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How do I check that a patient is eligible for pre-departure medical coverage?

To ensure you will be reimbursed, you must check the eligibility status of each Interim Federal Health Program client before you provide any services.

If you are affiliated with the International Organization for Migration (IOM), you will have client eligibility confirmed by the IRCC visa office. To confirm client eligibility, you must:

  • Confirm that the client’s name appears on the list received from visa offices.
  • Confirm that the identity of the person matches the person in the identification document.
  • Keep a copy of the list of eligible clients received from visa offices.

If you are not affiliated with the IOM, you must:

  • Confirm that the client has an Interim Federal Health Certificate.
  • Confirm that the identity of the person on the Interim Federal Health Certificate matches the person in the identification document.
  • Keep a photocopy of the client’s Interim Federal Health Certificate in their records.

For services to be reimbursed, as a non-IOM affiliated provider you must attach a copy of the client’s Interim Federal Health Certificate to claims sent to Medavie Blue Cross.

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