ARCHIVED – Notice – Immigration measures in support of the Government’s response to the earthquake in Nepal

Ottawa, April 27, 2015 – Canada’s Citizenship and Immigration Minister Chris Alexander announced that, effective immediately, Canada will be prioritizing the processing of immigration applications already in progress on request from those who are significantly and personally affected by the earthquake in Nepal.

Requests from Nepalese citizens temporarily in Canada who need to extend their stay will be assessed in a compassionate and flexible manner.

In support of these measures, Citizenship and Immigration Canada (CIC) has set up a special email address and a dedicated phone line to respond to requests from applicants and their families.

Overseas (Resident of Nepal)

Existing Immigration Application

If you have an existing application please contact delhi-immigration@international.gc.ca with the following information:

• “Nepal Earthquake” at the beginning of the subject;
• How you have been affected by the earthquake in Nepal;
• The region that you are in;
• Your name (family and given);
• Date of birth;
• Type of application (student, worker, visitor, Permanent Residence in Canada);
• Client ID;
• Your current and valid passport number #;
• File #; and
• Telephone number (optional).

New Immigration Application

If you are applying electronically (visit, study or work only) and are requesting priority processing:

• Submit your application online; then
• Send an email to Delhi-immigration@international.gc.ca with the following information:
  • “Nepal Earthquake” at the beginning of the subject;
  • How you have been affected by the earthquake in Nepal;
  • The region that you are in;
  • Your name (family and given);
  • Date of birth;
  • Type of application (student worker, visitor, Permanent Residence in Canada);
  • Client ID;
  • Your current and valid passport number #;
  • File #; and
  • Telephone number (optional).

If you are submitting an application at a Visa Application Centre (visit, study or work only) please advise the client service agent that you are requesting priority processing and include the following information:

• How you have been affected by the earthquake in Nepal;
• The region that you are in.

In Canada

Existing Immigration Applications

Applicants who have already submitted an application should contact situation-Nepal@cic.gc.ca or CIC’s Call Centre at 1-888-242-2100.

Please include the following information:

• How you have been affected by  the earthquake in Nepal;
• The region that you are in;
• Your name (family and given);
• Date of birth;
• Type of application (student, worker, visitor, Permanent Residence in Canada);
• Client ID (optional);
• File # (optional) and
• Telephone number (optional).

New Immigration Application

If you are applying electronically (visit, study or work only) and request priority processing:

• Submit your application online; then
• Send an email to situation-Nepal@cic.gc.ca with the following information:
  • How you have been affected by  the earthquake in Nepal;
  • The region that you are in;
  • Your name (family and given);
  • Date of birth;
  • Type of application (student, worker, visitor, Permanent Residence in Canada);
  • Client ID;
  • File #;and
  • Telephone number (optional).

If you are submitting a paper application and requesting priority processing please write “Urgent-Nepal Earthquake” on the outside of the envelope and include the following information within your application:

How you have been affected by the earthquake in Nepal?