Applying for a Permanent Resident Card (PR Card) - First application, replacement, renewal or to change sex designation (IMM 5445)

Canada’s entry rules are changing

Permanent residents (PR) of Canada must carry and show their valid PR Card or permanent resident travel document (PRTD) when boarding a flight to Canada, or travelling to Canada on any other commercial carrier.

If you do not carry your PR Card or PRTD, you may not be able to board your flight, train, bus or boat to Canada.

It is your responsibility to make sure your PR Card is still valid when you return from travel outside Canada and to apply for a new PR Card before your current card expires.

Table of Contents


This is not a legal document. For legal information, refer to the Immigration and Refugee Protection Act and Regulations or the Citizenship Act and Regulations, as applicable.

This publication is available in alternative formats upon request.


Overview

Application package

This application package has:

  • an instruction guide, and
  • the forms you need to fill out.

The instruction guide:

  • has information you must know before you submit your application and
  • explains how to fill out the forms and gather your supporting documents.

Read the instruction guide completely and then fill out each of the applicable forms.

The forms are designed with questions that will help the processing of your application.


Symbols used in this guide

This guide uses these symbols to draw your attention to important information:

Required step

What you must do to have your application processed.

Important information

Important information that you need to know to avoid delays or other problems.

Get more information

Where to get more information.

Note:

Tips that will help you with this application.



Before you apply

Permanent Resident Card

The permanent resident card (PR Card) is the official proof of your status as a permanent resident in Canada.

You need a PR Card if:

  • you are a permanent resident (including a child);
  • you plan on travelling outside of Canada; and
  • you plan on returning to Canada by any commercial transporter, such as a plane, train, boat or bus.

Who may use this application

Use this application if you are a permanent resident in Canada who wants to apply for:

  • your first PR Card;
  • a renewal of your PR Card that has or will soon expire;
  • a replacement of your PR Card that has been lost, stolen or damaged; or
  • to change the sex designation on your PR Card.

Important information: If your PR Card is still valid for more than nine (9) months (270 days), do not apply for a renewal, unless your legal name has changed. Otherwise, your application will be returned.

I am a new permanent resident. Do I need to apply for a PR Card?

If you are a new permanent resident, you will automatically receive your new card by mail when you first arrive in Canada. This is part of the immigration process and you do not need to apply for a PR Card.


Are you eligible?

To be eligible for a PR Card, you must:

  • be a permanent resident of Canada;
  • be physically present in Canada;
  • meet the residency requirement (see Appendix A – Residency obligation);
  • not be under an effective removal order;
  • not be a Canadian citizen; and
  • not be convicted of an offense related to the misuse of a PR Card

Permanent Residents outside of Canada

If you are outside Canada and do not have a valid PR Card to return, you must get a Permanent Resident Travel Document from a Visa Application Centre or a Canadian visa office.

Important information: When you return to Canada, you should apply for a PR Card right away.


You may be eligible for Canadian citizenship

You may be eligible for Canadian citizenship if:

  • you are a permanent resident of Canada;
  • in the six years immediately before the day you apply for citizenship:
    • you have lived in Canada for at least 1,460 days; and
    • you have been physically present for at least 183 days in each of four calendar years fully or partially within the six years and
  • you meet all other conditions.

Note: There are different rules for children. See Determine your eligibility – Citizenship for more information.

We will not issue PR Cards to Canadian citizens. Confirm your status in Canada before you apply.

The Citizenship Act was amended on April 17, 2009 and on June 11, 2015. These changes give Canadian citizenship to certain people who lost it and recognize others as citizens for the first time. Before you apply for a PR Card, check the Changes to citizenship rules page to make sure you do not qualify for citizenship.

If we cannot process your PR Card application because you are a Canadian citizen, your application fee will be refunded.


Mistake in your name

If your Record of Landing (IMM 1000), Confirmation of Permanent Residence (IMM 5292 or IMM 5688) or other permanent residence document has a mistake in your name:

We will only correct administrative mistakes made by the department in recording your personal information.


