Help Centre what do you need help with?

Why do I need to clear my browser cache?

It is a good idea to clear your browser cache because it:

When you visit a website, your browser stores:

When we update our application, your browser may still use old files. If you don’t clear your cache, you may see old forms. Old files can cause display or access problems when you apply online.

Find out how to clear your browser cache in:

It’s important to sign out and close your browser before leaving your computer unattended. This prevents unauthorized access to your personal information.

Answers others found useful

Help tool

Glossary term

Date Modified: