Citizenship and Immigration Canada
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Access to information and privacy at CIC

The Access to Information Act gives every Canadian citizen, permanent resident and individual or corporation present in Canada the right to access records—in any format—that are held under the control of a government institution subject to certain specific and limited exceptions.

The Privacy Act protects the privacy of all Canadian citizens and permanent residents regarding personal information held by a government institution. However, it gives these individuals, including those in Canada who are not permanent residents or citizens, the right to access their own personal information.

Please note that you are not obliged to hire a representative for access to information and privacy matters. The Government of Canada treats everyone equally, whether they use the services of a representative or not. If you choose to hire a representative, your application will not be given special attention, nor can you expect faster processing or a more favourable outcome.

Citizenship and Immigration Canada (CIC) realizes that the use of a representative to assist in completing your access to information or privacy application is a personal choice. Please note that the Government of Canada does not recommend or endorse any individual representative.

For more information on immigration representatives, click on the following link: www.cic.gc.ca/english/information/representative/index.asp


Access to information requests

Access to information and privacy – Client Service Unit

Personal information requests

Other types of information requests

Additional information

Related links

Forms

Privacy impact assessment summaries

Frequently asked questions