Guide 5291 - Humanitarian and Compassionate Considerations

Table of Contents



Overview

Application package

This application package consists of:

  • an instruction guide and
  • the required forms

The instruction guide is a tool that provides:

  • the information you must know about this application before sending it to Citizenship and Immigration Canada (CIC) and
  • assistance with how to fill out the forms and the required supporting documents

Read the instruction guide thoroughly and then fill out each of the applicable forms.

The forms are specifically designed with questions that will assist the processing of your application.


Symbols used in this guide

This guide uses the following symbols to indicate information of particular importance.

Required step
What you must do to have your application processed.
Important information
Important information that you need to be aware of in order to avoid delays or other problems.
Get more information
Where to get more information.
Note:
Tips that will assist you with this application.

The application process

The instructions provided in this guide follow the basic steps you will need to know to complete your application.

  1. Gather documents
  2. Complete the application
  3. Pay the fees
  4. Mail the application

Before you apply

Who may use this application?

You may use this application to apply for permanent residence from within Canada on humanitarian and compassionate grounds (H&C) if you:

  • are a foreign national currently living in Canada; and
  • need an exemption from one or more requirements of the Immigration and Refugee Protection Act (IRPA) or Regulations in order to apply for permanent residence within Canada; and
  • believe you would experience unusual and undeserved or disproportionate hardship if you are not granted the exemption you need; and
  • are not eligible to apply for permanent residence from within Canada in any of these classes:
    • Spouse or Common-Law Partner,
    • Live-in Caregiver,
    • Protected Person and Convention Refugees,
    • Temporary Resident Permit Holder.

My spouse or common-law partner is a Canadian citizen or permanent resident

If your spouse or common-law partner is a Canadian citizen or permanent resident, your spouse or common-law partner can sponsor you.

You should apply using the application Applying for Permanent Residence from Within Canada - Spouse or Common-law Partner Class (IMM 5289). Visit our website or contact our Call Centre listed on the Contact Information section for more information.

If your spouse or common-law partner cannot sponsor you, you may continue using this application.

Note: You are not required to have legal immigration status to apply for permanent residence in the Spouse or Common-Law Partner in Canada Class.


Who may not use this application?

You may not apply for H&C consideration if you:

  • are a Canadian citizen,
  • a permanent resident,
  • have submitted an H&C application for which a decision has not been made
  • have an outstanding refugee claim,
  • became a designated foreign national within the last 5 years.

Designated Foreign National

The Minister of Public Safety advises individuals when they become a designated foreign national.

If you are a designated foreign national, you may not apply for H&C for at least 5 years after the day of your designation, or if you are a designated foreign national and made a:

  • refugee claim at the Refugee Protection Division, Immigration and Refugee Board (IRB),
  • appeal to your rejected refugee claim (at the IRB’s Refugee Appeal Division), or
  • application for a Pre-removal Risk Assessment,

you may not apply for at least 5 years after the date of the decision on that application or appeal.

In addition you may not apply for H&C consideration if you:

  • had a refugee claim that was rejected (including claims that were abandoned) within the last 12 months by either the Refugee Protection Division or the Refugee Appeal Division of the IRB, or
  • withdrew a refugee claim within the last 12 months, unless the claim was withdrawn before your hearing at the IRB.
Note: This is known as the “12-month bar” There are exceptions to the 12-month bar. You may be excepted if:
  • you provide sufficient credible and objective evidence that there are children under 18 years of age who would be directly and adversely affected if you were removed from Canada; or
  • you provide sufficient credible and objective evidence that you or a failed refugee claimant included in your application, if returned to home country, would be subject to a risk to life caused by the inability of your country(ies) of nationality, or former habitual residence if you don’t have a nationality, to provide adequate health or medical care.

Are you seeking protection?

If you are seeking protection for any of these reasons:

  • persecution for reasons of race, religion, nationality, political opinion or membership in a particular social group,
  • danger of torture,
  • risk to life or cruel and unusual treatment or punishment,

you can visit our website to learn more about the in-Canada refugee process.


Are you under removal order?

If you are under a removal order and decide to submit an application for permanent residence based on H&C, it will not delay your removal from Canada. You must leave on the specified removal date. We will continue to process your application and we will notify you of the decision in writing.


Concurrent applications for H&C and renewal of temporary resident status

If you are applying to renew your temporary resident status in Canada (student, visitor, worker, etc.) at the same time as your application for H&C, do not include your temporary resident renewal application in the same envelope. You must pay for this application separately and it must be mailed to the Case Processing Centre in Vegreville. The Backlog Reduction Office in Vancouver (BRO-V) only processes H&C applications. 


Humanitarian and compassionate grounds

Normally, foreign nationals who wish to immigrate to Canada must apply for and obtain a permanent resident visa from abroad. Foreign nationals do not have the right to apply for permanent residence from within Canada if they do not meet the requirements of an in-Canada immigration class, or if they are otherwise inadmissible.

However, section A25(1) of the Immigration and Refugee Protection Act (IRPA) allows foreign nationals who are inadmissible or who are ineligible to apply in an immigration class, to apply for permanent residence, or for an exemption from a requirement of the Act, based on humanitarian and compassionate (H&C) considerations.

Note: A person is only allowed to have one H&C application under consideration at any time.



Important information

Exemptions

Applying for H&C consideration is an exceptional measure – it is not simply another means of applying for permanent resident status in Canada.

In order to be considered for an exemption from the usual requirements of IRPA, you must:

  • clearly indicate in your application the specific exemption(s) you are requesting.
  • provide all details related to your request including the reasons why you believe an exemption(s) should be granted on H&C grounds.
  • demonstrate that there are sufficient and compelling reasons for you to be granted an exemption allowing you to apply for permanent residence from within Canada.

Note: The cost and inconvenience of returning to your home country to apply for permanent residence are not, in the absence of other compelling factors, sufficient factors for H&C considerations.



Important information

Your responsibility

You are responsible for making sure that all circumstances and factors that you wish to have considered are provided in your application. This must include any hardship you believe you will suffer if you are not granted the exemption(s) you are requesting, including why the hardship would be unusual, undeserved or disproportionate. For example, if you are claiming hardship arising from circumstances in your country of origin, your supporting documents should include:

  • the hardship you anticipate,
  • whether the hardship would be faced in all areas of the country of origin or country of habitual residence,
  • whether you ever sought assistance from the authorities, including police or non-governmental organizations, to change or improve your situation in your country, and
  • if you have not sought assistance from within your country, you must provide reasons why you have not done so.

If you are subject to a one year bar on applications for permanent residence (see above “Who may not use this application”), and you are requesting an exception to the bar, you must provide information to support that request. It is also your responsibility to ensure that the information you provide is correct and up-to-date. This means that if your personal situation changes after you have submitted your application, you must notify us immediately in writing. A change in your personal situation can refer to any of the following: marital status, birth of a child, criminal convictions, change of employer, etc.


Are you inadmissible?

Reasons for inadmissibility include but are not limited to:

  • criminality,
  • health grounds,
  • financial reasons,
  • misrepresentation.

If you or a family member is inadmissible to Canada, it is strongly suggested that you resolve your inadmissibility if possible before applying for permanent residence. For example, if you are inadmissible due to a criminal conviction, you may be eligible to apply for rehabilitation or a record suspension (formerly a pardon).

Information on applying for criminal rehabilitation can be found on the CIC website at: http://www.cic.gc.ca

Note: If you are unable to resolve your inadmissibility, you may request an exemption on humanitarian and compassionate grounds to overcome the inadmissibility; however such exemptions are given only in exceptional circumstances.


