Help Centre what do you need help with?

I can’t open my application form in PDF format. What can I do?

IRCC forms that need to be validated using the “validate” button at the bottom of the form use special encoding. You need a computer with Adobe Reader 10 or higher to use them.

If you have problems opening a PDF on our website, try the following:

For PC users

For Mac users

You can get a free copy of Adobe Reader from the Adobe website. It is available for Windows, Mac and Android devices.

Glossary term

Date modified: