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Can I be invited to apply if I've lost my username or password?

Yes. If you are invited to apply, you will get an email at the address you provided. The email will say that you have a new message in your account.

To accept or decline your invitation, you will need to sign in to your account.

If you've forgotten your password or username, follow these instructions.

If you need to create a new account, you'll need to link your application to your new account. You may need your profile or application number to do this. You can find this number at the end of the subject line of an email we've sent you (example: W300027607).

After you change your password or link your application, follow these steps:

  1. Go back to the main page in your account.
  2. Scroll down to the table under the heading "Continue my profile/application, not yet submitted".
  3. Find the application called
    • "Work permit" for International Experience Canada, or
    • "Permanent residence" for Express Entry.
  4. To accept your invitation to apply, click "Start application."

If there's no application, you can check the status and messages for your profile under the heading "View my submitted applications/profiles."

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