Factors that may be considered

Examples of the factors that may be considered include, but are not limited to:

  • establishment in Canada
  • an inability to leave Canada that has led to establishment
  • ties to Canada
  • best interests of any children affected by your application (see following section for more information)
  • health considerations
  • family violence considerations
  • consequences of your separation from relative
  • factors in your country of origin (not related to seeking protection)
  • any other relevant factors you wish to have considered that are not related to seeking protection.

Best interests of the child

The best interests of any children directly affected by the decision made on your application will be taken into consideration in the assessment of your application.

Factors related to the best interests of the child may include but are not limited to the:

  • age of the child,
  • child’s establishment in Canada,
  • conditions in the country of origin that could impact the child,
  • medical needs of the child,
  • child’s education, or
  • child’s gender.

The best interests of a child do not outweigh all other factors in a case. The best interests of the child are only one of many important factors that will be considered by the decision maker.

Note: You must provide specific information and supporting documents to demonstrate how the child or children inside or outside of Canada would be affected.


Sponsorship/ undertaking assistance

CIC no longer assesses sponsorship undertakings in support of an in-Canada H&C application. Sponsorships already submitted will continue to be considered as a factor in the assessment of an H&C application similar to letters submitted by family members confirming their ability to support you. The level of importance given to the sponsorship/letters confirming ability to support in the overall H&C application remains at the discretion of the decision maker.


Do you live in Quebec?

The provincial immigration authority, called the Ministère de l’Immigration, de la Diversité et de l’Inclusion (MIDI), must also approve your application.

You do not need to fill out extra forms; we will refer your application to the MIDI on your behalf.

If the MIDI refuses your application we will continue to process your application for permanent residence, provided you no longer live in the province of Québec.


Do family members need to apply separately?

You may include your family member(s), residing in Canada, in your application for permanent residence.

Family members residing abroad cannot be included for concurrent processing. However, in your application, you must list all your family members residing inside Canada or abroad. Your spouse or common-law partner and children must meet all the requirements to become permanent residents of Canada.

Note: For the definition of a family member, see the table below.


Family members

Your family members include your spouse or common-law partner, your dependent children and any children that are their dependent children.

Spouse
Refers to either of the two persons (opposite or same sex) in a marriage legally recognized in the country in which it took place, as well as in Canada.
Common-law partner
Refers to a person who is living in a conjugal relationship with another person (opposite or same sex), and has done so continuously for a period of at least one year. A conjugal relationship exists when there is a significant degree of commitment between two people.

This can be shown with evidence that the couple share the same home, support each other financially and emotionally, have children together, or present themselves in public as a couple.

Common-law partners who have been in a conjugal relationship for at least one year but are unable to live together or appear in public together because of legal restrictions in their home country or who have been separated for reasons beyond their control (for example, civil war or armed conflict) may still qualify and should be included on the application.

Dependent children
Refers to the children of the applicant or those of the spouse or common-law partner.

They must be:

  • under the age of 19 and not have a spouse or common-law partner, or
  • 19 years of age or older and unable to be financially self-sufficient since before the age of 19 due to a physical or mental condition.
Dependent child of a dependent child
Refers to children of dependent children of the applicant or those of the spouse or common-law partner.

Can I apply for a loan?

You may apply for a loan to cover the cost of the Right of Permanent Residence Fee. Loans are not available to cover processing fees. To qualify, you must show that the loan is necessary and that you have the ability to repay it. If you have been in Canada for three years or longer, you must also show that you were unable to get a loan from a bank or other lending institution.

The Right of Permanent Residence Fee loan application is available on our website. You may also refer to the section on How to Contact CIC.


Step 1. Gather documents

What documents are required?

Use the Document Checklist (IMM 5280) which you can find in this package to assist you in gathering the necessary documentation.

If any of the required documents are missing, or photocopies are not clear, your application will be returned to you.

Important information. You must provide evidence that will support any statement you make on your application. Include any additional supporting document(s) explaining your hardship, best interests of a child, or any other factor you may want considered.



Note

Reminder

It is your responsibility to ensure that the information in your application is correct and up-to-date. If your circumstances change, you must inform CIC. Decisions made on your application will be based on the information we have at the time your application is reviewed. Updated information should be sent to the Backlog Reduction Office in Vancouver (BRO-V) by fax at 604-666-1116, by email to: CIC-Vancouver-BRO-BRA@cic.gc.ca or by mail at:

CIC-Backlog office
1148 Hornby Street
Vancouver, BC
V6Z 2C3

Note: The BRO-V will not provide an acknowledgement of receipt letter.


Translation of documents

Any document that is not in English or French must be accompanied by:

  • the English or French translation; and
  • an affidavit from the person who completed the translation; and
  • a certified copy of the original document.

Note: An affidavit is a document on which the translator has sworn, in the presence of a commissioner authorized to administer oaths in the country in which the translator is living, that the contents of their translation are a true translation and representation of the contents of the original document. Translators who are certified members in good standing of one of the provincial or territorial organizations of translators and interpreters of Canada do not need to supply an affidavit.

Important information. Translations by family members are not acceptable.


Certified true copies

To have a photocopy of a document certified, an authorized person must compare the original document to the photocopy and must print the following on the photocopy:

  • “I certify that this is a true copy of the original document”,
  • the name of the original document,
  • the date of the certification,
  • his or her name,
  • his or her official position or title, and
  • his or her signature.

Who can certify copies?

Persons authorized to certify copies include the following:

In Canada:

  • a commissioner of oaths (authority to certify varies by province and territory)
  • a notary public
  • a justice of the peace

Outside Canada:

  • a judge
  • a magistrate
  • a notary public
  • an officer of a court of justice
  • a commissioner authorized to administer oaths in the country in which the person is living

Family members may not certify copies of your documents.


Police certificates

You and your family members who are 18 years of age and older and are not permanent residents or Canadian citizens must provide:

  • valid police certificate, or
  • police clearance, or
  • record of no information.

These documents are to be provided for each country other than Canada, in which you have lived for six (6) consecutive months or longer since reaching the age of 18.

Note: If you or your family members were under 18 years of age (16 years of age in certain jurisdictions) for the entire time you lived in a particular country, you do not need to provide a police certificate for that country.

The certificate must have been issued no more than three (3) months prior to submitting your application. If the original certificate is not in English or French, then you will need to submit both the certificate and the original copy of the translation prepared by an accredited translator.

We will also do our own background checks to determine if there are grounds under which you and your dependants may be inadmissible to Canada.

Please consult our website for specific and up-to-date information on how to obtain police certificates from any country.

How to obtain police certificates

Step 1. Apply for certificates

It is your responsibility to contact the relevant authorities.

Certificates are usually issued by the police of the country concerned, but in some countries you will have to apply to municipal, provincial, federal or other government authorities. The country's embassy or consulate in Canada may be able to give additional information.

When applying for police certificates, you should include for each person:

Step 2. Submit the certificates

Include the police certificates with your application.

  • If the police authorities notify you that they will submit the certificates directly to us, include this notice with your application.
  • All police certificates must be originals; photocopies are not acceptable.
  • If your certificates are in a language other than English or French, attach an original translation prepared by an accredited translator.
What if I cannot get the police certificates?

If you cannot get police certificates from any of the countries where you have lived, you must provide a written explanation with your application and an original letter from the police authority confirming that they will not issue a certificate.


Medical requirements

You and your family members must pass a medical exam in order to become a permanent resident of Canada. You or your family members must not have a condition that:

  • is a danger to public health or safety, or
  • would cause excessive demand on health or social services in Canada.

Examples of “excessive demand” include ongoing hospitalization or institutional care for a physical or mental illness.

Important information. You must inform us immediately of any change in your marital status or your family composition (e.g. marriage, common-law relationship, separation, divorce, birth of a child, adoption of a child, death, etc). Any family member who has not been examined before you become a permanent resident can never be sponsored by you in the future.

