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How can I update or ask about an application in progress?

If your application is already in progress, use the Client Application Status (CAS) service. This online service allows you to view the status of your immigration and/or citizenship application online.

You can also use the Case Specific Enquiry link on the website for the visa office if:

  • you wish to report important changes regarding your application, such as
    • births,
    • deaths,
    • marriages,
    • divorces,
    • adoptions,
    • changes in address,
    • changes in employment,
    • acquisition of a new educational credential or
    • results of an approved language test;
  • you are seeking information that is not available via the Client Application Status service; or
  • the processing of your application is taking longer than the normal processing time (you will not get an answer if the normal processing time has not yet elapsed).

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