

Uncompensated representatives do not charge fees or receive any other form of consideration or compensation for providing advice or services to represent you before IRCC or the CBSA.

Uncompensated representatives include:

  • friends and family members who do not, and will not, charge a fee or receive any other consideration for their advice and services;
  • organizations that do not, and will not, charge a fee or receive any other consideration for providing citizenship or immigration advice or assistance (such as a non-governmental or religious organization);
  • consultants, lawyers and Quebec notaries, and students-at-law under their supervision, who do not, and will not, charge a fee or receive any other consideration to represent you.

Note: You do not have to pay someone for them to be your representative. IRCC will conduct business with an uncompensated representative if an applicant appoints them on their behalf.

Compensated representatives:

Compensated representatives charge a fee or receive some other form of consideration in exchange for the representation that they provide.

It is important to know that anyone who represents or advises you for payment - or offers to do so - in connection with IRCC proceedings or applications is breaking the law unless they are an authorized representative or they have a specific agreement or arrangement with the Government of Canada that allows them to represent or advise you. This applies to advice or consultation which happens before or after a citizenship or an immigration application is made or a proceeding begins.

IRCC will only conduct business with compensated representatives who are in good standing with their designated regulatory body. For more information see - Find out if your representative is authorized.

Note: If a representative is being paid or compensated by someone other than you, the representative is still considered to be a compensated representative.

Authorized representatives are:

  • consultants who are members in good standing of the Immigration Consultants of Canada Regulatory Council (ICCRC);
  • lawyers and paralegals who are members in good standing of a Canadian provincial or territorial law society and students-at-law under their supervision;
  • notaries who are members in good standing of the Chambre des notaires du Québec and students-at-law under their supervision.

If you appoint a compensated representative who is not a member in good standing of one of these designated bodies, your application will be returned. Learn about using a representative.

General Application Information

Appoint a representative
  • Check box to indicate if you are appointing a representative to represent you with your application process. Complete sections A, B and D.
Cancel a representative
  • Check box to indicate if you are canceling a representative. Complete sections A, C and D; and
  • Check both boxes and complete all sections if you are cancelling a representative and appointing a new one at the same time.

Section A – Applicant Information

Question 1

Write your last name (surname or family name) and given name(s).

Question 2

Write your date of birth.

Question 3
If you have already submitted your application, write:
  • the name of the office where the application was submitted; and
  • the type of application you have submitted.
Question 4

Write your IRCC’s Identification (ID) or Unique Client Identifier (UCI) number (if known). If you have not dealt with IRCC since 1973, you will not have a UCI or a Client ID.

Section B – Appointment of Representative

Question 5

Write your representative’s full name.

If your representative is a member of the Immigration Consultants of Canada Regulatory Council (ICCRC), a law society or the Chambre des notaires du Québec, print his or her name as it appears on the organization’s membership list.

Question 6

Check one box to indicate if your representative is uncompensated or compensated.

If your representative is compensated, write the membership ID number of:
  • the Immigration Consultants of Canada Regulatory Council (ICCRC); or
  • a Canadian provincial or territorial law society; or
  • the Chambre des notaires du Québec.
Question 7

Write your representative’s contact information.

If you are appointing a student-at-law to represent you, include their supervising lawyer’s information including their membership ID.

Note: By indicating your representative’s e-mail address, you are hereby authorizing IRCC to transmit your file and personal information to this specific e-mail address.

Question 8

To accept responsibility for conducting business on your behalf, your representative must:

  • sign the declaration; and
  • date the declaration.

Section C – Cancel the Appointment of a Representative

Question 9

Fill in this section if you wish to cancel the appointment of a representative. Write the representative’s full name.

Complete all sections of the form if you wish to both cancel a representative and appoint a new one.

Section D – Your Declaration

Question 10

By signing, you authorize IRCC to complete your request for yourself and your dependent children under 18 years of age.

For sponsorship application, your spouse or common-law partner does not have to complete a separate request. If your spouse or common-law partner is included in this request, he or she must sign in the box provided.

