Help Center
Help Centre
What do I enter if I have more than one surname or family name?
You should enter your surname or family name exactly as it appears on:
- your immigration document or
- any letters you got from the visa office or case processing centre where you sent your application.
If you do not have an immigration document or you have never received any letters, you should enter your surname or family name exactly as it appears on your application.
Here is an example
- Your full name is Jose Pedro Sanchez Ruiz.
- Your immigration document, letter or application says your surname or family name is “Sanchez Ruiz.”
- You must enter the surname or family name “Sanchez Ruiz.”
If you enter only one surname or family name, either “Sanchez” or “Ruiz,” Client Application Status(CAS) will not allow you to see your information.
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