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I have changed my address online but the changes are still not visible. What should I do?

Go through the following steps.

• Ensure that your home address is in Canada and that your case is being processed in Canada.
• Ensure that it has been 5 business days since you gave your new address information to Citizenship and Immigration Canada (CIC).
• If you are a new permanent resident, you should notify CIC of your new Canadian address through Address Notification. All other clients should use Change of Address (see “Who can use the Change of Address and the Address Notification online services?” for details).

If you have followed these steps and your address is still not updated, please contact us.

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