Release of information to other individuals

To authorize IRCC to release information from your case file to someone other than a representative, you will need to complete the form Authority to Release Personal Information to a Designated Individual (IMM 5475). The form is also available from Canadian embassies, high commissions and consulates abroad.

The person you designate under that form (IMM 5475) will be able to obtain information on your case file, such as the status of your application. However, they will not be able to conduct business on your behalf with IRCC.

Where to submit the form

If you have not yet submitted your application:

Send this form along with your application to the office listed in your respective application kit

If you have already submitted your application:

You may use this Web form to upload the IMM 5476.

Or;

If you know which IRCC office is processing your application, send the completed form to the office mailing address. Consult IRCC office mailing addresses.

Notify IRCC about any changes

You must let IRCC know if any information changes regarding the person you authorized to represent you on your application.

If your application was already submitted, use this Web form and upload the IMM 5476.


Step 3: Pay the fees

Calculating your fees

Use the table below to calculate the total amount of fees to be paid. Fees must be included with this application.

Processing Fee Number of persons Amount per person Amount due
Permanent Resident Card   x $50  
Total Payment:

Important information: Payment of fees online is the preferred method of payment.


Incorrect fee payment

Payment issue - No fee included

CIC will return your application.

Note: Processing of your application will only start after you return your application with the requested fees.

Payment issue - Insufficient fees included

CIC will return your application.

Note: Processing of your application will only start after you return your application with the requested fees.

Payment issue - Overpayment

CIC will:

  • start processing your application, and
  • send you a refund as soon as possible.

Note: You do not have to request a refund, it will be done automatically.

Payment issue – Expired payment

For expired certified cheques, bank drafts and money orders only. CIC will return your application.

Note: Processing of your application will only start after you return your application with requested fees.


Online fee payment

Resources required

You can pay your fees online if you have:

  • a valid e-mail address;
  • access to a printer (you will need to print the receipt) and
    • a Visa, MasterCard or American Express credit card. If you are using a prepaid credit card, only cards with raised (embossed) numbers on the front will be accepted; or
    • a Canadian-issued debit card from BMO, Scotia Bank, RBC or TD. You must be enrolled in online banking. Credit cards that are also used as debit cards (e.g. Visa Debit) are not accepted.

Instructions

Follow these step-by-step instructions to pay using the Internet.

  • Go to online Payment.
  • Follow the online instructions.
    • At the end, click on the button to print the IRCC official receipt with barcode. Print two copies.

Note

Do not exit without printing the receipt!

  • Attach a copy of this receipt to your completed application. Keep the second copy of the receipt for your records.

Proof of payment

The receipt printed in the instructions above will serve as your proof of payment.



Note

The only acceptable form of payment is online payment. If you send any other form of payment, IRCC will return your application.

You can submit an IMM 5401 payment receipt with your application only if it was date-stamped by a Canadian financial institution before April 1st, 2016.


Step 4: Mail the application

Where to mail the application

Mail your completed application in a stamped envelope to the address shown below:

Regular mail:

Affix sufficient postage (top right of the envelope)
Sender (top left of the envelope)
(Your name)
(Your Address)
(Your Postal Code)
Recipient (centre of the envelope)
Case Processing Centre — PR Card
P.O. Box 10020
SYDNEY, NS  B1P 7C1
CANADA

Or by courier:

Affix sufficient postage (top right of the envelope)
Sender (top left of the envelope)
(Your name)
(Your Address)
(Your Postal Code)
Recipient (centre of the envelope)
Case Processing Centre – PR Card
49 Dorchester Street
Sydney, NS
B1P 5Z2


Note

Make sure that you have included the Supplementary Identification Form (IMM 5455) with your application.



Important information

Is your application urgent

If your application is considered urgent due to imminent travel, mail your completed application by registered mail to the address shown above.

Include a copy of your plane ticket and proof of payment of your ticket and write: “Urgent—Proof of travel included” on your envelope.

Note: A travel itinerary is not considered a satisfactory proof of travel.


