Guide 5218: Request to Amend Valid Temporary Resident Documents or Information Contained in the Confirmation of Permanent Residence 

Table of contents


This is not a legal document. For legal information, refer to the Immigration and Refugee Protection Act and regulations or the Citizenship Act and regulations, as applicable.

This publication is available in alternative formats upon request.


Overview

Application package

This application package has:

  • an instruction guide, and
  • the forms you need to fill out.

The instruction guide:

  • has information you must know before you submit your application, and
  • explains how to fill out the forms and gather your supporting documents.

Read the instruction guide completely and then fill out each of the applicable forms.

The forms are designed with questions that will help the processing of your application.


Symbols used in this guide

This guide uses these symbols to draw your attention to important information:

Required step
What you must do to have your application processed.
Important information

Important information that you need to know to avoid delays or other problems.

Get more information

Where to get more information.

Note: Tips that will help you with this application.


Before you apply

This application is for permanent residents or Canadian citizens who wish to correct errors made by Canadian immigration officials when recording certain personal information on the record of landing (IMM 1000) or confirmation of permanent residence.

It is also for temporary residents who wish to correct errors made by Canadian immigration officials when recording certain personal information on valid temporary resident documents.

Permanent resident documents

Your record of landing (IMM 1000) or confirmation of permanent residence is an historical document which contains information about you when you obtained the status of permanent resident in Canada.

IRCC will not amend the record of landing (IMM 1000) or confirmation of permanent residence even if it is a result of a clerical error.  If an administrative or clerical error is made by IRCC, the amendment will be made in IRCC’s system of record and the client will be issued a verification of status (VoS) document free of charge.

What information may be corrected?

Information contained on your record of landing (IMM 1000) or confirmation of permanent residence will be amended only to correct errors made by Canadian immigration officials in recording the information you provided when you applied to come to Canada.


What information will not be corrected?

Your record of landing (IMM 1000) or confirmation of permanent residence is not an identity document. Therefore, it will not be amended to correct personal information that changed after the date permanent residence was granted.

Requests for these types of changes should go to the Registrar General of the province or territory in which you live.

Any amendments to names must conform to the Department’s policy which stipulates that the name indicated on the bar code of your passport when you entered Canada will be used for your immigration file and documents. If the name on your record of landing or confirmation of permanent residence matches the passport you used to enter Canada, your immigration records will not be amended.

Temporary resident documents

We will correct valid temporary resident documents if Canadian immigration officials have made an error in recording the information. If the name on your valid temporary resident document matches the passport you used for entry to Canada, your immigration records will not be amended.

Your valid temporary resident documents are meant to demonstrate to employers, schools, or other authorities that you are authorized to work, study, visit, or remain in Canada. The information contained in these documents should be the same as the information contained in your entry passport.

Changes made to personal information after you entered Canada will not be amended on your temporary resident document. The information on this document should match your passport. If the information on your passport changes, you should apply for a new document.

If your amendment request is different from the information contained on the passport and to which your temporary resident document is attached, your information will not be corrected.

What documents may be corrected?

The following documents may be amended only if they are valid (have not expired):

  • visitor record (IMM 1442)
  • work permit (IMM 1442)
  • study permit (IMM 1442)
  • permit to come into or remain in Canada (IMM 1263)
  • temporary resident permit (IMM 1442)

Note: All expired temporary resident documents are considered historical records, and will not be amended.

Corrections to work permits

It is important that your work permit reflects exactly the name of your employer, your occupation and your working location (city) in Canada. If this information is incorrect during an inspection, it could result in the loss of your ability to work in Canada, and your employer could be fined.

If a typographical or editorial error has been made by Canadian immigration officials in the “Employer”, “Occupation”, “Employer Location” or “Fee Status” fields of your work permit, it will be corrected as per the above. The information in the work permit must match the original Labour Market Impact Assessment or Labour Market Impact Assessment-Exempt application submitted by your employer when you first applied.

Major changes to your employment situation, including switching employers, moving cities or changing positions (including promotions or demotions) require that you apply for a new work permit. For more information see Guide 5553 - Applying to Change Conditions or Extend Your Stay in Canada - Worker.

On or off campus work authorization on a study permit

You can amend a valid study permit if one of the following conditions or remarks does not appear on the document:

  • May accept employment on the campus of the institution at which registered in full-time studies
  • May work 20 hrs off-campus or full-time during regular breaks if meeting criteria outlined in section 186(v) of IRPR
  • May accept employment on or off campus if meeting eligibility criteria as per R186(f), (v) or (w). Must cease working if no longer meeting these criteria

To amend your valid study permit to reflect one of the conditions or remarks listed above, submit a photocopy of your original letter of acceptance or a photocopy of your original letter of enrolment from your current designated learning institution.

