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How do I get health-care services or treatment through the Interim Federal Health Program?

Follow these steps:

  1. Find a health-care provider who is registered with Medavie Blue Cross.
    1. Medavie Blue Cross is the company that manages Interim Federal Health Program (IFHP) claims.
    2. If your health-care provider isn’t registered with Medavie Blue Cross, they can easily register.
  2. Show your IFHP eligibility document to your health-care provider before they treat you.
  3. After you are treated, your health-care provider may give you a claim form. You must sign this form to prove you were given the health service or product.

Note:

  • Before using any services, ask if the provider takes part in the Interim Federal Health Program (IFHP) and agrees to send their bill to Medavie Blue Cross.
  • You don’t have to accept services from health-care providers who don’t take part in the IFHP. For example, if a pharmacy asks you to pay for medication, you can find another pharmacy that is registered with the IFHP.
  • If you go to a pharmacy that is not located in your province of residence (e.g. if you live in Ontario and request a prescription medication in Quebec), your claim may be rejected. Make sure that you tell us if you move to another province.
  • If you are eligible for coverage for the service or product under the IFHP, you won’t have to pay for it.
  • If you pay a provider for a service or product that is covered by the IFHP, you won’t get any money back.
  • If you need a health-care service or product that isn’t covered you will have to pay for it.

Find out more about how to get health services and products.


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