What happens next

Hearing from CIC

This is the type of communication that you receive from CIC as a result of submitting this application:

  • If your application is properly completed and you meet the requirements for a PR Card
    • If you provided a valid email address, CIC will send you an Acknowledgement of Receipt (AoR) of your application;
    • you will receive your card in the mail or a letter from CIC advising you of when and where to pick up your card.
  • If your application is incomplete
    • your application will be returned to you.

If you are asked to pick up your PR card

You must bring with you the previous card and the original documents of the copies which you have included with your application.



Important information

Updating your contact information

During the application process, you must advise us of any change of address or telephone number. You can do this by going to Change of Address or by consulting the How to contact CIC section at the end of this guide.


Checking application status

In Canada and the United States

You may Contact Us or go online to see the current status of your application:

  1. Click on Check application status, and
  2. follow the instructions provided.

To obtain details on how to remove your application status information from the Internet, visit the “Frequently Asked Questions” (FAQ) section.

If you are outside Canada and the United States:

Contact the Canadian embassy, high commission or consulate responsible for your region


Protecting your information

Your personal information is:

  • available to CIC and the Canada Border Services Agency (CBSA) employees who need to see it in order to provide the services to you, and
  • not disclosed to other organizations except as permitted under the provisions of the Privacy Act or the Citizenship Regulations.

For more information. You can obtain additional information on the protection of your data by visiting the Help Centre.


Quality Assurance Program

Our quality assurance program randomly selects applications for a special review. If selected you will be asked to attend an interview with a Citizenship and Immigration official so that we can:

  • verify the documentation and any other information you submitted is accurate,
  • verify that your application has been completed properly.

Note: You will be notified in writing should your application be selected.



For more information

Current processing times and urgent cases

Current processing times are updated regularly on our website. Urgent processing of permanent resident cards will only occur under specific circumstances.


Need help?

If you need help, you can find answers to your questions by consulting the Help Centre.


Appendix A: Residency obligation

Minimum residency obligations

You must meet the residency obligation to obtain a Permanent Resident Card.

If you have been a permanent resident for five (5) years or more

  • you must have been physically present in Canada for a minimum of 730 days within the past five (5) years.

If you have been a permanent resident for less than five (5) years

  • you must show that you will be able to meet the minimum of 730 days of physical presence in Canada within five (5) years of the date you became a permanent resident.

Time spent outside of Canada

Notice for persons under 19 years of age on the residency requirements to maintain Permanent Resident status for the purposes of Permanent Resident (PR) Card and/or Permanent Resident Travel Document applications:

Effective August 1, 2014, for the purpose of determining whether a permanent resident meets the residency requirements to maintain permanent resident status, CIC’s definition of “child” has changed, from under 22 years of age to under 19 years of age.

Time during which an applicant aged 19 and over accompanied a parent abroad before August 1, 2014, will be assessed under the previous definition of “child.” Time during which an applicant aged 19 and over accompanies a parent abroad on or after August 1, 2014, will be assessed under the new definition of “child.”

You may also count days outside of Canada as days for which you satisfy the residency obligation in the following circumstances:

Situation 1. Accompanying a Canadian citizen outside Canada

You may count each day that you accompanied a Canadian citizen outside Canada provided that the person you accompanied is your spouse, common-law partner or parent (if you are a child under 19 years of age).

Evidence required

You must provide supporting documents to prove that:

  • The person you are accompanying is a Canadian citizen; and
  • You are the spouse, common-law partner or child of that person.

Supporting documents may include:

  • marriage licence or evidence of common-law partnership (mandatory if you are accompanying a spouse or common-law partner);
  • child’s birth certificate, baptismal document, or adoption or legal guardianship document (mandatory if you are accompanying a parent);
  • all passports or other travel documents of the person you are accompanying used in the five (5) years before the application (mandatory);
  • Canadian Income Tax Notice of Assessment (NOA) for the past two (2) years
  • school or employment records;
  • association or club memberships;
  • documents showing the citizenship of the person you are accompanying, including the date the person became a Canadian citizen (mandatory);
  • evidence of the residential addresses of the person you are accompanying for the five (5) years before the application (mandatory);
  • any other documents that you want to have considered.

Situation 2. Employment outside Canada

You may count each day you were employed outside Canada if your employment meets the following requirements:

  • you are an employee of, or under contract to, a Canadian business or the public service of Canada or of a province or territory and
  • as a term of your employment or contract, you are assigned on a full-time basis to:
    • a position outside Canada
    • an affiliated enterprise outside Canada or
    • a client of the Canadian business or the public service outside Canada; and
  • you will continue working for the employer in Canada after the assignment.

For this application, a Canadian business is defined as:

  • a corporation that is incorporated under the laws of Canada or of a province and that has an ongoing operation in Canada
  • an enterprise that has:
    • an ongoing operation in Canada
    • is capable of generating revenue
    • is carried out in anticipation of profit
    • in which a majority of voting or ownership interests is held by Canadian citizens, permanent residents, or Canadian businesses as defined above or
  • an organization or enterprise created by the laws of Canada or a province

Supporting documents:

You must provide a letter signed by an official of the business stating:

  • the position and title of the signing official
  • the nature of the business and how it fits the description of a Canadian business (see definition above)
  • details of your assignment or contract outside Canada such as duration of the assignment; confirmation that you are a full-time employee of the “Canadian business” working abroad on a full-time basis as a term of your employment, or that you are on contract working on a full-time basis abroad as a term of your contract; and a description or copy of the position profile regarding the assignment or contract abroad, and
  • confirmation that the business was not created primarily for the purpose of allowing you to satisfy your residency obligation

You may also include:

  • articles of incorporation and business licenses
  • partnership agreements or corporate annual reports
  • corporate Canadian Income Tax Notices of Assessment or financial statements
  • copies of the Employee Assignment Agreement or Contract
  • copies of any agreements between the Canadian business and the business or client outside Canada concerning your assignment to that client or business
  • Pay Statements
  • Canadian Income Tax Notice of Assessment (NOA)
  • T4 slips
  • Any other evidence that you want to have considered

Situation 3. Accompanying a permanent resident outside Canada

You may count each day you accompanied a permanent resident outside Canada provided that:

  • the person you accompanied is your spouse, common-law partner or parent (if you are a child under 19 years of age); and
  • he or she was employed on a full-time basis by a Canadian business or in the public service of Canada or of a province or territory during the period you accompanied him or her.

Evidence required

You must provide supporting documents to prove that:

  • The person you are accompanying is a permanent resident;
  • You are the spouse, common-law partner or child of that person; and
  • The permanent resident you are accompanying meets his or her own residency obligation.

Supporting documents may include:

  • marriage license or evidence of common-law partnership (mandatory if you are accompanying a permanent resident spouse or common-law partner);
  • child’s birth certificate, baptismal document, or adoption or legal guardianship document (mandatory if you are accompanying a permanent resident parent);
  • all passports or other travel documents of the person you are accompanying used in the five (5) years before the application (mandatory);
  • School or employment records;
  • Canadian Income Tax Notice of Assessment;
  • association or club memberships;
  • documents showing that the person you are accompanying meets his or her own residency obligation (mandatory);
  • any other documents that you want to have considered.

Humanitarian and compassionate grounds

If you are unable to meet the residency obligation, CIC will consider any compelling humanitarian and compassionate factors in your individual circumstances that may justify the retention of permanent resident status.

CIC will notify you if this additional assessment is required.


Voluntarily (give up) renounce your permanent resident status

Some people may choose to give up their permanent residence status. For example, you may decide to apply to give up your status if you:

  • know you have not met your residency obligation by being outside Canada for a long period of time;
  • want to visit Canada;
  • do not want to wait for a visa officer to do a formal assessment of your permanent resident status

    or

  • would like to avoid processing delays at the Port of Entry

Find out more about voluntarily giving up (renouncing) your permanent resident status.

Find out if you are eligible

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