Note: If the following remark is printed on your study permit: This permit does not permit the holder to engage in off campus employment in Canada, and you have become eligible to work on or off campus without a work permit (e.g., you have transferred to an eligible program of study), you must apply to change the conditions of your study permit and pay the applicable fee.

Urgent applications

In certain circumstances, you may qualify for urgent processing. If you meet one of the criteria outlined below, you must clearly mark “URGENT” on your mailing envelope. You must include proof as to why urgent processing is required. If you do not meet the criteria below or do not provide sufficient proof, your application will be placed in the regular processing queue.

The criteria for urgent processing are as follows:

  • You face immediate loss of employment, or an employment opportunity, because you are not in possession of proof of your immigration information. Include an original letter from the employer indicating this requirement.
  • You are unable to receive urgent services from other government departments at the federal, provincial, or municipal level as a result of the error that was made on your document. Urgent services may include medically urgent health services, obtaining a Social Insurance Number (SIN) if failing to obtain one will cause immediate loss of employment or an employment opportunity, etc.

    You must provide proof of your situation, including:

    • photocopies of any letters or other documentation from other federal, provincial or municipal government departments, or
    • an original letter from your employer, or
    • a letter explaining your situation, or
    • any other documents you may have to support your request for urgent processing.
  • Your application was seriously delayed due to an administrative error on the part of Canadian immigration officials. Include a letter explaining the situation, and any supporting document you may have.

Note: Requests relating to inclusion of references to on and off campus work authorization on a study permit do not qualify for urgent processing.

Communication from IRCC

The application form provides an opportunity to give us your email address. If you provide your email address, you are authorizing us to use your email address to communicate with you. This includes the transmission of personal information on your file or case and all correspondence regarding your Request to Amend Valid Temporary Resident Documents or Information Contained in the Confirmation of Permanent Residence [IMM 1436] (PDF, 0.33 MB). If you have not indicated an email address, all correspondence will go to the mailing address you provided on your application form.


Step 1. Gather documents

Use the Document Checklist [IMM 1436] (PDF, 0.33 MB) to assist in gathering the documents you need to support your application and include it in your application. Failure to include the required documents will result in your application being returned to you without processing. Do not submit originals unless specifically requested, as these will not be returned to you.

Translation of documents

You must include the following along with any document that is not in English or French:

Translations may be done by:

  • a person who is fluent in both languages (English or French, and the unofficial language); or
  • a Canadian certified translator (a member in good standing of a provincial or territorial organization of translators and interpreters in Canada).

If the translation isn’t done by a Canadian certified translator, the person who completed the translation must provide an affidavit swearing to their language proficiency and the accuracy of the translation.

The affidavit must be sworn in the presence of:

In Canada:

Authority to certify varies by province and territory. Consult your local provincial or territorial authorities.

Outside of Canada:

  • a notary public

Authority to administer oaths varies by country. Consult your local authorities.

small exclamation warning signImportant information: Translations must not be done by the applicants themselves nor by members of the applicant’s family. This includes a parent, guardian, sibling, spouse, common-law partner, conjugal partner, grandparent, child, aunt, uncle, niece, nephew and first cousin.

Note: An affidavit is a document on which the translator has sworn, in the presence of a person authorized to administer oaths in the country where the translator is living, that the contents of their translation are a true translation and representation of the contents of the original document. Translators who are certified in Canada don’t need to supply an affidavit.


Note: Original documents may be requested at any time during the processing of your application.

You must include:

  1. Original Request to Amend Valid Temporary Resident Documents or Information Contained in the Confirmation of Permanent Residence [IMM 1436] (PDF, 0.33 MB) completed and signed.

  2. A photocopy of one piece of federal or provincial /territorial government issued photo identification or if unavailable, a photocopy of government issued or internationally recognized photo identification before your entry to Canada. This could include:

    • your driver’s license
    • your photo health card (if applicable)
    • your entry passport or travel document used to enter Canada. Include only copies of the passport or travel document pages showing:
      • Passport number
      • Date of issue and expiry
      • Photo, name, date, and place of birth

    Note: If you no longer have your entry passport, include a copy of the pages listed above from your current passport. Since the information contained on your original passport simplifies the retrieval of your records, this may result in delays in the processing of your application. Please ensure that you have included your name at the time of entry to Canada on your application form, even if you do not have your original passport.

