Help Center

Where are CIC’s visa offices?

Citizenship and Immigration Canada (CIC) has visa offices around the world. They process many types of applications for people located outside Canada.

By going to the website of the visa office responsible for your area you can view useful information, such as:

• the services offered by that office;
• the mailing address;
• telephone and fax numbers (if applicable); and
• the email address for enquiries.

If you are emailing with general enquiries, you should try to include all your questions in one message. Visa offices get many questions every day and try their best to address most of them. However, visa office employees focus first on processing applications. Therefore, it may take some time to get a response.

Answers others found useful

• How long will it take to process my application?
• How often are the processing times for visa offices updated?
• How can I check the status of my application?
• Why can’t I see my case status online?
• I sent my application a while ago, but there is no record of my application in the CAS system. Why?
• How are processing times calculated?
• If I apply today, will the processing times show how long it will take to finalize my application?
• Why do some application processing times change and others do not?