How do I withdraw my application for citizenship services?
First, find out if you can get a refund. If you still wish to withdraw your application, send a request by mail.
Write “Withdrawal of Application” on the envelope. Send us:
- Form CIT 0027E Withdrawal of Citizenship Application (PDF, 600 KB); and
- A copy of the electronic payment receipt or a copy of both sides of the payment receipt (Form IMM5401).
We recommend that you keep a copy of the withdrawal form for your records.
Where to mail the application
If you sent your application to a Canadian embassy, high commission or consulate, mail your withdrawal request there.
If you sent your application to CPC-Sydney and your application has not yet been transferred to a local CIC office, mail your withdrawal request to:
- General Mailing Address
P.O. Box 12000
Sydney, Nova Scotia
- Courier Address
49 Dorchester Street
Sydney, Nova Scotia
If your application has been transferred to a local CIC office, mail your withdrawal request to that office. You will find contact information for the office processing your application on the letter we sent you.
If you do not know if your application has been transferred or which office is processing your application, contact the Call Centre.
Please use this option only if:
- the normal processing time for your application has passed and
- you cannot verify the status of your application using the online application status tool or
- you wish to report important changes about your application, such as births, deaths, marriages, divorces, adoptions, changes in address, changes in job status or
- you need urgent processing or
- you would like to make a refugee claim
In Canada: You can use this case specific enquiry form.
Outside Canada: You can use the case-specific enquiry form for the visa office where you sent your application.
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