CIC Portal: Authorized Paid Representatives

Note: Before you can access the CIC Portal, you will need to obtain an Access Key.

Access The CIC Portal
The CIC Portal allows Authorized Paid Representatives to complete, pay for, and submit Online Applications on behalf of their clients.

  • Representatives applying on behalf of clients must complete Use of a Representative form (IMM 5476). If this form is incomplete, you will be denied further access to the application and it will need to be resubmitted.
  • If a paper application has already been submitted, you should not submit an online application. Duplicate applications will increase delays.

Related Documents

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This guide provides step-by-step instructions for Authorized Paid Representatives on how to enrol with the CIC Portal.

Use of a Representative (IMM 5476) (PDF, 38 KB)
This form is for people who wish to appoint a representative (such as an immigration consultant, lawyer, friend or family member) who will conduct business with Citizenship and Immigration Canada on their behalf.

Request to Withdraw as the Representative on an Online Application (IMM 5668) (PDF, 529 KB)
This form is for representatives who wish to withdraw from an Online Application that has been submitted.