Strategic Outcomes and Program Activity Architecture

Program Activity 5 – Integration Program

Program Description
The objectives of CIC’s Integration Program are to develop policies and programs that support the settlement, resettlement, adaptation, and integration of newcomers into Canadian society by delivering orientation, adaptation and settlement services as well as language programs for newcomers.

Settlement Services for Newcomers

The Integration Program plays a significant role in achieving the Government of Canada’s objective of a diverse society that promotes linguistic duality and social inclusion by supporting newcomers in their successful settlement and longer–term integration into Canada. In addressing newcomers’ needs we help them to continue making contributions to various aspects of Canadian life and meet their goals within their new communities. Newcomers’ participation and contributions help enrich Canada’s society, economy and communities and, ultimately, will provide benefits to the country’s prosperity.

Under the Integration Program, CIC provides a range of settlement services to newcomers across Canada. These services make up the Settlement Program. The Settlement Program is aimed at supporting newcomers in their settlement and integration by providing:

  • the information they need to better understand life in Canada and make informed decisions about their settlement experience;
  • language training so they have the language skills to function in Canada;
  • the required assistance to find employment that corresponds with their skills and education; and
  • the help to establish networks and contacts so they are engaged and feel welcomed in their communities.

Recognizing the importance of settlement services and related activities for a successful immigration program, in 2006, the Government of Canada began to invest an additional $1.4 billion over five years in settlement funding across the country. With this increased funding came the opportunity to examine settlement programming and make better use of available funding to maximize the positive social and economic outcomes for newcomers. The additional funding also provided new resources for CIC to develop and enhance settlement programming, improve program accountability and, in 2008–2009, introduce a modernized approach to the settlement programming.

CIC will continue to work with service provider organizations in provinces and territories across Canada to offer support and services for newcomers that will assist in their settlement and long–term integration into Canada. Most services are designed and delivered by service provider organizations across Canada, but certain ones, such as some information provision services, are delivered directly by CIC, and others are delivered overseas. Under bilateral agreements, and supported by federal funding, British Columbia, Manitoba, and Quebec are responsible for the design, delivery, and administration of settlement services, according to shared principles and with the objective of achieving comparable newcomers settlement outcomes. In all other provinces and territories, CIC manages and delivers settlement services through contribution agreements with service providers and has different forms of co–management in Ontario and Alberta.

CIC’s Modernized Approach to Settlement Programming

Based on the Government of Canada’s commitment to improving newcomer outcomes, over the last few years, settlement programs received additional funding to enhance programming and maximize its benefits for newcomers. To that end, CIC introduced a modernized approach to settlement programming in 2008-2009. It offers three key transformations to improve settlement outcomes—greater flexibility, results-oriented programming with improved accountability, and better planning and coordination.

The modernized approach is a shift in how CIC and service provider organizations (SPOs) address the needs of newcomers, and how we deliver and administer settlement initiatives. Settlement programming has moved from separate programs (i.e., Language Instruction for Newcomers to Canada, Immigrant Settlement and Adaptation Program, and Host) to one single Settlement Program. The approach is activity- and outcome-based to make sure settlement programming is responsive and flexible to meet clients’ needs. The Settlement Program assists in delivering services that contribute to one or more of the following five expected results

  • Orientation—Newcomers make informed decisions about their settlement and understand life in Canada
  • Language/Skills—Newcomers have language/skills needed to function in Canada
  • Labour Market Access—Newcomers obtain the required assistance to find employment commensurate with their skills and education
  • Welcoming Communities—Newcomers receive help to establish social and professional networks so they are engaged and feel welcomed in their communities
  • Policy and Program Development—To ensure effective delivery and achieve comparable settlement outcomes across Canada

Under the Settlement Program, service providers can “mix and match” a variety of settlement services and program elements (streams) to meet the varying and intersecting needs of their clients. The modernized approach recognizes that each of the expected results can be achieved through a combination of activities from various streams. The six streams of the Settlement Program include the following.

  • Needs Assessment and Referrals
  • Information and Awareness Services
  • Language Learning and Skills Development
  • Employment-Related Services
  • Community Connections
  • Support Services

There are four key streams under which initiatives may be combined to lead to the expected results. The Information & Awareness Services stream provides pre- and post-arrival information, including information on housing, employment, language training, education and skills development. The Language Learning & Skills Development stream provides language and skills development training, including language, literacy and numeric instruction, language learning circles, and life skills training. The Employment-Related Services stream provides newcomers with assistance in searching, gaining and retaining employment, including resume preparation clinics, work placements, and job search workshops. The Community Connections stream provides help in establishing a social and professional network through initiatives, including youth leadership projects, conversation circles, and mentoring.

In addition, the following streams help facilitate a newcomer’s access to settlement services—Needs Assessment and Referrals and Support Services. These streams provide assistance with accessing the programs and services needed to help newcomers settle in their community. As a result, activities in these streams are almost always combined with other streams to achieve positive results for newcomers.

Francophone Minority Communities

To enhance and maintain the vitality of Francophone minority communities, the Department is working with its federal, provincial–territorial, and community partners to encourage French–speaking immigrants to settle in and integrate into Francophone minority communities. The long–term target is to have a 4.4% of French–speaking immigrants settling in Francophone minority communities.

In 2006, the Citizenship and Immigration Canada–Francophone Minority Communities Steering Committee, co–chaired by Citizenship and Immigration Canada and a representative from the Francophone minority communities, published the Strategic Plan to Foster Immigration to Francophone Minority Communities. This Plan presents strategies and a five–year plan (2006-2011) to foster the recruitment, integration, and retention of French–speaking immigrants in Francophone minority communities. In June 2009, the Steering Committee adopted the following four priorities based on the Strategic Plan.

  • Communicate and share information on developments and results achieved by Francophone immigration partners
  • Develop performance measurement and data collection strategies for the Strategic Plan to Foster Immigration to Francophone Minority Communities
  • Strengthen provincial and territorial immigration networks
  • Support economic integration of French–speaking immigrants into Francophone minority communities

On June 19, 2008, the Government of Canada announced the Roadmap for Linguistic Duality 2008-2013: Acting for the Future. The Roadmap is a government–wide investment of $1.1 billion over five years, based on two pillars—the participation of all Canadians in linguistic duality, and the support for official language minority communities. The Roadmap is built upon collaboration between the Government of Canada, partners, and key stakeholders such as provincial and territorial governments and official language minority communities.

CIC has committed to tripling its funding to support the implementation of the Strategic Plan to a total of $30 million over five years (2008-2013) of which $20 million is provided by the Roadmap investment. CIC’s objectives are as follows.

  • Increase the number of French–speaking immigrants in Francophone minority communities by committing to an intermediate target of 1.8% by 2013
  • Improve access to services by consolidating existing community networks and improving the delivery of reception and settlement services
  • Maintain its existing activities and uphold its commitments in terms of implementing the Strategic Plan

To help implement the Strategic Plan, the Steering Committee created an Implementation Committee which works in collaboration and in a concerted effort with regional committees.

Initiatives funded and undertaken by CIC include the following

  • Support to Destination Canada to promote Francophone minority communities and to recruit French–speaking newcomers in collaboration with employers;
  • Established community networks across the country and enhanced settlement services within the communities;
  • Activities to raise awareness and bridge diversity;
  • Tools to facilitate integration of French–speaking immigrants, for example, in the language learning process;
  • Support of research and research networks like Metropolis to better understand the recruitment, integration, and retention of French–speaking immigrants to Francophone minority communities; and
  • Inclusion of official language clauses in the federal–provincial/territorial immigration agreements to encourage provinces and territories to support the development of their Francophone communities.
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