Legal Change of Name

Read the information below to see which supporting documents you need:

If your present name is different from the name printed on your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688), you must submit:

  • supporting legal documents as proof of your name change, and
  • supporting identity documents as requested in section 3 of Step 1.

Submit any of these documents issued by a civil authority in a province or territory of Canada:

  • a copy of a legal change of name document, court order, adoption order, or
  • one of the following documents (unless you were married in Quebec on or after April 2, 1981 and are now a resident of this province). The document must show your new name:
    • a marriage certificate;
    • divorce decree;
    • registration;
    • declaration of union;
    • revocation of declaration or annulment of union.

If you are a permanent resident and changed your name outside of Canada, submit:

  • a foreign passport or other national authoritative document that shows your new name; and
  • an official document linking the old and new names.

If your name change was already approved in a past PR Card application, include a photocopy of your last PR Card.

Important information: If you have had a legal name change, you must include a copy of your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688) with this application.

Changing sex designation on a PR Card

To change your sex designation on your PR Card, you must submit supporting documents. See below for the list of acceptable documents.

Documents issued by Canadian provinces or territories

To ask for a change of sex designation where your documents were issued in Canada, you must submit one of these:

  • a legal order issued by a Canadian provincial or territorial vital statistics organization showing a change of sex designation;
  • a court order;
  • an amended birth certificate showing a change of sex designation; or
  • proof of full or partial sex reassignment surgery.

Visit your provincial or territorial website to see if you are eligible for any of the documents above.

Note: Your provincial or territorial identification (such as a driver’s licence) is not enough to process a change of sex designation. You must submit:

  • one of the documents listed above; or
  • a statutory declaration and a letter from a physician or psychologist as listed below.

If you cannot get any of the documents listed above, you must submit:

In the statutory declaration, you must explain why you did not submit a provincial or territorial document . Otherwise, your application will be returned as incomplete.

Note: If you are under 18 years of age, you must provide proof of parentage or legal guardianship. The statutory declaration must be signed by:

  • you (the minor) and
  • your parent or legal guardian.

Inside Canada, the statutory declaration must be sworn in the presence of:

  • a notary public,
  • a commissioner of oaths, or
  • a commissioner of taking affidavits.

There may be risks when travelling internationally with documents that have conflicting personal details (such as name, date of birth, or sex designation).

If you are asking for a change of sex designation and your foreign passport has not been amended, you must submit the Request for Permanent Resident Card indicating sex designation other than sex shown on foreign travel document (IMM 5543) (PDF, 701.48 KB).

Documents issued outside Canada

If your supporting documents were issued outside Canada:

  • we will only grant your change to sex designation if your foreign passport shows your new sex designation.

If your foreign passport shows the requested sex designation, you must submit these documents :

  • a copy of your foreign passport or other national authoritative document showing the requested sex designation;
  • photo identification document issued by the national, state or provincial (or equivalent) authority where you live, showing the amended sex designation (such as a driver’s licence or national ID card);

    and one of these sets of documents:

    • a document showing a change of sex designation (such as a legal order issued by a vital statistics agency or an amended birth certificate); or
    • proof of partial or full sex reassignment surgery; or
    • a Statutory Declaration – Request for a Change of Sex Designation (CIT 0404) stating that:
      • your gender identity matches with the change in sex designation you are asking for,
      • you are living full-time in that gender, and
      • the reason why you did not submit a provincial or territorial document (see requirements for witnesses below); and
    • a Support for a change of sex designation on an IRCC document (CIT 0552) from an authorized physician or psychologist stating that:
      • they are a practicing member in good standing with the appropriate regulatory body;
      • they have treated or evaluated you; and
      • they confirm that your gender identity does not match the sex designation on your PR Card.

Outside Canada, the statutory declaration will need to be sworn in the presence of:

  • a notary public.

Step 1: Gather documents

What documents do I need?

The instructions below outline the documents that you must include with your application. Use the Document Checklist (IMM 5644) (PDF, 387.00 KB) to gather the necessary documents. Send the completed checklist with your application.

Important information: If any of the required documents are missing, or photocopies are not clear, your application will be returned to you.

Note: We may ask for more documents at any time while we are processing your application. If you do not submit the requested documents, there will be delays in processing.

