How to use IRCC’s Employer Portal for the International Mobility Program

If you are an employer who plans to use the Employer Portal for the International Mobility Program, this video will walk you through the portal and offer you advice on how to complete a submission.

This video is also available in HD on YouTube where you can leave a comment, share it on your social network or embed it into your site. Watch it now.

Transcript: “How to use IRCC’s Employer Portal for the International Mobility Program”

Video length: 7:52 minutes

Video starts/Upbeat music plays

Video title appears on screen: Immigration, Refugees and Citizenship Canada – How to use the Employer Portal

Female Host appears on-screen standing in front of an animated Immigration Refugees and Citizenship Canada webpage

Screen shot of webpage with on-screen title: The International Mobility Program

Text on-screen: enables employers to bring temporary workers to Canada who are exempt from the Labour Market Impact Assessment (LMIA)

Host: The International Mobility Program enables employers to bring temporary workers to Canada who are exempt from the Labour Market Impact Assessment, or LMIA.

Illustration appears on-screen of an animated bridge emerging over a border line to Canada

Host: The Employer Portal is a bridge between your business and hiring LMIA-exempt temporary workers from abroad through the International Mobility Program.

Photo montage of various foreign workers appears on-screen

Host: Through the Employer Portal you can manage one or more offers of employment for temporary workers.

Female Host in front of webpage screenshot

Title on-screen: Find out if you need a Labour Market Impact Assessment

Host: To get started, you first need to find out if you need a LMIA.

Text on-screen: Workers can be exempt from needing an LMIA if there are broader economic, cultural or other competitive advantages

Host: You can use the employer portal only if you do not need an LMIA.

Text on-screen: Reciprocal benefits enjoyed by Canadians and permanent residents

Screen shot of animated International Mobility Program: Labour Market Impact Assessment exemption codes webpage appears on-screen

Host: To find out if the job position is exempt from needing one, check the LMIA exemption codes on our website, or contact the International Mobility Worker Unit for help.

(Website appears on-screen: cic.gc.ca/english/e-services/employer-portal.asp)

Host on-camera in front of Employer Portal webpage

Host: Once you know you don’t need an LMIA, you can create your Employer Portal account.

Host on-camera in front of Sign- in/GCKey portion of animated webpage

Host: To sign in, you need to choose a secure sign-in method: SecureKey Concierge or GCKey.

Background image changes to Employer Portal webpage - Employer Portal enrolment guide title circled

Host: Learn more about these sign-in methods, and how they keep your information safe, by reading the Employer Portal enrolment guide available on our website.

(Background image changes to sign-in webpage)

Host: Once you choose your secure method of signing in, you can create the main Employer Portal account for your business or organization.

Background image changes to Terms and Conditions page

Host: It’s important to know that the first person with any business or organization to enrol becomes the account’s primary user.

That person must then give all other users access.

Background images changes to Welcome to the IRCC Portal webpage

Host: Don’t be the first person in your business to enrol in the portal if this is not your responsibility.

Background changes to animated IRCC Portal webpage

Host: If you will be the primary user of the main employer account, answer “No”…

Animated cursor selects No button

Host: …when asked “Have you received a Personal Identification Number?”

Animated cursor selects Yes button

Host: Only choose “Yes” if you received a PIN and are enrolling as a secondary user or branch.

Host in front of animated IRCC Portal webpage

Animated cursor selects Employer Portal from the drop-down menu

Host: Immigration Refugees and Citizenship Canada uses the same enrolment process to access several different portals. Make sure you select the Employer Portal from the drop-down menu.

Host in front of animated IRCC Portal webpage

Host: If you are the primary user of the main employer account, you will then be asked “Are you either trying to re-enrol in the Employer Portal (you were previously enrolled), or enrolling as a branch of an organization?”

Animated cursor moves over to No button

Host: Choose “No.”

Full screen animated Create your security questions webpage on screen-entries being inputted into fields

Host: Create security questions that will be easy for you to answer and difficult for someone else to guess.

Animated cursor selects No to Is this a Canadian organization field

Host: Canadian companies must include a Canada Revenue Agency business number. Foreign companies must use their federal business tax registration number.

Host on camera with Employer Portal enrolment webpage as background

Host: Foreign employers should only use the Employer Portal if there is no contract with a Canadian company or no Canadian organization is involved in hiring the temporary worker.

Background image changes to Your declaration and electronic signature webpage

Host: Sign the form electronically and click Submit.

Cursor selects Submit button

Host: You will receive an email, usually within 24 hours, to let you know if your enrolment request has been approved or refused.

Background image changes to animated What would you like to do today? Webpage

Host: Once approved, sign in to submit …

Submit an offer of employment button circled

Host: …an offer of employment.

Full screen text: Important: Once the first offer is started, it must be completed and submitted before anyone else can create a new one.

Host: It’s important to know that once the first offer is started, it must be completed and submitted before anyone else can create a new one.

On screen text: The primary user should submit an offer before creating any secondary users or branch accounts.

Host: To avoid any problems with future offers, the primary user for the employer account should submit an offer before creating any secondary users or branch accounts.

On screen text: After the first offer of employment has been submitted, other users can create multiple offers at the same time.

Host: After the first offer of employment has been submitted, other users can create multiple offers at the same time.

Host (on-screen in front of animated LMIA-exempt offer of employment webpage): There are four forms you must complete: Business Information, Foreign worker Information, Job details and Wage and Benefits.

Text on-screen: You must type into the form fields.

Host: When you are filling out each of these forms, you must type into the form fields…

Text on-screen: Do not cut and paste.

Host: … and not cut and paste any information, as this will cause errors with the form.

Text on-screen: You cannot upload documents to the forms.

Host: You also can’t upload documents to the forms, so include all the required information in the form fields.

Full screen animated LMIA-exempt offer of employment webpage showing business number and name fields being keyed in

Host: Enter your business information. The system will reuse it for each new offer, so you will only need to do this once.

Text on-screen: The information in this form must match the information in the worker’s passport exactly

Host: The Foreign Worker Information form must match the information in the worker’s passport exactly.

This includes all spelling, hyphens, accents, spaces and capitalization.

Host on-camera in front of Foreign worker information webpage

Host: Otherwise, the system will not be able to link the worker’s application to your job offer and you will need to withdraw the offer and start a new one before the work permit can be issued.

Host (on-camera): Background image changes to animated Job offer details webpage

Host: On the Job Details form, choose the LMIA exemption code that applies to your hiring situation.

Drop down menu of LMIA exemption title list with selected code

Host: If you need help figuring out which LMIA code to use, visit our website or refer to the portal user

Full screen animated Job offer details webpage

Explanation of how the job meets the requirements of the exemptions being requested, field is circled

Host: Using the form fields, make sure you clearly and completely explain the details of how the job meets the exemption requirements. Be sure to include all locations where the employee could work as the work permit will be location specific.

Host on camera in front of animated webpage

Host: In most cases, there is an employer compliance fee for each offer.

Animated cursor selects the employer compliance fee field

Host: Find out on our website if you are exempt from the compliance fee before you answer the fee payment question.

Full screen animated LMIA–exempt offer of employment webpage

Host: The Wage and Benefits forms will show that you are complying with federal and provincial labour laws.

Type of wage field selected

Host: Make sure you include all necessary information by typing it into the form fields.

Host on camera in front of Offer of employment to a foreign national exempt from a Labour Market Impact Assessment (LMIA) webpage

Host: When all four forms are complete, you are ready to submit your offer.

Background image changes to Your document checklist webpage

Host: If you are exempt from needing to pay employer compliance fees, you will be given the chance to upload proof of your fee exemption.

Upload file form field circled

Host: If you have to pay the fee, you won’t need to upload any documents.

Select “Next” when you’re done.

Background images changes to animated Your Declaration and Electronic Signature webpage

Host: Read the employer declaration, and if you agree, select “I agree.”

Please select form highlighted then a name typed in the Given name(s) field

Host: Type your name in the signature panel, answer the security question and click “Sign.”

Animated cursor selects Sign

Background images changes to Summary of fees webpage

Host: After you have signed the employer declaration, and if you need to pay a fee, click “Transmit and Pay.”

Cursor selects Transmit and Pay

Background images changes to Payment Details webpage

Host: You will then be directed to the Receiver General’s online payment website.

Once you’ve paid, print your receipt.

This will be the only opportunity for you to do this. We can’t give you a receipt at a later date.

If you have no fee to pay, simply click “Transmit”

Animated cursor clicks Transmit button

Host: and then exit the offer to return to the portal welcome page.

Background webpage changes to Portal Welcome Page. Text on-screen: Congratulations! You have successfully submitted your application or profile

Host: You can now see your offer of employment in the queue.

Background image changes to Overview page and Your Online offer of employment webpage

Host: You will receive the offer of employment number by email and in your employer portal account within 24 hours.

Offer of employment number circled

Host: You must give the offer of employment number to your temporary worker so they can apply for their work permit.

Background webpage changes to Employer Portal

Host: The Employer Portal will help you manage offers of employment to temporary workers easily and efficiently.

(URL addresses appear on screen)

cic.gc.ca/English/e-services/employer-enrolm.asp

cic.gc.ca/English/e-services/employer-guide.asp

Host: For more information, visit our website to read the enrolment and user guides, and frequently asked questions about using the portal.

IRCC signature

Canada wordmark

© Her Majesty the Queen in right of Canada, represented by Immigration, Refugees and Citizenship Canada, 2017.

(Music ends/Fade to black/Video ends)

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