  3. Photocopy of one piece of government issued or internationally recognized identification from outside Canada before your entry to Canada indicating that an error was made in recording your information. This could include:

    • your marriage certificate, if applicable,
    • your school records, identity cards, or other government-issued documents from outside Canada prior to your entry to Canada,
    • your birth certificate.

    Note: If the country in which you were born does or did not issue birth certificates, include an alternate official document providing the date, place of birth and names of your parents. This may include a baptismal certificate, family composition form, etc.

    Note: Baptismal certificates, birth certificates and marriage certificates issued in Québec before January 1, 1994, are no longer accepted for issuing replacement documents and certified true copies. If you have one of these certificates you must obtain a new document. This can be done by contacting the office of the Registrar of Civil Status of Québec at one of the following numbers: Québec 418-644-4545, Montréal 514-644-4545, elsewhere in the province 1-877-644-4545. Information can also be obtained by visiting their website.

  4. A photocopy of any legal documents showing name, gender or date of birth changes. This is only necessary if you have obtained a legal name, or date of birth change before becoming a permanent resident or entering Canada.

  5. Immigration document to be amended; either:

    1. Your original valid Work Permit, Study Permit, Visitor Record, or Permit to Enter and Remain in Canada (IMM 1442 or IMM 1263) if you are applying for an amendment to these documents.
    2. A photocopy of your record of landing (IMM 1000) or confirmation of permanent residence if you are applying for an amendment to one of these documents.
  6. If you qualify for urgent processing, include proof of urgency (see section on Urgent Applications)

  7. Photocopy of the death certificate or provincial/territorial vital statistics document if the application is submitted on behalf of a deceased person.

Note: If the person has been deceased for less than 20 years, you are required to provide proof that you are the executor or administrator of the estate and proof of your identity. Proof of your identity is a photocopy of one piece of federal or provincial/territorial government issued photo identification.


Step 2. Complete the application

Filling out the application

Follow the step-by-step instructions below to complete the application forms.

The following are the forms that must be filled out and submitted:


Request to Amend Valid Temporary Resident Documents or Information Contained in the Confirmation of Permanent Residence 


Important information

It is a serious offence to give false or misleading information on these forms. The information you provide on your application is subject to verification.

In order to help you fill out the application form, read and follow the steps below.

Part A – personal details contained on your valid temporary resident documents or confirmation of permanent residence

Question 1

Indicate your client identification number (client ID) or unique client identifier (UCI), if known.

Otherwise, leave it blank. If you have not dealt with IRCC since 1973, you will not have a UCI or a client ID – leave this field blank.

Question 2

Indicate your surname(s) (family name) as it currently appears on your document.

Question 3

Indicate your given name(s) as it currently appears on your document.

Question 4

Indicate all other surname(s) (family names) you have ever used, including different spellings and explain what they are. For example: ‘Smith’ (birth name/maiden name), ‘Leroux’ (former married name).

Question 5

Print all other given name(s) you have ever used, including different spellings and explain what they are. For example: ‘Maggie’ (nickname),

Question 6

Check the box to indicate your gender (F-Female, M-Male or X-Another gender) as it appears on your immigration document that you are seeking to amend.

Question 7
Indicate your date of birth in the following format: YYYY-MM-DD (Year-Month-Day)
Question 8

Indicate your place of birth including the city, state or province, and country.

Question 9

Indicate your current citizenship. To be a citizen of a country means that you were either born in that country (in most cases) or you were granted citizenship in that country. If you have dual citizenship, select the country that issued the passport or travel document that you used to enter Canada.

Question 10

Indicate the passport number of the document you used upon entry to Canada.

If you do not have a copy of this passport, indicate your current passport number.

Check the box to indicate if this passport number was the one used at the time of entry or if it is your current passport number.

If you did not have a passport upon entry, provide your travel document number.

Question 11

Indicate the date of issue of the passport you used in box 10 in the following format: YYYY-MM-DD (Year-Month-Day).