  1. Your PR Card

    If you are applying to renew your present card, you should keep it until you get your new card.

    If you are applying to replace a damaged card, send the damaged card with your application.

    If we ask you to come to a local IRCC office, you must bring your old card and the original documents of the copies you had included with your application. We will ask you to destroy your old card after you get the new one.

    Format: Original

  2. One (1) main identity document

    A photocopy of one of the following:

    • your valid passport or travel document or
    • the passport or travel document you had when you became a permanent resident (including the passport page that was stamped when you arrived in Canada and became a permanent resident) or
    • the certificate of identity or travel document issued by the Minister of Immigration, Refugees and Citizenship Canada or a foreign country.

    Note: The copy should show:

    • the document type and number;
    • issue and expiry date;
    • your name;
    • your photo; and
    • your date of birth

    In exceptional cases, if it is impossible for you to obtain any of the above, you must provide a:

    • photocopy of any identity document issued outside Canada before you came to Canada
      or
    • statutory declaration signed by you attesting to your identity and a statutory declaration also attesting to your identity signed by:
      1. a person who knew you before you came to Canada (such as a family member) or
      2. an official of an organization representing people from your country of nationality or past residence.

    Format: Clear and legible photocopy

    We may contact you for more information or ask you to provide more documents.

  3. Photos

    You will need two (2) identical photos taken within six (6) months of the date of this application:

    • Put the two (2) photos in a small envelope (no staples or paper clips), and
    • Write the name of the applicant on the envelope.

    Note

    You must provide photos that meet the Photograph Specifications. If not, we will return your application. Print the Photograph Specifications and take them with you to the photographer.


If you are under the age of 18

A clear and legible photocopy of one (1) of these:

  • your birth certificate (showing your name, date of birth, place of birth and the names of your parents or adoptive parents);
  • if you have a legal guardian, submit legal documentation issued by a Canadian court which proves guardianship; or
  • a photocopy of your school records (report cards, transcripts, attendance records).

If you were outside Canada for 1095 days or more in the past five (5) years

Provide these documents as they apply to you:

If you were accompanying a family member who is a Canadian citizen:

  • proof of citizenship for the Canadian citizen you accompanied abroad; and
  • proof of your relationship to this person; and
  • proof that your Canadian citizen spouse, common-law partner or parent was outside Canada with you.

If outside Canada working for a Canadian business or public service, provide:

  • proof that the company has a Canadian head office;
  • proof of your full-time job and
  • if you will be working for that company when you return to Canada.

If you were accompanying a permanent resident of Canada working for a Canadian business abroad, provide:

  • proof of your relationship to this person; and
  • proof of their full-time job; and
  • proof of their permanent resident status

For more information, see Appendix A – Residency Obligation.


Translation of documents

Any document that is not in English or French must be accompanied by:

  • the English or French translation; and
  • an affidavit from the person who completed the translation; and
  • a certified copy of the original document.

Translations may be done by a person who is fluent in both languages (English or French and the unofficial language). If the translation is not provided by a member in good standing of a provincial or territorial organization of translators and interpreters in Canada, the translation must be accompanied by an affidavit swearing to the accuracy of the translation and the language proficiency of the translator.

The affidavit must be sworn in the presence of:

In Canada:

  • a notary public
  • a commissioner of oaths
  • a commissioner of taking affidavits

Authority to certify varies by province and territory. Consult your local provincial or territorial authorities.

Outside of Canada:

  • a notary public

Authority to administer oaths varies by country. Consult your local authorities.

Important information: Translations must not be done by the applicants themselves nor by members of the applicant’s family. Family member is defined as being a: parent, guardian, sibling, spouse, common-law partner, grandparent, child, aunt, uncle, niece, nephew and first cousin.

Note: An affidavit is a document on which the translator has sworn, in the presence of a person authorized to administer oaths in the country in which the translator is living, that the contents of their translation are a true translation and representation of the contents of the original document. Translators who are certified members in good standing of one of the provincial or territorial organizations of translators and interpreters of Canada do not need to supply an affidavit.


