Help Centre what do you need help with?

How do I get help if my visa application is refused?

There is no formal appeal process if your application for a temporary resident visa is refused.

Should you wish to re-apply, you should do so only if your situation has changed substantively or you have significant new information to submit.

New entry requirement now in effect

Visa-exempt foreign nationals need an Electronic Travel Authorization (eTA) to fly to or transit through Canada. Exceptions include U.S. citizens and travellers with a valid Canadian visa. Canadian citizens, including dual citizens, and Canadian permanent residents cannot apply for an eTA.


Answers others found useful

Help tool

Create an account or sign in

How-to video


A Step-by-step look at biometrics

Form and guide

Glossary term

Date Modified: