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How do I reset my password for the online payment system?

To reset your password:

  1. Go to the “Manage account” section of your payment account.
  2. Select “Forgot your password,” enter your email address and then “continue.”
  3. Answer the challenge questions and choose a new password.

If you forgot the answers to your challenge questions, you will have to create a new account. You won’t be able to access your previous receipts online but you can request a copy from us.

If you applied online and can’t remember your password, see: What do I do if I lost my GCKey username or password?


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