Certified true copies

To have a photocopy of a document certified, an authorized person must compare the original document to the photocopy and must print the following on the photocopy:

  • “I certify that this is a true copy of the original document”,
  • the name of the original document,
  • the date of the certification,
  • his or her name,
  • his or her official position or title, and
  • his or her signature.

Who can certify copies?

Persons authorized to certify copies include the following:

In Canada:

  • a notary public
  • a commissioner of oaths
  • a commissioner of taking affidavits

Authority to certify varies by province and territory. Consult your local provincial or territorial authorities.

Outside Canada:

  • a notary public

Authority to certify international documents varies by country. Consult your local authorities.

Family members may not certify copies of your documents. Family member is defined as being a: parent, guardian, sibling, spouse, common-law partner, grandparent, child, aunt, uncle, niece, nephew and first cousin.


Step 2: Complete the application

Filling out the application

Follow the step-by-step instructions below to fill out the application forms.

You must complete and submit these forms:

Optional:

Note: It is a serious offence to give false or misleading information on these forms. The information you provide on your application may be verified.


Be complete and accurate

Fill out all sections. If a section does not apply to you, write “Not Applicable” or “NA”. If your application is incomplete, it will be returned to you and this will delay the processing.

If you need more space for any section, print out an additional page with the appropriate section. Fill out this page and submit it with your application.


Application for a Permanent Resident Card (IMM 5444)

Write your Unique Client Identifier (UCI) in the box at the top right hand corner. Your UCI is an 8 or 10 digit reference number that appears on all correspondence you receive from IRCC.

Question 1

Would you like service (correspondence, interview) in English or in French?

Question 2

Write the date you became a permanent resident of Canada. You can find this on your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688).

Question 3

Check only one (1) box to tell us what you are applying for:

  • getting your first PR Card (you have not been issued one before) or
  • renewing your present PR Card (your current PR Card has or will expire) or
  • replacing a PR Card that was lost, stolen destroyed or never received.

Important information: Do not apply for a renewal of your current PR Card if it is still valid for more than nine (9) months (270 days), unless your legal name has changed. Otherwise, your application will be returned.

Section A – Personal Details

Question 4

Write your last name (surname or family name) and given names as they appear on your:

  • Record of Landing (IMM 1000),
  • Confirmation of Permanent Residence (IMM 5292 or IMM 5688), or
  • last Permanent Resident Card (include a photocopy of your last PR Card in your application).
Question 5

Write your current last name (surname or family name) and given names, if different from question A-4.

Important information: You must provide supporting documents for any change in your name. See: “Legal change of name document” in the Gather Documents section.

Question 6

Check one (1) box to identify if you are male or female.

Question 7

Write your date of birth in numerical format.

Question 8

Write the name of your country of birth.

Question 9

Write the name of your country (or countries) of citizenship. If you are a citizen of more than one country, list your other country of citizenship in the second space provided.

Question 10

Check one (1) box to identify the colour of your eyes. If none of the options apply, write an explanation in the “other” box.

Question 11

Write your height in centimetres or in feet and inches.

Question 12

Write the address where you live in Canada with postal code.

Note: All correspondence will go to this address unless you provide your e-mail address in question 14.

Question 13

Write your mailing address, with postal code, if different from your address in question A-12.

Note: If you provide your mailing address, all correspondence will be sent there. However, PR Cards will not be mailed to third party addresses. If you provide a third party address, your PR Card will be sent to your residential address (the address where you live). PR Cards will only be mailed to post office (PO) boxes if this is your residential mailing address. If you do not provide your residential address, processing will be delayed until you provide it.

Question 14

Tell us where you can be reached by telephone and by e-mail, if it applies to you. An alternative telephone number can include a business or cellular telephone.

Note: By providing your e-mail address, you are authorizing IRCC to send your correspondence to this e-mail.

Question 15

Check the box to tell us your current marital status.

Section B – Your Immigration History

Question 16

Write the city and province in Canada, where you became a permanent resident. If your Record of Landing (IMM 1000) or Confirmation of Permanent Residence (IMM 5292 or IMM 5688) form shows the name of a port of entry (the airport or a border crossing where you became a permanent resident), provide the name of the port of entry as shown on your Record of Landing or Confirmation of Permanent Residence form.

