Help Center
Help Centre
What must I do if I cannot get a police certificate for my application?
You must send two documents with your application:
- a written explanation; and
- an original letter from the police confirming they will not issue a certificate.
Answers others found useful
- How can I extend my stay as a visitor?
- What immigration programs can I apply for?
- How can I determine whether I can apply for permanent residency?
- How do I fill out an application?
- What if some of the questions on the application form do not apply to me?
- What is my client ID?
- Can I send a new document after I submit my online application?
- How can I change or review my answers?
- How do I submit my application?
- What language should my supporting documentation be in?
- How can I find a doctor to provide my medical exam?
- Date Modified: