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How do I get help if my visa application is refused?

There is no formal appeal process if your application for a temporary resident visa is refused.

Should you wish to re-apply, you should do so only if your situation has changed substantively or you have significant new information to submit.

New entry requirement now in effect

Visa-exempt foreign nationals are expected to have an Electronic Travel Authorization (eTA) to fly to or transit through Canada. Exceptions include U.S. citizens, and travellers with a valid Canadian visa. Canadian citizens, including dual citizens, and Canadian permanent residents cannot apply for an eTA.

Note: Until September 29, 2016, travellers who do not have an eTA can board their flight, as long as they have appropriate travel documents, such as a valid passport. During this leniency period, border services officers can let travellers arriving without an eTA into the country, as long as they meet the other requirements to enter Canada. Find answers to your questions about the leniency period.


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