Question 12
Indicate the expiry date of the passport you used in box 10 in the following format: YYYY-MM-DD (Year-Month-Day).
Question 13

Marital Status on your first entry to Canada (check the box that applies to you):

  • Never married
  • Married: This means that you and your spouse have had a ceremony that legally binds you to each other. Your marriage must be legally recognized in the country were it was performed and in Canada (if you are married, check yes or no to indicate if your spouse is a Canadian citizen or permanent resident).
  • Widowed: This means that your spouse has died and you have not re-married or entered into a common-law relationship.
  • Separated: this means that you are married but officially no longer living with your spouse.
  • Divorced: This means that you are officially separated and have legally ended your marriage.
  • Common-law partner: this means that you have lived with your partner in a common-law relationship for a minimum of one year.
Question 14

Indicate the language of correspondence (English or French) you wish to use.

Question 15

Indicate your current mailing address, including:

  • Post Office (P.O.) Box number
  • Apartment or unit number
  • Street number
  • Street name
  • City or town
  • Country
  • Province/state
  • Postal code
  • District

If the country in which you reside does not use any of these values, please ensure a complete address for the country in which you reside is included.

If you are requesting an amendment to a valid temporary resident document, a Canadian mailing address must be provided.

Question 16

Indicate your current residential address (where you live) if it is different from your mailing address, including:

  • Apartment or unit number
  • Street number
  • Street name
  • City or town
  • Country
  • Province/state
  • Postal code
  • District
If the country in which you live does not use any of these values, please ensure a complete address for the country in which you reside is included.
Question 17

Check the box to indicate whether your telephone number is from Canada or the US or any other country.

Indicate your telephone number including your area and country code, if applicable.

Question 18

Check the box to indicate whether your alternate telephone (cell, mobile, business) number is from Canada, the United States (US) or another country.

Indicate your alternate phone number including the area and country code, if applicable

Question 19

Indicate your e-mail address using this format (if applicable): name@provider.net

Note: By indicating your e-mail address, you are hereby authorizing transmission of correspondence including file and personal information to be sent to you via e-mail to the address provided.

Ensure your e-mail address will be valid for the entire processing period.

Question 20

Indicate the date you originally entered Canada in the following format: YYYY-MM-DD (Year-Month-Day)

Question 21

Indicate the date permanent residence or temporary residence was granted to you in the following format: YYYY-MM-DD (Year-Month-Day)

Part B – information to be amended

Question 1

Check the appropriate box to indicate what type of document needs a correction.

Note: If you are requesting an amendment to a temporary resident document, the document must still be valid (not expired). If you have more than one valid temporary resident document and you are requesting a correction, please indicate the document number or if unknown, the document issue date and document expiry date of the requested document.

Question 2

Indicate your surname(s) (family name) as it should appear on your immigration document. If you are not asking for this information to be changed, leave this section blank.

Question 3

Indicate your given name(s) as it should appear on your immigration document. If you are not asking for this information to be changed, leave this section blank.

Question 4

Indicate your date of birth as it should appear on your immigration document in the following format: YYYY-MM-DD (Year-Month-Day).

If you are not asking for this information to be changed, leave this section blank.

Question 5

Indicate your place of birth (city, state/province) as it should appear on your immigration document.

If you are not asking for this information to be changed, leave this section blank.

Question 6

Indicate your country of birth as it should appear on your immigration document.

If you are not asking for this information to be changed, leave this section blank.

Question 7

Indicate which country or countries you are a citizen of as it should appear on your immigration document.

If you are not asking for this information to be changed, leave this section blank.

Question 8

Indicate your gender (F-Female, M-Male or X-Another gender) as it should appear on your immigration document.

If you are not asking for this information to be changed, leave this section blank.

Question 9

Indicate your marital status as it should appear on your immigration document. Your record will only be amended if your marriage status was recorded incorrectly at the time of entry to Canada and you can provide proof. If your marital status has changed after you entered Canada, it will not be amended.

If you are not asking for this information to be changed, leave this section blank.

Question 10

Indicate the date of original entry to Canada as it should appear on your immigration document in the following format: YYYY-MM-DD (Year-Month-Day).

If you are not asking for this information to be changed, leave this section blank.

Question 11

Indicate the date permanent residence was granted (if you are a permanent resident), as it should appear on your immigration document. If you are a temporary resident, indicate the date that should appear on your document in the following format: YYYY-MM-DD (Year-Month-Day).

If you are not asking for this information to be changed, leave this section blank.

Question 12

Indicate the change to be made if it is not described in questions 1 to 11 above.

If you are not asking for this information to be changed, leave this section blank.

Part C

Important information:

Read all of the statements in all sections carefully and:

  • Write your name in the space provided, and
  • Sign and date in the space provided.

