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How are processing times calculated?

A processing time starts the day we receive a complete application and ends when we make a decision. If you apply by mail, the time starts when your application arrives in our mailroom. If you apply online or in-person, it starts when you submit your application.

For some permanent resident applicants who haven’t applied yet, processing times are projected:

  • Processing times are measured based on the current number of applications waiting to be processed and how quickly we expect to process 80% of them.

For other applicants, processing times are historical:

  • Processing times are measured based on how long it took to process 80% of applications in the past.

We have an explanation below each processing time stating if it’s projected or historical.


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