Instructions

Information on medical instructions will be provided to you by the CIC office. When you receive your assessment notice you will also receive medical forms for yourself (and any dependants, if applicable) and instructions on how to access a list of doctors in your area who are authorized to conduct immigration medical examinations (see below). You are not required to have a medical examination before you submit your application forms.

Exam validity

Medical results are valid for twelve months from the date of the exam. If your application is not finalized during this time, you may be required to do another medical exam.

Authorized doctors

The medical examination must be performed by a doctor from the CIC list of Panel Physicians. You cannot choose your family doctor if his or her name is not on this list. See the list of Panel Physicians to find a doctor in your area.

Note that the doctor is only responsible for conducting the medical exam and cannot give you any advice on the immigration process.


Step 2. Complete the Application

Application forms to be completed

The following are the forms that must be completed and submitted for all applicants:

Note. It is a serious offence to give false or misleading information on these forms. The information you provide on your application may be subject to verification.



Important information

Be complete and accurate

Complete all sections. If a section does not apply to you, write “Not Applicable” or “NA”. If your application is incomplete it may be returned to you and this will delay the processing of your application.

If you need more space for any section, print out an additional page containing the appropriate section, complete it and submit it along with your application.


Generic Application Form for Canada (IMM 0008)

Who must fill out this application form?

This form must be completed by:

  • You, the principal applicant.


Note

Completing the form

You must answer all questions on this application form unless indicated otherwise.

Download and fill out the application form on a computer.

You also have the option of saving your form and completing it later.

Note: Completing the form electronically is easier and reduces the risk of errors that can slow down the application process.

In order to help you fill out the application form, read and follow the steps below.


Application Details

Question 1

From the list, select the Program under which you are applying:

  • Family
  • Economic
  • Refugee
  • Other
Question 2

From the list, select the Category under which you are applying:

  • If you chose “Family” in question 1, select one of the following:
    • Spouse
    • Common-law partner
    • Conjugal partner
    • Dependent child/adopted child
    • Child to be adopted in Canada
    • Parents/grandparents
    • Orphaned sibling/nephew/niece/grandchild
    • Other relative
  • If you chose “ Economic” in question 1, select one of the following:
    • Skilled worker
    • Skilled trades
    • Investor
    • Entrepreneur
    • Self-employed
    • Provincial nominee
    • Canadian experience class
    • Quebec selected skilled worker
    • Quebec selected entrepreneur
    • Quebec selected self employed
    • Quebec selected investor
    • Live-in Caregiver Program (LCP)
    • Startup Business
  • If you chose “Refugee” in question 1, select one of the following:
    • In Canada – Refugee Claim
    • In Canada – Protected Person (for Convention Refugees or other protected persons applying for permanent residence from within Canada)
    • Outside Canada – Refugee (for Convention Refugees or other protected persons applying for permanent residence from outside Canada)
  • If you chose “Other” in question 1, select one of the following:
    • In Canada – Humanitarian & Compassionate Considerations
    • Permit Holder Class
Question 3

Indicate the total number of family members included in your application. This includes yourself and any family members, regardless of whether they intend to accompany you to Canada or not.

For refugee claimants in Canada only: Indicate the total number of family members included in your application for refugee protection who are with you in Canada.

Question 4

Immigration Office requested for the processing of your application

Indicate the name of the Immigration Office which serves:

  • your country of nationality, or
  • the country in which you are residing, provided that you have been lawfully admitted to that country for at least one (1) year.

Note: Do not select the Centralized Intake Office (CIO) as the immigration office requested to process your application. Although you may be required to submit your application to the CIO, you must indicate the name of an appropriate visa office using the criteria above.

Note: If you are applying from within Canada or being sponsored from within Canada, this question does not apply to you. Go to Question 5.

Question 5

Language preference

From the list, select your preferred language for:

  1. correspondence
  2. interview (if you select English or French, an interpreter will not be required), and
     
    Note: If your native language does not appear in this list, select “other”.
  3. interpreter requested (necessary if English or French is not selected for the interview).
Question 6

Where do you intend to live in Canada?

From the list select the:

  1. Province/Territory
  2. City/Town
Question 7

If you intend to live in the Province of Quebec and are not a refugee claimant or member of the protected persons or live-in caregivers classes, have you received your Certificat de Sélection du Québec (CSQ)?

  1. Check the corresponding box
  2. If you checked “Yes”, please indicate the CSQ number
  3. If you checked “No”, indicate the date when you applied for your CSQ (if you have not yet applied, please do so before applying for permanent residence)

Note: If you are applying for refugee protection, check “no” for Question 7a and leave 7c blank.


Principal Applicant's Personal Details

The following questions must be answered by the Principal Applicant.

Question 1

Indicate your full family name (surname or last name) as it appears on your passport, travel or identity document.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, indicate your family name(s).

Indicate all of your given name(s) (first, second or more) as they appear on your passport, travel or identity document. Do not use initials.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, indicate “Child” or leave the given name field blank.

Question 2

Nickname/Alias

Check the box to indicate if you have ever used any other name than those indicated in question one. This could be your birth name, maiden name, married name, nickname, etc. If “Yes”, provide your nickname/alias by indicating it in the family name and given name(s) fields.

Question 3

Indicate your Unique Client Identifier number (UCI) or Client Identification number (Client ID), if known (8-digit number). Otherwise, leave it blank. If this is your first application with CIC you will not have a UCI or a Client ID.

Question 4

From the list, select your sex (male, female or unknown).

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, select “Unknown”.

Question 5

Indicate your height in either centimetres or feet and inches.

Question 6

From the list, select your eye color.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, select “Other”.

Question 7

Indicate your complete date of birth.

Note: If you do not know your complete date of birth, please use a “*” (star sign/asterisk) to fill in the spaces for the unknown year, month or day.

Question 8

Indicate your place of birth, including the city or town,

From the list, select your country of birth.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, indicate “Unknown” for the city or town and select the country where you intend to adopt a child.

Question 9

Citizenship(s)

  1. From the list, select your country of citizenship.
  2. If you are a citizen of more than one country, select your other country of citizenship.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, select the country where you intend to adopt a child.

Question 10

Current country of residence

From the list, select the appropriate information to indicate:

  • The name of your current country of residence. Your country of residence is the country in which you are residing, provided that you have been lawfully admitted to that country.

For refugee claimants in Canada only: select Canada whether you have been lawfully admitted or not.

  • Your immigration status in that country (indicate one of the following):
    • Citizen
    • Permanent resident
    • Visitor
    • Worker
    • Student
    • Other
    • Protected Person
    • Refugee Claimant
    • Foreign National
  • Other: This section must be completed if you selected "Other" as a status.
  • The dates (From – To) you have been living in your current country of residence.

For out-of-status applicants:

  • Under “Status” select “Other”;
  • Under “Other” type in “Out of status, requires restoration”;
  • Leave the “From” and “To” boxes blank.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, select the country where you intend to adopt a child and “Citizen” as the immigration status in that country.

Question 11

Enter the date of your last entry to Canada, if applicable.

Indicate the place you last entered Canada (example: Toronto airport, Lacolle border crossing, seaport Yarmouth, etc.).

Question 12

Previous countries of residence

Check the box to indicate whether you have lived in any country other than your country of citizenship or your current country of residence for more than six (6) months in the past five (5) years.

If you checked "Yes", from the list select the appropriate information to indicate the following:

  • The name of the country you lived in
  • Your immigration status for the time you were in that country: Citizen
    • Permanent resident
    • Visitor
    • Worker
    • Student
    • Other
    • Protected Person
    • Refugee Claimant
    • Foreign National
  • Other: This section must be completed if you selected "Other" as a status
  • The dates (From – To) you were living in that country.
Question 13
  1. From the list, choose your current marital status:

    Annulled Marriage:

    This is a marriage that is legally declared as not valid. An annulment can also be a declaration by the Catholic Church that the marriage union did not have a binding force.

