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I validated my form, but when I try to upload it to my account I get a validation error. What can I do?

When you upload your application form, our system checks the PDF to make sure it includes all the mandatory information. It also compares what you entered to the answers you entered in the online questionnaire.

If there is any missing information or differences, you might see the following message:

Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.

  • Error description: We are unable to validate your document at this time. Please try again later.

To avoid getting an error:

If you are still having issues, let us know about your technical problems.

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