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I received an email from an immigration officer. Is it a scam?

We are running a pilot project to confirm some clients who are already in Canada as permanent residents over the telephone.

We will contact you by email or through your IRCC online account to take part. If you get an email, the sender’s email address will end in “@cic.gc.ca”. The message will explain next steps.

Learn about confirming permanent residence by telephone.

To avoid email scams, remember that IRCC NEVER:

The email you received might be a scam or a phishing scheme if:

Common IRCC email practices

If you received a suspicious email, do not reply to it. You can also report the incident to:


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