    Common-
    Law:

    This means that you have lived continuously with your partner in a marital-type relationship for a minimum of one (1) year.

    Divorced:

    This means that you are officially separated and have legally ended your marriage.

    Legally Separated:

    This means that you are married, but no longer living with your spouse.

    Married:

    This means that you and your spouse have had a ceremony that legally binds you to each other. Your marriage must be legally recognized in the country where it was performed and in Canada.

    Single:

    This means that you have never been married and are not in a common-law relationship.

    Widowed:

    This means that your spouse has died and that you have not re-married or entered into a common-law relationship.

  2. Enter the date (year, month and day) you were married or you entered into your current common-law relationship.

  3. Indicate the family name(s) and given name(s) of your current spouse or common-law partner.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, select “Single”.

Question 14

Check the box to indicate whether you have previously been married or in a common-law relationship. If you checked "Yes", provide the following details for your previous spouse/common-law partner:

  • Family name(s)
  • Given name(s)
  • Type of relationship:
    • Common-law or
    • Married
  • Dates (From – To) for which you were in the relationship with your previous spouse/common-law partner
  • Date of birth.

Contact Information

Question 1

Indicate your current mailing address (where information should be mailed) by typing the following information:

  • Post Office Box (P.O. Box) number, if applicable. If you do not indicate post office box, the Street number must be provided
  • Apartment (Apt.) or Unit, if applicable
  • Street number (No.), if applicable. It is the number on your house or apartment building. This must be provided if you did not type in a P.O. Box
  • Street name, if applicable
  • City or Town
  • From the list, select the Country of your current mailing address
  • Province or State
  • Postal code/zip code
  • District, if applicable

Note: All correspondence will go to this address unless you indicate your e-mail address.

If you wish to have a representative who can conduct business on your behalf, you must provide their address in this section and on the Use of a Representative (IMM 5476) form.

For more information read the Use of a Representative section in this guide.

Question 2

Check the box to indicate whether your residential address (where you live) is the same as your mailing address. If "No", indicate the following information:

  • Apartment (Apt.) or Unit, if applicable
  • Street Number (No.). It is the number on your house or apartment building.
  • Street Name
  • City or Town
  • Country
  • Province or State
  • Postal Code/zip code
  • District, if applicable
Question 3

Check the appropriate box to indicate if the telephone number is from Canada/the United States (US) or Other (any other country).

From the list, select the type of telephone:

  • Residence (home)
  • Cellular (cell/mobile)
  • Business (work)

Indicate your telephone number including the country code, area/regional codes, etc.

If you have an extension number, indicate it after your phone number under "Ext."

Question 4

Check the appropriate box to indicate if your alternate telephone number is from Canada/the United States or Other (any other country).

From the list, select the type of telephone:

  • Residence (home)
  • Cellular (cell/mobile)
  • Business (work)

Indicate your telephone number including the country code, area/regional codes, etc.

If you have an extension number, indicate it after your phone number under "Ext."

Question 5

Check the appropriate box to indicate if the facsimile (fax) number is from Canada or the United States or Other (any other country).

If applicable, indicate your facsimile (fax) number, including country code, area/regional codes, etc.

Question 6

If applicable, indicate your e-mail address using a format similar to the following: name@provider.net

Note: By indicating your e-mail address, you are hereby authorizing CIC to transmit your file and personal information to this specific e-mail.


Passport

Question 1

Check the appropriate box to indicate if you have a valid passport or travel document.

Question 2

If you checked "Yes", provide your passport or travel document number. Make sure there is no space between each number or letter.

Question 3

From the list, select the country that issued your passport or travel document.

Question 4

Enter the date your passport or travel document was issued.

Question 5

Enter the expiry date of your passport or travel document.


National Identity Document

Question 1

Check the appropriate box to indicate if you have a valid identity document.

Question 2

If you checked "Yes", provide your identity document number. Make sure there is no space between each number or letter.

Question 3

From the list, select the name of the country that issued your identity document.

Question 4

Enter the issue date of your identity document.

Question 5

Enter the expiry date of your identity document.


Education/Occupation Detail

Question 1

From the list, select your highest level of education.

Type of education

None
No education.
Secondary or less
High school diploma obtained after elementary school and before college, university, or other formal training.
Trade/ Apprenticeship certificate/Diploma
Diploma completed in a specific trade, such as carpentry or auto mechanics.
Non-university certificate/Diploma
Training in a profession that requires formal education but not at the university level (for example, dental technician or engineering technician).
Post-secondary - No degree
Post-secondary studies at a college or university but no degree earned.
Bachelor’s degree
Academic degree awarded by a college or university to those who completed an undergraduate curriculum; also called a baccalaureate. Examples include a Bachelor of Arts, Science or Education.
Post Graduate – No degree
Post Graduate studies at a college or university but no degree earned (Master or PhD).
Master’s degree
Academic degree awarded by a graduate school of a college or university. You must have completed a Bachelor’s degree before a Master’s degree can be earned.
Doctorate - PhD
Highest university degree, usually based on at least three (3) years of graduate studies and a thesis. Normally, you must have completed a Master’s degree before a PhD can be earned.
Question 2

Indicate the total number of years of formal education that you have completed, including elementary and secondary school.

Question 3

Indicate your current occupation.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, indicate “Unknown”.

Question 4

Indicate your intended occupation in Canada.

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, indicate “Unknown”.


Language Detail

Question 1
  1. From the list, select your first (native) language. This is the language that you learned at home during your childhood and which you still understand.

    Note: If your native language does not appear in this list, select “Other”.

  2. If your native language is not English or French, select from the list which one you would most likely use:

    • English
    • French
    • Neither

Note: This question is not used for selection purposes. One of Canada’s objectives with respect to immigration is to support and assist the development of minority language communities in Canada.

 

Note: If you are a parent of a child to be adopted in Canada who is not yet identified, select the native language of the country where you intend to adopt a child.

Question 2

From the list, select whether you are able to communicate in English and/or French:

  • English
  • French
  • Both
  • Neither

Dependant(s)

You, the principal applicant must answer each question on behalf of each of your dependant(s).

Note: Remember that all questions in this section are about your dependant.

You can add up to five (5) dependants in this form.

To add a new dependant to the application, click the “Add Dependant” button, located at the bottom of the page.

To remove a dependant from the application, click the “Remove Dependant” button.

If you have more than five (5) family members, you must complete the Additional Dependants/Declaration (IMM 0008DEP) (PDF, 471 KB) form for each additional family member in order to include everyone in your application.


Note

Important

You must list all family members in your application for permanent residence, whether they are accompanying you to Canada or not. You must also provide details on family members whose location is unknown (including those missing or presumed dead). If you don’t, you will not be able to sponsor family members at a later date if they are not listed on your application.


Dependant's Personal Details

Questions 1-9

Questions 1 to 9 are identical to the questions you answered for yourself. Refer to the previous instructions to help you answer the questions for your dependant(s).

Question 10
  1. From the list, select your dependant’s relationship to you, the principal applicant:
    • Adopted Child
    • Child
    • Common-law partner
    • Grandchild
    • Other
    • Spouse
    • Step-Child
    • Step-Grandchild
  2. Complete if you chose “Other”
Question 11
  1. Check the box to indicate whether or not, your dependant will accompany you to Canada.
  2. If you answered “No”, provide the reason why your dependant is non-accompanying.
Question 12

From the list, select the type of dependant:

Type 1
The dependent is under the age of 19 and single (not married and not in a common-law relationship).
Type 2
The dependent is 19 years of age or older, has been financially dependent on a parent since before the age of 19 due to a physical or mental condition.
 
