A step-by-step look at biometrics

Learn about where and how to give biometrics when applying for a visa, study or work permit. This new requirement takes effect between September and December 2013 for certain countries. The process is fast and safe, and will help to reduce identity fraud.

The Oath of Citizenship

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Transcript: “A step-by-step look at biometrics”

Video length: 3:50 minutes

Narrator:  Every year, more than 25 million people visit Canada to enjoy the many opportunities our country has to offer.

Music begins playing softly in the background. Visuals on screen: airport visuals of planes flying, customs, baggage, people in a classroom setting, people walking around in a city. 

Narrator: And like many other countries, including the United Kingdom, Malaysia, the U.S and Saudi Arabia for example.

Visuals on screen: Waving Canada flag, flashes of flags from United Kingdom, Malaysia, the U.S and Saudi Arabia.

Narrator: Canada is using biometrics to facilitate legitimate travel while protecting the safety of Canadians.

Visuals on screen: Images of persons, photographs and images of fingerprinting. Text on screen reads: Biometrics.

Narrator: Depending on your country of citizenship, you may now be required to provide biometric information—your fingerprints and photograph.

Transition to graphics of map of the world with Canada highlighted in red. Text on screen reads: Fingerprints and Photograph.

Narrator: When applying for a Canadian temporary resident visa, study permit or work permit,  

Map of the word blurs and text on screen reads: Temporary Resident Visa, Study Permit, Work Permit.

Narrator: you may submit your application online or through a Visa Application Centre.

Images on screen show graphics of a computer and an image of a waiting room in a Visa Application Centre.

Narrator: But you will have to visit a Visa Application Centre if you need to provide your biometric information.

To find out if this affects you, just visit the Citizenship and Immigration Canada website at cic.gc.ca/biometrics.

Image on screen shows a webpage from the CIC website paired with the website address. Text reads: www.cic.gc.ca/biometrics.

Narrator: If you apply online, you will receive a Biometric Instruction Letter through your MyCIC account if biometrics are required. 

Image on screen shows the webpage from the CIC website on a laptop. A You Have Mail! notification pops up on the screen and the camera zooms in to the image.

Narrator: Simply print it and bring it with you, along with your passport or travel document, to the nearest Visa Application Centre.  

Image on screen shows a printer printing a letter then transitions to an image of the letter along with the graphic of a passport.

Narrator: If you apply for your visa, study permit or work permit at a Visa Application Centre,

Image on screen shows an animation of a woman now at a desk with a Visa Application Centre officer. The image blurs and text on screen reads Temporary Resident Visa, Study Permit, Work Permit, one after another, and then zooms out to show them all listed side by side. The image on screen shows a blurred Visa Application Centre office in the background. The text on screen reads: Visa Fee, Biometrics Fee.  

Narrator: staff will check that your application is complete and will confirm that you have paid the correct amount of fees. If biometrics are required, you may then proceed to have your fingerprints and photograph taken.

Image on screen shows graphic of a fingerprint and the text beside it reads: Fingerprints. Then a graphic of a photograph appears on screen and the text beside it reads: Photograph.

Narrator: If you are travelling with family members, all applicants from the ages of 14 to 79 must visit a Visa Application Centre to have their fingerprints and photographs taken.

Image on screen shows a Visa Application Centre’s waiting room. Text on screen reads: 14–79 years.

Narrator: The biometrics collection process is quick and easy. To have your fingerprints taken, first display the palms of your hands for inspection. The operator must be able to see if you have any injury or decoration that could prevent high-quality fingerprints from being taken. 

Image on screen shows a Visa Application Centre’s office. A computer screen shows an image of a man giving fingerprints. A graphic of a pair of hands, palms facing out to the camera appears with a checkmark beside it. A graphic of a hand with henna designs appears on the screen. An X is marked in the right bottom corner.

Narrator: Place the four fingers of your right hand flat on the scanner and then do the same with your left hand.

Image on screen shows an image of a woman’s right hand on a biometrics scanner. A graphic of a scan of the fingerprints is shown along with a graphic of a left and right hand. The four fingers on the right hand are highlighted in green. Then an image of a woman’s left hand on a biometrics scanner is shown. A graphic of a scan of the fingerprints is shown along with a graphic of a left and right hand. The four fingers on the left hand are highlighted in green.

Narrator: Lastly, place both thumbs on the scanner at the same time.

An image on screen shows a woman’s two thumbs on a biometrics scanner. A graphic of a scan of the fingerprints is shown along with a graphic of a left and right hand. All fingers on the right and left hands are highlighted in green.

Narrator: For the photo, face the camera directly.

An image of a woman’s photograph with head tilted to the left is shown. An X is marked in the right bottom corner. Another photographic image of the woman appears. This time the woman is looking into the camera. A green checkmark appears in the bottom right corner. Text on screen reads: Face the Camera.

Narrator: If you are wearing glasses, please remove them. 

An image of a photograph of a woman wearing glasses appears on screen. An X is marked in the right bottom corner. Another photographic image of the woman appears. This time the woman is not wearing glasses. A green checkmark appears in the bottom right corner. Text on screen reads: Remove Glasses.

Narrator: Keep hair and scarves away from your face to ensure that your face can be seen clearly.

An image of a photograph of a woman wearing a scarf covering her hair and the bottom half of her face appears. An X is marked in the right bottom corner. Another photographic image of the woman appears. This time the woman’s scarf is not covering her face. A green checkmark appears in the bottom right corner. Text on screen reads: Keep Hair and Scarves from Face.

Narrator: Keep your expression neutral. Do not frown or smile.

An image of a photograph of a man smiling appears. An X is marked in the right bottom corner. Another photographic image of the man appears. This time the man is not smiling. A green checkmark appears in the bottom right corner. Text on screen reads: Keep Neutral Expression.

Narrator: That’s it! It only takes a few minutes.

Narrator: Your fingerprints, photograph and personal information will be encrypted and stored in a secure Government of Canada database and will be handled in line with Canada’s privacy laws.

Image of a large vault appears on screen.

Narrator: When you arrive in Canada, a border services officer will compare you to the photo in your passport and to the photo taken when you applied for your visa, which will appear on the officer’s computer screen. You may be asked to provide your fingerprints again, if necessary, to confirm your identity.

Image on screen shows video clip of a family arriving at the airport. Family approaches a border services officer’s desk, and they hand over paper documents upon arrival in Canada.

Narrator: Collecting your biometric information helps to ensure that nobody else can use your identity to apply for a visa. It offers a reliable check to help visa officers establish your identity with greater confidence.

Screen clears of all images and text on screen reads: Biometrics helps protect your identity. Then switches to read: Helps establish your identity with greater confidence.

Narrator: To find out more about biometrics, please visit the Citizenship and Immigration Canada website at www.cic.gc.ca/biometrics.

Text dissolves and then shows CIC’s website image. Text on screen reads: www.cic.gc.ca/biometrics.

Background music slowly fades out as screen fades to black.

The Citizenship and Immigration logo appears in the centre of the screen in English and French.

The following text appears in white at the bottom of the screen: © Her Majesty the Queen in Right of Canada, represented by Citizenship and Immigration Canada, 2013

Music ends. The Canada wordmark appears in the centre of the screen.

Video fades to black for a final time as the video ends.

 
 
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