Help
How to find information
The CIC website is designed to provide you with different ways to find information such as immigration programs, application forms and guides, and online services.
You can find information by consulting the left navigation menu or using one of the following:
Still can’t find what you’re looking for on this site?
If you are still unable to find the information on the program or service that you want, please contact us.
You may also wish to visit the Canada site where you will find information on other Government of Canada programs and services. Check out Services for Canadians or Services for Non-Canadians for more information.
How to download information
Viewing a PDF file
Some of the documents are available to you in Portable Document Format (PDF). This is a universal file format that allows you to read, print or download an online document while maintaining the fonts, graphics and general layout of that document. To view a PDF document, you must have a PDF reader installed.
Downloading PDF reader
To access the Portable Document Format (PDF) version, you must have a PDF reader installed. If you do not already have such a reader, there are numerous PDF readers available for free downloading or for purchase on the Internet:
Downloading files
For PC users:
- Right-click on the link
- Select “Save Target As” or “Save Link As”
- Choose the location on your computer where you would like to save the file
- Select “Save”
For Mac users:
- Press the Control (ctrl) key and click on the link
- When the option menu appears, choose “Download link to disk” or “Download linked file”
- Choose the location on your computer where you would like to store the file. Your computer will start the download once you have selected a location