The following types of children are for applicants who started an immigration process before August 1st, 2014.
Type A
The dependant is under the age of 22 and single (not married and not in a common-law relationship).
Type B
The dependant has been continuously enrolled in and in attendance as a full‑time student at a post-secondary institution accredited by the relevant government authority and has depended substantially on the financial support of a parent either:
  • since before the age of 22, or
  • since marrying or entering into a common-law relationship (if it happened before the age of 22).
Type C
The dependant is 22 years of age or older, has depended substantially on the financial support of a parent since before the age of 22, and is unable to provide for himself or herself because of a medical condition.
Question 13

Current country of residence

From the list, select the appropriate information to indicate:

  • The name of your dependant’s current country of residence. The country of residence is the country in which they are residing, provided they have been lawfully admitted to that country.

For refugee claimants in Canada only: select Canada whether your dependant has been lawfully admitted or not.

  • Your dependant’s immigration status in that country (indicate one of the following):
    • Citizen
    • Permanent resident
    • Visitor
    • Worker
    • Student
    • Other
    • Protected Person
    • Refugee Claimant
    • Foreign National
  • Other: This section must be completed if you selected "Other" as a status.
  • The dates (From – To) your dependant has been living in their current country of residence.

For out-of-status applicants:

  • Under “Status” select “Other”;
  • Under “Other” type in “Out of status, requires restoration”;
  • Leave the “From” and “To” boxes blank.
Question 14

Enter the date of your dependant’s last entry to Canada.

Indicate the place they last entered Canada (example: Toronto airport, Lacolle border crossing, seaport Yarmouth, etc.).

Question 15

Previous countries of residence

Check the box to indicate whether your dependant has lived in any country other than their country of citizenship or their current country of residence for more than six (6) months in the past five (5) years.

If you checked “Yes”, select the appropriate information from the list to indicate the following:

  • The name of the country your dependant lived in
  • Your dependant’s immigration status for the time they were in that country:
    • Citizen
    • Permanent resident
    • Visitor
    • Worker
    • Student
    • Other
    • Protected Person
    • Refugee Claimant
    • Foreign National
  • Other: This section must be completed if you selected “Other” as a status
  • The dates (From – To) your dependant was living in that country.
Question 16
  1. From the list, choose your dependant’s current marital status:

    • Annulled Marriage
    • Common-Law
    • Divorced
    • Legally Separated
    • Married
    • Single
    • Widowed
  2. Enter the date (year, month and day) your dependant was married or entered into their current common-law relationship.
  3. Indicate the family name(s) and given name(s) of your dependant’s current spouse or common-law partner.
Question 17

Check the box to indicate whether your dependant has previously been married or in a common-law relationship. If you checked "Yes", provide the following details for your dependant’s previous spouse/common-law partner:

  • Family name(s)
  • Given name(s)
  • Type of relationship:
    • Common-law or
    • Married
  • Dates (From – To) for which your dependant was in the relationship with their previous spouse/common-law partner.

Passport

Question 1

Check the appropriate box to indicate if your dependant has a valid passport or travel document.

Question 2

If you checked “Yes”, provide their passport or travel document number. Make sure there is no space between each number or letter.

Question 3

From the list, select the name of the country that issued their passport or travel document.

Question 4

Enter the issue date of their passport or travel document.

Question 5

Enter the expiry date of their passport or travel document.


National Identity Document

Question 1

Check the appropriate box to indicate if your dependant has a valid identity document.

Question 2

If you checked “Yes”, provide their identity document number. Make sure there is no space between each number or letter.

Question 3

From the list, select the name of the country that issued their identity document.

Question 4

Enter the issue date of their identity document.

Question 5

Enter the expiry date of their identity document.


Education/Occupation Detail

Question 1

From the list, select your dependant’s highest level of education.

For definitions, refer to the type of education table.

Question 2

Indicate the total number of years of formal education that they completed, including elementary and secondary school.

Question 3

Indicate their current occupation.

Question 4

Indicate their intended occupation in Canada.


Language Detail

Question 1
  1. From the list, select your dependant’s first (native) language. This is the language that they learned at home during their childhood and which they still understand.

    Note: If the native language does not appear in this list, select “Other”.

  2. If your dependant’s native language is not English or French, select from the list which one they would most likely use:
    • English
    • French
    • Neither

Note: This question is not used for selection purposes. One of Canada’s objectives with respect to immigration is to support and assist the development of minority language communities in Canada.

Question 2

From the list, select whether they are able to communicate in English and/or French:

  • English
  • French
  • Both
  • Neither
Question 3

Check Yes or No to indicate if you have taken a test from a designated testing agency to assess your proficiency in English or French.


Consent and Declaration of Applicant

Refer to the following table in order to complete your form properly.

  1. Once the application is completed, click on the "Validate" button located at the top or bottom of the form. This will generate a barcode* page or pages.

    *See image below:

    Barcode

    Note: This barcode page will not appear if you fill out your application by hand.

  2. Print all pages of your application form.

  3. Read all of the statements in all sections carefully and:


    Note
    1. Write your name in the space provided.
    2. Check the appropriate box to indicate if you agree that the information contained in this application related to your intended occupation, education and work experience may be shared with prospective employers in order to assist them in hiring workers.
    3. Sign and date in the spaces provided.

    By signing, you certify that you fully understand the questions asked, and that the information you have provided is complete, truthful, and correct. If you do not sign and date, the application will be returned to you.

  4. Place the barcode page(s) on the top of your application (forms and supporting documents) when you submit it.


Additional Dependants/Declaration Form (IMM 0008DEP)

Who must fill out this application form?

This form must be completed by:

  • You, the principal applicant, on behalf of each of your dependants not included in the Generic Application Form for Canada (IMM 0008).

The questions are the same that you answered for yourself and other dependants on the IMM 0008.

Follow the previous instructions to help you answer the questions.


Consent and Declaration of Applicant

Read all of the statements in all sections carefully and then:

  1. Write your dependant’s name in the space provided.
  2. Check the appropriate box to indicate if you agree that the information contained in this application related to your dependant’s intended occupation, education and work experience may be shared with prospective employers in order to assist them in hiring workers.
  3. Sign and date in the spaces provided.

By signing, you certify that your dependant fully understands the questions asked, and that the information you have provided is complete, truthful, and correct. If you do not sign and date, the application will be returned to you.

Note: If you are less than 18 years of age, your form must be signed by one of your parents or a legal guardian.


Schedule A – Background/Declaration (IMM 5669)

Who must fill out this application form?

This form must be completed by:

  • you, the principal applicant;
  • your spouse or common-law partner (whether accompanying you to Canada or not), and
  • your dependent children aged 18 years or older  (whether accompanying you to Canada or not).

For refugee claimants in Canada: Only family members included in your application for refugee protection who are with you in Canada must complete this form.

Question 1

Indicate your full family name (surname or last name) as it appears on your passport, travel or identity document.

Indicate all of your given name(s) (first, second or more) as they appear on your passport, travel or identity document. Do not use initials.

Question 2

Indicate your name in your native language or script (if applicable).

For example: Arabic, Cyrillic, Chinese, Farsi, Korean, Japanese characters or Chinese commercial/telegraphic code.

Question 3

Indicate your date of birth.

Note: If you do not know your complete date of birth, please use a “*” (star sign/asterisk) to fill in the spaces for the unknown year, month or day.

Question 4

Provide your father’s personal details including his:

  • family name (surname or last name),
  • given name(s),
  • date of birth,
  • town or city of birth,
  • country of birth,
  • date of death (if applicable).
Question 5

Provide your mother’s personal details including her:

  • family name (surname or last name),
  • given name(s),
  • date of birth,
  • town or city of birth,
  • country of birth,
  • date of death (if applicable).
Question 6

Answer each question of the section by checking the appropriate box.

If you answered “Yes” to one or more of these questions, you must write an explanation of what happened in the space provided. If you need more space, attach a separate sheet of paper.

Question 7

Education

Indicate the number of years of formal education you have which you have completed at each of the levels indicated.

Provide the details about each secondary and post secondary educational institution you attended, including the:

  • period of time that you attended the institution,
  • name of the institution,
  • city and country,
  • type of certificate or diploma issued, and
  • field of study.

If no diploma was issued, write “N/A”. If you need more space, attach a separate sheet of paper.

Question 8

Provide the details of your personal history since the age of 18, or the past 10 years, whichever is most recent.

Start with the most recent information. Under “Activity”, write your occupation or job title if you were working. If you were not working, provide information on what you were doing (for example: unemployed, studying, travelling, retired, in detention, etc.). If you were outside your country of nationality, indicate your status in that country.

Note: Please ensure that you do not leave any gaps in time.

Important information. Failure to account for all time periods will result in a delay in the processing of your application.

Question 9

Indicate the names of all membership or association with organizations you are or were a member of, including:

  • political organizations,
  • social organizations,
  • youth or student organizations,
  • trade unions, and
  • professional associations.

If you were not a member of an association or organization, do not write “not applicable”. Rather, write: “I have never been a member of an organization or association”.

Note: Do not use abbreviations. Write the city and country where you were a member.

Question 10

Indicate any government positions you have held in the past such as:

  • Civil servant;
  • Judge;
  • Police officer;
  • Employee in a security organization;
  • Etc.

Write “NONE” in the box if you have not been a member of an association or organization.

Include:

  • the name of the country and the level of jurisdiction (examples: national, regional or municipal),
  • the name of the department or the branch you worked for, and
  • activities and/or positions that you held.

Note: Do not use abbreviations.

Question 11

Give complete details about your military or paramilitary service (if applicable). Provide the details of your military or paramilitary service for each of the countries whose armed forces you served in. If you were not in any military or paramilitary service, write “NONE”. Do not leave gaps in time.

Question 12

Indicate the residential addresses where you have lived since your 18th birthday or the past 10 years, whichever is most recent, complete with the postal code. Do not use P.O. box addresses.


Note

Authority to disclose personal information
Declaration of applicant

Read all of the statements in all sections carefully. Sign and date in the boxes provided. By signing, you certify that you fully understand the questions asked, and that the information you have provided is complete, truthful, and correct. If you do not sign and date, the application will be returned to you.

Note: The bottom section of Schedule A should not be completed at this time.


Additional Family Information (IMM 5406)

Who needs to fill out this application form?

This form must be completed by:

  • You, as the principal applicant,
  • Your spouse or common-law partner (whether accompanying you to Canada or not), and
  • Your dependent children aged 18 or over (whether accompanying you to Canada or not).

SECTION A

Write the personal details for:

  • yourself,
  • your spouse or common-law partner, (if applicable)
  • your mother, and
  • your father.

SECTION B

Write the personal details for your children. It is very important that you list all of your children (even if they are already permanent residents or citizens of Canada). This includes:

  • married children,
  • adopted children,
  • children of your spouse(step-children) or common-law partner,
  • any of your children who have been adopted by others,
  • any of your children who are in the custody of an ex-spouse, former common-law partner or other guardian.

You must answer all questions. If any sections do not apply to you, answer “N/A”.

SECTION C

Write personal details about your:

  • brother(s),
  • sister(s),
  • half-brother(s) and half-sister(s),
  • step-brother(s) and step-sister(s).

SECTION D

After carefully reading the statements contained in this section, sign and date the declaration.


Supplementary Information Humanitarian and Compassionate Considerations (IMM 5283)

Who needs to fill out this form?

This form must be completed by:

  • You, the principal applicant
  • Your spouse or common-law partner and your dependent children, who are 18 years of age or older, ONLY if they have unique or different humanitarian and compassionate grounds than you AND are included in your application.

Include all factors you wish to have considered by CIC. For all the factors, you must provide evidence to support any statements you make on this form.


General information

This form must be completed in:

  • English or French only and
  • Typed or printed clearly in black or blue ink.

You must answer all questions that apply to you. If a section does not apply to you, write “Not applicable” or N/A”.

Note: If there is not enough space to fully answer a question, use an additional sheet of paper. Write your name and date of birth at the top left corner of each additional sheet. Remember to submit the additional sheet with your application.

Personal Information

Question 1
Write in the appropriate box:
  • your last name (surname/family name) as it appears on your passport or other valid identity document
  • your given name(s) as it appears on your passport or other valid identity document
  • your date of birth and
  • your country (or countries) of citizenship.

With whom were you living before coming to Canada?

Question 2
Write or check in the appropriate box the information of whom you were living with before coming to Canada:
  • the last name (surname/family name)
  • given name(s)
  • sex (male or female)
  • relationship to you (e.g.friend)
  • country of birth
  • date of birth and
  • address

Family members living in Canada

Question 3
Write or check in the appropriate box the details of your immediate family (parents, non-dependent children, brothers and sisters) living in Canada.
  • the last name (surname/family name)
  • given name(s)
  • sex (male or female)
  • relationship to you (i.e. friend)
  • country of birth
  • date of birth and
  • address.

Person you are living with in Canada

Question 4
Check “yes” or “no” to indicate if you are living with someone in Canada. If “yes” write in the appropriate box the details of the person you are living with:
  • the last name (surname/family name)
  • given name(s)
  • sex (male or female)
  • relationship to you (i.e. friend)
  • country of birth
  • date of birth and
  • address

Family members living abroad/outside Canada

Question 5
Write or check in the appropriate box, the details of your immediate family members (parents, non-dependent children, brothers and sisters) living outside Canada whether they wish to be considered in your application for permanent residence at this time or not:
  • the last name (surname/family name)
  • given name(s)
  • sex (male or female)
  • relationship to you
  • country of birth
  • date of birth and
  • address

Additional information or documentation

This information will be used to determine if there are sufficient humanitarian and compassionate grounds to:

  • grant your request to process your permanent resident application from within Canada, and/or
  • exempt you from any criteria or obligations of the Act.

Important information. In questions 7 to 13, you must ensure that you explain in detail your situation and all the reasons you would suffer hardship if the requested exemptions are not granted. Your application will be assessed on all the information you provide. Make sure to include everything you want considered.

Question 6

Are you currently subject to a removal order? If so, please provide details.

Note: A removal order is made against a person who has violated the Immigration and Refugee Protection Act (IRPA) or its Regulations. There are 3 types of removal orders: departure, exclusion and deportation.

Question 7

Explain in detail why you believe you should be granted exemptions from the requirements of IRPA on Humanitarian and Compassionate (H&C) grounds. Include information about the hardships you would experience if the requested exemption is not granted.

Question 8

If you or a family member is inadmissible to Canada:

  • provide all relevant documents regarding the inadmissibility such as conviction certificate, rehabilitation or record suspension (formerly a pardon) application,
  • clearly indicate the exemption you are requesting, and
  • explain why you should receive an exemption.
Question 9

Provide information that you believe may support your request to have an application for permanent residence processed from within Canada about your:

  • family, and/or
  • relationships.
Question 10

Provide information on any child who would be affected by your application. If applicable, explain the hardships your child or children would experience if you were not granted the requested exemption(s).

You must provide specific information and supporting documentation on how the child or children would be affected.

Question 11

Explain how you have established yourself in Canada.

Note: You may want to show how you are involved or participate in the community. Remember to provide supporting documentation if it is available. e.g. letters from community organizations, religious institutions, etc. If the documentation is not available, explain why.

Question 12

Provide any documentation that would support your statements on how you intend to support yourself and your family while your application is in process. (e.g. a letter from your employer)

Question 13

Indicate any other information you want considered in your application.

Declaration of Applicant

You must provide all documents that support your case for H&C considerations.

Note. By signing, you certify that you fully understand the questions asked, and that the information you have provided is complete, accurate, and factual.


Use of a Representative (IMM 5476)

Who may use this form?

Complete this form only if you:

  • used the services of a representative to help you prepare or submit your application; or
  • are appointing a representative; or
  • are cancelling a representative’s appointment.

If you have dependent children aged 18 years or older, they are required to complete their own copy of this form if a representative is also conducting business on their behalf.

Your spouse or common-law partner does not have to complete a separate request and must sign in the box provided under question 10.

What is a representative?

A representative is someone who has provided advice, consultation, or guidance to you at any stage of the immigration application process, or in an immigration proceeding. If someone represented or advised you to help you submit your application, then that person is your representative. A representative is also someone who has your permission to conduct business on your behalf of Citizenship and Immigration Canada (CIC) and the Canada Border Services Agency (CBSA).

When you appoint a representative:

  • you also authorize CIC and CBSA to share information from your case file with this person;
  • your application will not be given special attention nor can you expect faster processing or a more favourable outcome;
  • the representative is authorized to represent you only on immigration matters related to the application you submit with this form;
  • you can appoint only one (1) representative for each application you submit;
  • you are not obliged to hire a representative. We treat everyone equally, whether they use the service of a representative or not.

Important information. You must notify us if your representative’s contact information changes or if you cancel the appointment of a representative.

Types of representatives

Family, friends, and non-profit groups often help applicants who feel the need for support and advice on immigration matters. You can appoint a representative who does not charge fees or receive any other compensation for providing immigration advice or services to represent you before CIC or the CBSA.

There are two (2) types of representatives.

Uncompensated representatives include:

  • friends and family members who do not, and will not, charge a fee or receive any other consideration for their advice and services;
  • organizations that do not, and will not, charge a fee or receive any other consideration for providing immigration advice or assistance (such as a non-governmental or religious organization);
  • consultants, lawyers and Quebec notaries, and students-at-law under their supervision, who do not, and will not, charge a fee or receive any other consideration to represent you.

Compensated representatives:

Compensated representatives charge a fee or receive some other form of consideration in exchange for the advice and representation that they provide. If you want us to conduct business with a compensated representative then they must be authorized by CIC.

Note: If an immigration representative is being paid or compensated by someone other than the applicant, then the representative is still considered to be a compensated representative.

It is important to know that anyone who represents or advises you for payment — or offers to do so — in connection with immigration proceedings or applications is breaking the law unless they are an authorized representative or they have a specific agreement or arrangement with the Government of Canada that allows them to represent or advise you. This applies to advice or consultation which happens before or after an immigration application is made or a proceeding begins.

Authorized representatives are:

  • immigration consultants who are members in good standing of the Immigration Consultants of Canada Regulatory Council (ICCRC);
  • lawyers and paralegals who are members in good standing of a Canadian provincial or territorial law society and students-at-law under their supervision;
  • notaries who are members in good standing of the Chambre des notaires du Québec and students-at-law under their supervision.

If you appoint a compensated representative who is not a member of one of these designated bodies, your application will be returned. For more information on using a representative, visit our website.

General Application Information

  • Check one box to indicate if you are appointing or cancelling the appointment of a representative.
  • Check both boxes and complete all sections if you are cancelling a representative and appointing a new one at the same time.

Section A – Applicant Information

Question 1

Write your last name (surname or family name) and given name(s).

Question 2

Write your date of birth.

Question 3

If you have already submitted your application, write:

  • the name of office where the application was submitted;
  • location of office;
  • type of application you are sending.
Question 4

Write your Citizenship and Immigration Canada Identification (ID) or Unique Client Identifier (UCI) number (if known).

Section B – Appointment of Representative

Question 5

Write your representative’s full name.

If your representative is a member of the Immigration Consultants of Canada Regulatory Council (ICCRC), a law society or the Chambre des notaires du Québec, print his or her name as it appears on the organization’s membership list.

Question 6

Check one box to indicate if your representative is unpaid or paid.

If your representative is paid, write the membership ID number of:

  • the Immigration Consultants of Canada Regulatory Council (ICCRC); or
  • a Canadian provincial or territorial law society; or
  • the Chambre des notaires du Québec.
Question 7

Write your representative’s contact information.

Note: By indicating your representative’s e-mail address, you are hereby authorizing CIC to transmit your file and personal information to this specific e-mail address.

Question 8

To accept responsibility for conducting business on your behalf, your representative must:

  • sign the declaration
  • date the declaration, and
  • include the Party ID, only if it is known.

Section C – Cancel the Appointment of a Representative

Question 9

Fill in this section if you wish to cancel the appointment of a representative. Write the representative’s full name.

Section D – Your Declaration

Question 10

By signing, you authorize CIC to complete your request for yourself and your dependent children under 18 years of age.

If your spouse or common-law partner is included in this request, he or she must sign in the box provided.

Release of information to other individuals

To authorize CIC to release information from your case file to someone other than a representative, you will need to complete the form Authority to Release Personal Information to a Designated Individual (IMM 5475) (PDF, 1.8 MB). The form is also available from Canadian embassies, high commissions and consulates abroad.

The person you designate will be able to obtain information on your case file, such as the status of your application. However, they will not be able to conduct business on your behalf with CIC.


Step 3. Pay the fees

Calculating your fees

Use the table below to calculate the total amount of fees to be paid. There are two (2) types of fees:

1. The processing fee which must be included with your application.

Processing Fee Number of persons Amount per person Amount Due
Principal applicant 1 x $550 $550
Spouse or common-law partner   x $550  
Dependent child under 19, unmarried and not in a common-law relationship   x $150  

Dependent child aged 19 or older who has been unable to be financially self-supporting since before the age of 19 due to a physical or mental condition

  x $150  
Total Payment:  

2. The Right of Permanent Residence Fee, which will be requested by the processing office at a later stage if your application is approved.

Note. We strongly recommend paying the Right of Permanent Residence Fee along with your processing fees. By doing so, it will reduce the processing time of your application.

Right of Permanent Residence Fee Number of persons Amount per person Amount Due
Principal applicant 1 x $490 $490
Spouse or common-law partner   x $490  
Total Payment:  

Note: The following persons are exempt from paying the Right of Permanent Residence Fee of $490:

  • Your dependent children;
  • You, if you are the principal applicant and the dependent child of a permanent resident or Canadian citizen. You must meet the definition of “dependent child” at the time of the application;
  • You and your family member, if you are a protected person.

Incorrect fee payment

Payment issue - No fee included

CIC will return your application.

Note: Processing of your application will only start after you return your application with the requested fees.

Payment issue - Insufficient fees included

CIC will return your application.

Note: Processing of your application will only start after you return your application with the requested fees.

Payment issue - Overpayment

CIC will:

  • start processing your application, and
  • send you a refund as soon as possible.

Note: You do not have to request a refund, it will be done automatically.

Payment issue – Expired payment

For expired certified cheques, bank drafts and money orders only. CIC will return your application.

Note: Processing of your application will only start after you return your application with requested fees.



Important information

Payment for any other type of application cannot be included with this application.  Any other application (i.e. renewal of temporary resident status) must be sent to the appropriate processing centre and paid for separately.


Payment method options

Payment of fees online is the preferred method of payment.

