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My personal reference code is not working. What should I do?

If you already started to create an Express Entry profile in your account, the reference code won’t work. To continue your profile:

  1. go to the “View the applications you submitted” section at the top of your account page
  2. choose the line with your Express Entry profile
  3. click the “Continue Profile” button

If you have not started creating your profile, you will have to go through the Come to Canada tool again for a new reference code.


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