By signing, you certify that you fully understand the questions asked, and that the information you have provided is complete, truthful, and correct. If you do not sign and date the application, it will be returned to you.

Question 1

Check the appropriate box to indicate if you, since your admission to Canada as a permanent resident, have been convicted of a crime or offence in Canada or elsewhere. If you check “yes”, attach any copies of your pertinent court documents.

If you are a temporary resident, leave this section blank.

Question 2
Provide an explanation of the reasons why you are requesting the amendment(s). You may attach a separate piece of paper if more space is required. Outline the error that was made, what information was provided in your application, and any appropriate details as to why a change is required.

Use of a Representative (IMM 5476)

Who may use this form?

Complete this form only if you:

  • are appointing a representative;
  • have to update contact information for your previously appointed representative; or
  • are cancelling a representative’s appointment.

If you have dependent children aged 18 years or older, they are required to complete their own copy of this form if a representative is also conducting business on their behalf.

Who is a representative?

A representative is someone who provides advice, consultation, or guidance to you at any stage of the application process, or in a proceeding and, if you appoint them as your representative by filling out this form, has your permission to conduct business on your behalf with Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA).

You are not obliged to hire a representative. We treat everyone equally, whether they use the service of a representative or not.

When you appoint a representative:

  • you also authorize IRCC and CBSA to share information from your case file with this person in place of you. Please note the representative will receive all correspondence from IRCC or the CBSA, not the applicant;
  • your application will not be given special attention nor can you expect faster processing or a more favourable outcome;
  • the representative is authorized to represent you only on citizenship or immigration matters related to the application you submit with this form; and
  • you can appoint only one (1) representative for each application you submit.

Important information: You must notify IRCC if your representative’s contact information changes, or if you change your representative, or cancel the appointment of your representative. For more information on updating IRCC with your representative’s information, please see below section - Notify IRCC about any changes.

There are two (2) types of representatives.

Uncompensated Representatives:

Uncompensated representatives do not charge fees or receive any other form of consideration or compensation for providing advice or services to represent you before IRCC or the CBSA.

Uncompensated representatives include:

  • Friends, family members or other third parties who do not, and will not, charge a fee or receive any other consideration for their advice and services;
  • consultants, lawyers and Quebec notaries, and students-at-law under their supervision, who do not, and will not, charge a fee or receive any other consideration to represent you.

Note: You do not have to pay someone for them to be your representative. IRCC will conduct business with an uncompensated representative if an applicant appoints them on their behalf.

Compensated representatives:

Compensated representatives charge a fee or receive some other form of consideration in exchange for the representation that they provide.

It is important to know that anyone who represents or advises you for payment - or offers to do so - in connection with IRCC proceedings or applications is breaking the law unless they are an authorized representative or they have a specific agreement or arrangement with the Government of Canada that allows them to represent or advise you. This applies to advice or consultation which happens before or after a citizenship or an immigration application is made or a proceeding begins.

IRCC will only conduct business with compensated representatives who are in good standing with their designated regulatory body. For more information see - Find out if your representative is authorized.

Note: If a representative is being paid or compensated by someone other than you, the representative is still considered to be a compensated representative.

Authorized representatives are:

  • consultants who are members in good standing of the College of Immigration and Citizenship Consultants (CICC);
  • lawyers and paralegals who are members in good standing of a Canadian provincial or territorial law society and students-at-law under their supervision;
  • notaries who are members in good standing of the Chambre des notaires du Québec and students-at-law under their supervision.

If you appoint a compensated representative who is not a member in good standing of one of these designated bodies, your application will be returned. Learn about using a representative.

General Application Information

Appoint a representative
  • Check box to indicate if you are appointing a representative to represent you with your application process. Complete sections A, B and D.
Cancel a representative
  • Check box to indicate if you are canceling a representative. Complete sections A, C and D; and
  • Check both boxes and complete all sections if you are cancelling a representative and appointing a new one at the same time.

Section A – Applicant Information

Question 1

Write your last name (surname or family name) and given name(s).

Question 2

Write your date of birth.

Question 3
If you have already submitted your application, write:
  • the name of the office where the application was submitted; and
  • the type of application you have submitted.
Question 4

Write your IRCC’s Identification (ID) or Unique Client Identifier (UCI) number (if known). If you have not dealt with IRCC since 1973, you will not have a UCI or a Client ID.

Section B – Appointment of Representative

Question 5

Write your representative’s full name.

If your representative is a member of the College of Immigration and Citizenship Consultants (CICC), a law society or the Chambre des notaires du Québec, print their name as it appears on the organization’s membership list.

Question 6

Check one box to indicate if your representative is uncompensated or compensated.

If your representative is compensated, write the membership ID number of:
Question 7

Write your representative’s contact information.

If you are appointing a student-at-law to represent you, include their supervising lawyer’s information including their membership ID.

Note: By indicating your representative’s e-mail address, you are hereby authorizing IRCC to transmit your file and personal information to this specific e-mail address.

Question 8

To accept responsibility for conducting business on your behalf, your representative must:

  • sign the declaration; and
  • date the declaration.

Section C – Cancel the Appointment of a Representative

Question 9

Fill in this section if you wish to cancel the appointment of a representative. Write the representative’s full name.

Complete all sections of the form if you wish to both cancel a representative and appoint a new one.

Section D – Your Declaration

Question 10

By signing, you authorize IRCC to complete your request for yourself and your dependent children under 18 years of age.

For sponsorship application, your spouse or common-law partner does not have to complete a separate request. If your spouse or common-law partner is included in this request, they must sign in the box provided.

Release of information to other individuals

To authorize IRCC to release information from your case file to someone other than a representative, you will need to complete the form Authority to Release Personal Information to a Designated Individual [IMM 5475] (PDF, 593.57 KB).

The person you designate under that form (IMM 5475) will be able to obtain information on your case file, such as the status of your application. However, they will not be able to conduct business on your behalf with IRCC.

Where to submit the IMM 5475 and IMM 5476 forms

Paper applications

If you have not yet submitted your immigration or citizenship application:

Send this form along with your application to the office listed in the guide of your application.

If you have already submitted your immigration or citizenship application:

You may use this Web form to upload IMM 5475 or IMM 5476.

or;

If you know which IRCC office is processing your immigration or citizenship application, send the completed form to the office mailing address. Consult IRCC office mailing addresses.

Online applications

If you have not yet submitted your immigration or citizenship application:

Upload this form along with your online application

If you have already submitted your immigration or citizenship application:

You may use this Web form to upload IMM 5475 or IMM 5476.

Notify IRCC about any changes

You must let IRCC know if any information changes regarding the person you authorized to represent you on your application.


Step 3. Mail the application

Follow the instructions below to submit your application:

  • Print your name and address at the top left-hand side of the envelope,
  • Affix sufficient postage (top right of the envelope).
Affix sufficient postage (top right of the envelope)
Sender (top left of the envelope)
(Your Name)
(Your Address)
(Your Postal Code)

Request to Amend Valid Temporary Resident Documents or Information Contained in the
Confirmation of Permanent Residence

Operations Support Centre (OSC)
P.O. Box 8784 STN T CSC
Ottawa, Ontario K1G 5J3

If sent by private courier or registered mail:

Request to Amend Valid Temporary Resident Documents or Information Contained in the
Confirmation of Permanent Residence

Operations Support Centre (OSC)
365 Laurier Avenue West,
Ottawa, Ontario K1A 1L1


Note: If you require proof of delivery, send your application form and supporting documents by Express Post, Priority Post or registered mail.

Urgent applications

If your application is urgent and meets the criteria for urgent processing, mail your completed application by registered mail to the address shown above and write “Urgent” on the envelope.


What happens next?

Once your application has been received, it will be processed and you will be advised whether your request has been approved or refused. Processing times can change. You can obtain current processing times on our website.


Approved requests

If your request for an amendment to a valid temporary resident document is approved, you will receive a new temporary resident document (IMM 1442) reflecting the amendment(s).

If your request for an amendment to your record of landing or confirmation of permanent residence is approved, you will receive a verification of status document that will show the amendment that was recorded in the system. Please present the VoS document with your original record of landing (IMM 1000) or confirmation of permanent residence when you are asked to present your entry documents.


Refused request

If your request is refused, you will receive a letter with the reason(s) for the decision. The letter will also confirm that a note was made on your immigration file indicating that you made a request for a correction. The original documents that you submitted will be returned to you.

If you wish to request a change to your personal information for reasons other than errors made by Canadian immigration officials, refer to IRCC’s identity management procedures.

If you move

Ensure that your address (including your email address) will be valid for the entire processing period. Documents lost in the mail are not our responsibility. If your documents are lost in the mail you will be required to re-apply with new documents.

If you move or your address changes before your application has been processed, you must advise us by changing your address online.


Need help?

If you need help, you can find answers to your questions by visiting the Help Centre.

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