On line fee payment

Resources required

You can pay your fees on line if you have:

  • a credit card (Visa, MasterCard or American Express);
  • access to a computer with an Internet connection;
  • a valid e-mail address, and
  • access to a printer (you will need to print the receipt).

Instructions

Follow these step-by-step instructions to pay using the Internet.

  • Go to Pay my fees online at the CIC website.
  • Follow the on-line instructions.
    • At the end, click on the button to print the CIC official receipt with barcode.

Note

Note. Do not exit without printing the receipt!

  • Fill in the Payer Information Section by hand.
  • Attach the bottom portion (copy 2) of this receipt to your completed application.

Proof of payment

The receipt printed off of the Internet in step 2 of the instructions above will serve as your proof of payment.

Obtaining an original receipt form–Inside Canada

You may obtain an original receipt form (IMM 5401) by ordering through our website.


Fee payment at financial institutions

If you do not wish to pay using the Internet, payment must be made at a financial institution in Canada. The financial institution will let you know what method of payment it accepts. There is no banking charge to pay at a financial institution.


Note

The only acceptable forms of payment are on-line or through a financial institution in Canada. If you send any other form of payment your application will be returned.

Availability

For clients located inside Canada only.

Resources required

A payment receipt form (IMM 5401) can be ordered through our website.

Instructions

Follow these step-by-step instructions to pay at a financial institution in Canada.

  1. Calculate the total fee amount to be paid using the chart Calculating your fees at the beginning of this section.

  2. Fill out one (1) payment receipt form (IMM 5401).

    Important information. An original payment receipt form (pink and white) must be used. A photocopy is not acceptable.

    For more information. See: “Obtaining an original receipt form – Inside Canada” in this section.

  3. Insert the total amount paid on line 09 Citizenship or Immigration Services Fees.

    Important information. Do not complete the top two portions of the receipt. These will be completed by the financial institution.

  4. Fill in the Payer Information section on the back of the payment receipt form.

    Do you already have an open file and know the client identification number (client ID) that we have assigned to you?

    • If yes, enter the number in the box provided for that purpose.
    • If no, leave that box empty.
  5. Bring the receipt form and your payment to the teller (cashier) at the financial institution. Do not present your application, only your receipt form.

    The teller (cashier) will:

    • stamp and enter the amount paid in the upper two portions of the receipt form, and
    • give you the top two portions of the form.

    Important information. Do not make payment using the automated teller machines or on a financial institution website.

  6. The following list indicates what you should be doing with the different parts of the IMM 5401 receipt.

    • Copy 1 (top): Keep for your records.
    • Copy 2 (middle): Attach to your completed application.
    • Copy 3 (bottom): The financial institution will keep the bottom part.

Proof of payment

Completed payment receipt form (Original form IMM 5401)

Obtaining an original receipt form–Inside Canada

You may obtain an original receipt form (IMM 5401) by ordering through our website.


Step 4. Mail your application

Where to mail the application?

Mail your completed application in a stamped envelope to the address shown below:

Affix sufficient postage (top right of the envelope)
Sender (top left of the envelope)
(Your name)
(Your Address)
(Your Postal Code)
CIC - Backlog Reduction Office
CIC - Backlog Reduction Office
1148 Hornby Street
Vancouver, B.C.
V6Z 2C3

Note. All applications for permanent residence from within Canada based on humanitarian and compassionate considerations must be sent directly to the Backlog Reduction Office in Vancouver (BRO-V). BRO-V will not accept or process any applications for renewal of temporary resident status.

Note: For information on CIC’s backlog Reduction Plan, please visit our website at: www.cic.gc.ca/english/refugees/reform-backlog.asp


Submit the document checklist

Make sure you use and submit the Document Checklist (IMM 5280) along with your application forms and supporting documents.

Mail your application

Do not fold documents.

For your personal records, you should make photocopies of all documentation, forms and your fee receipt submitted with your application.

Do not include pre-paid return envelopes.

You may want to send your application via registered mail or Xpresspost to track the delivery.



Note

Sign the form

The application must be signed and dated before it is submitted.

If you are:

  • 18 years of age or older, sign and date in the boxes provided at the bottom of the page,
  • less than 18 years of age, your form must be signed by one of your parents or legal guardian.

Note: If your application is not signed and dated, it will be returned to you.


Submit the application form

When submitting your application, to ensure your encoded data is captured, you must include the last page or pages which contain your unique barcodes. See the image below:

Sample Barcodes

Note: This page is only available when you complete your application electronically (on a computer).


What Happens Next

What you will receive from CIC

The following table outlines the type of communication that you may receive from CIC as a result of submitting this application.

  • If your application is received and properly completed
    • your application will be processed.
    • Note: We may contact you to arrange an interview to verify or expand on information contained in your application.
  • If your application is received and incomplete
    • your application will be returned to you.
  • If your application is approved
    • CIC will inform you in writing and provide further information on the next steps to proceed to obtain your permanent residence status (i.e. medical instructions, background checks).
  • If your application is refused
    • CIC will inform you in writing.
  • If your application is received with insufficient or non payment of fees
    • CIC will not process your application and it will be returned to you with further instructions.


Important information

Updating your contact information

During the application process, you must advise us of any change of address or telephone number. You can do this by going to Change of address or by consulting the How to contact CIC section at the end of this guide.

Note: If your personal situation changes (for example change of marital status, birth of a child, or you wish to withdraw your sponsorship, etc.) after you have submitted your application, you must contact us.


Withdrawing the application

If you wish to withdraw your application for H&C considerations, you must do so in writing. Make sure to indicate your client ID number, family name and first name on all correspondence with CIC.

You must send your notification by fax at 604-666-1116, by email to: CIC-Vancouver-BRO-BRA@cic.gc.ca or by mail at:

CIC-Backlog office
1148 Hornby Street
Vancouver, BC
V6Z 2C3


Checking application status on line

You can check the status of your application on-line by doing the following:

  1. Go to Check application status on the CIC website.
  2. Follow the instructions provided.

Note:  Your application status will only appear on-line once the application is received and the initial review by CIC is completed.

To obtain details on how to remove your application status information from the Internet, visit the Help Centre section.



For more information

Current processing times

Processing time can change. You can obtain current processing times on our website.


Protecting your information

Your personal information is:

  • only available to Citizenship and Immigration Canada (CIC) and Canada Border Service Agency (CBSA) employees who need to see it in order to provide the services to you, and
  • not disclosed to anyone else except as permitted under the provisions of the Privacy Act.

For more information. You can obtain additional information on the protection of your data by visiting the Help Centre on our website.


Quality Assurance Program

Our quality assurance program randomly selects applications for a special review. If selected you will be asked to attend an interview with a Citizenship and Immigration official so that we can:

  • verify the documentation you submitted is accurate,
  • verify that your application has been completed properly.

Note: You will be notified in writing should your application be selected.


How to contact CIC

Within Canada

Please note that we are updating our automated telephone service. Our menu options have changed so please listen carefully before making your selection. We apologize for any inconvenience this may cause during the transition period.

CIC Call Centre:

1 888 242-2100 (toll-free)

Hours of operation:
Monday to Friday 8 a.m. to 4 p.m., your local time

If you are deaf, deafened or hard of hearing, or you have a speech impediment and use a text telephone, you can access the TTY service from 8 a.m. to 4 p.m. your local time by calling: 1-888-576-8502 (in Canada only).

Outside Canada

Contact a visa office at a Canadian:

  • Embassy,
  • High Commission or
  • Consulate

Consult the local phone pages or the CIC website for addresses, phone numbers and website addresses.


Appendix A: Police Certificates

Request for Police Certificates/Clearances and Authorization for Release of Information (PDF, 26 KB)

Text version: Request for Police Certificates/Clearances and Authorization for Release of Information

Find out if you are eligible

Come to Canada
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