To meet the residency obligation, you must have been physically present in Canada for a minimum of 730 days within the past five years. If this is not the case, you may also count the days you spent outside of Canada in the following circumstances:
Accompanying a Canadian citizen
Each day that you are accompanying a Canadian citizen outside Canada is considered a day for which you satisfy the residency obligation provided that the person you are accompanying is your spouse, common-law partner or parent (if you are a child under 22 years of age).
The total number of days that you spend accompanying a Canadian citizen may be added to the total number of days for which you otherwise satisfy the residency obligation.
Accompanying a permanent resident
Each day that you are accompanying a permanent resident outside Canada is considered a day for which you satisfy the residency obligations provided that:
The total number of days that you spend accompanying a permanent resident may be added to the total number of days for which you otherwise satisfy the residency obligations.
Evidence that you are accompanying a Canadian citizen or permanent resident
You must provide supporting documents to prove that:
Refer to the Document Checklist for a list of suggested supporting documents.
Acceptable employment
Each day that you are working outside Canada is considered a day for which you satisfy the residency obligation provided that your employment meets the following criteria. You are an employee of, or under contract to, a Canadian business or the public service of Canada or of a province, and are assigned on a full-time basis to:
Canadian business
For the purposes of this application, a Canadian business is defined as:
Evidence of acceptable employment
You must provide supporting documents indicating that your employment outside of Canada meets the requirements of the residency obligation. Refer to the Document Checklist for a list of supporting documents.
If you or a family member is unable to meet the residency obligation, it may still be possible to retain your status as a permanent resident of Canada. You will need to present evidence that, due to circumstances beyond your control or due to factors that have kept you living outside Canada, you wish to have humanitarian and compassionate grounds considered in the assessment of your application for a travel document.
Factors that might justify such a consideration would be those resulting hardships you would face if you lost your permanent resident status, and that would be unusual and undeserved, or disproportionate. You must provide proof:
To have your application considered on humanitarian and compassionate grounds, you must complete question 18 of the application form. There are no guidelines on what supporting documents you should submit for consideration on humanitarian and compassionate grounds. You are free to make submissions on any aspect of your personal circumstances that you feel would warrant retention of your permanent residence.
An officer will weigh the factors of your unique case against the extent to which you did not comply with your residency obligation and make a decision based on the evidence in your file.