Notice – Immigration measures in support of the Government’s response to Typhoon Haiyan

Ottawa, November 13, 2013 – Canada’s Citizenship and Immigration Minister Chris Alexander announced today that, effective immediately, Canada will be prioritizing the processing of applications already in progress on request from Filipinos who are significantly and personally affected by Typhoon Haiyan.

As well, Canadians without travel documents as a result of the typhoon will have their applications expedited by the Canadian Embassy in Manila.

Requests from Filipino citizens temporarily in Canada who need to extend their stay will be assessed in a compassionate and flexible manner.

In support of these measures, Citizenship and Immigration Canada (CIC) has set up special email addresses and a dedicated phone line to respond to requests from applicants and their families.

Overseas (Resident in the Philippines):

Existing Application: If you have an existing application please fill out this form. Please indicate how you have been affected by Typhoon Haiyan in the “enquiry” section. 

New Application

If you are applying electronically (visit, study work only) and requesting priority processing:

  • Submit your application online; then
  • Send an email to manila-im-enquiry@international.gc.ca with the following information:
    • How you have been affected by Typhoon Haiyan;
    • The region that you are in;
    • Your name (family and given);
    • Date of birth;
    • Type of application (student, worker, visitor, Permanent Residence in Canada);
    • Client ID;
    • File #; and
    • Telephone number (optional).

If you are submitting an application at a Visa Application Centre (visit, study work only) please advise the client service agent that you are requesting priority processing and include the following information:

  • How you have been affected by Typhoon Haiyan;
  • The region that you are in.

If you are submitting a paper application and requesting priority processing please write “Urgent-Philippines” on the outside of the envelope and include the following information:

  • How you have been affected by Typhoon Haiyan; and
  • The region that you are in.

In Canada:

Existing Applications: Applicants who have already submitted an application should contact situation-philippines@cic.gc.ca or contact CIC’s Call Centre at 1-888-242-2100.

Please include the following information:

  • How you have been affected by Typhoon Haiyan;
  • The region that you are in;
  • Your name (family and given);
  • Date of birth;
  • Type of application (student, worker, visitor, Permanent Residence in Canada);
  • Client ID (optional);
  • File # (optional) and
  • Telephone number (optional).

New Application

If you are applying electronically (visit, study or work only) and request priority processing:

  • Submit your application online; then
  • Send an email to situation-philippines@cic.gc.ca with the following information:
    • How you have been affected by Typhoon Haiyan;
    • The region that you are in;
    • Your name (family and given);
    • Date of birth;
    • Type of application (student, worker, visitor, Permanent Residence in Canada);
    • Client ID;
    • File #;and
    • Telephone number (optional).

If you are submitting a paper application and requesting priority processing please write “Urgent-Philippines” on the outside of the envelope and include the following information:

  • How you have been affected by Typhoon Haiyan; and
  • The region that you are in.

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