Question 17

Check the box to tell us if you have ever been issued a removal order in Canada. You must choose either Yes or No.

Question 18

Check the correct box to tell us if an Immigration, Refugees and Citizenship Canada officer or a Canadian Border Service Agency officer has ever issued you a Report Under Subsection 44(1) or has made the decision that you have not met the residency obligations for Canadian permanent residents. You must choose either Yes or No.

Section C – Personal History

Question 19

Your Address History: You must list all the addresses you have lived at, inside and outside Canada for the past five (5) years, or since becoming a permanent resident if less than five (5) years ago. You must account for each month during this time.

Use another page if you need more space to list this information.

Question 20

Your Work and Education History: You must list all your work and education history inside and outside Canada for the past five (5) years or since becoming a permanent resident if less than five (5) years ago.

You must account for each month during this time:

  • If you were retired, unemployed, or a homemaker for any part of this time, provide that information, including the location.
  • If you were self-employed, you must provide details of your self-employment.

Use another page if you need more space to list this information.

Stating “not applicable” (or “N/A”), or leaving a question blank may result in your application being returned as incomplete.

Question 21

Your Travel History: You must list all your absences from Canada in the last five (5) years, or since becoming a permanent resident if less than five (5) years ago. Fill in the dates of the time that should be assessed.

Absences include vacations, absences due to employment, trips to the USA and any other time you left Canada.

If you have been outside Canada for 1095 days or more, fill out Section D. See Appendix A for more information on meeting the residency obligation.

If your absences add up to less than 1095 days, go to Section E: Consent to Disclose Information.

Use another page if you need more space to list this information.

Section D – Residency Obligation (See Appendix A)

Question 22

If you have been outside of Canada for 1095 days or more, list your absences from Canada in the past five (5) years in the marked situations. If you became a permanent resident less than five (5) years ago, list the absences from the time you became a permanent resident to present. See Appendix A at the end of this guide.

Use another page if you need more space to list this information.

Section E – Consent to Disclose Information

Question 23

History of Entries to Canada: If you authorize us to collect the history of your entries into Canada from the Canada Border Services Agency (CBSA), check ‘Yes’. If you check ‘No’, you may need to ask for your history of entries directly from the CBSA and send it to us, which could result in processing delays.

Section F – Statement of Consent

Question 24

Check “Yes” and provide your Social Insurance Number (SIN) if you authorize IRCC to ask for your income tax and residency information for any taxation years needed to help the department determine if you meet the residency obligation as set out in Section 28 of the Immigration and Refugee Protection Act.

If you check ‘No’:

  • you may need to ask for your income tax and residency information directly from the CRA, or
  • your application may be sent to a local office for further review.

Either outcome may result in processing delays.

Section G – Declaration of Applicant

Question 25

Read the declaration. Sign and date the application form.

  • If you are less than 14 years of age: one of your parents or a legal guardian must sign the application.
  • If you are 14 years of age or more but less than 18 years of age: Your application must be signed by you and one of your parents or a legal guardian.

Important information: Your application will be returned to you as incomplete if:

  • the form is not signed and dated;
  • your application is stale-dated (dated more than 90 days before we receive it; or
  • post-dated (dated into the future)

Section H – Solemn Declaration Concerning a Lost, Stolen, Destroyed or Never Received Permanent Resident Card

Question 26

Fill out this section only if you are applying to replace a lost, stolen, destroyed or never received Permanent Resident Card.


Use of a Representative (IMM 5476)

Who may use this form?

Complete this form only if you:

  • are appointing a representative;
  • have to update contact information for your previously appointed representative; or
  • are cancelling a representative’s appointment.

If you have dependent children aged 18 years or older, they are required to complete their own copy of this form if a representative is also conducting business on their behalf.

Who is a representative?

A representative is someone who provides advice, consultation, or guidance to you at any stage of the application process, or in a proceeding and, if you appoint him or her as your representative by filling out this form, has your permission to conduct business on your behalf with Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA).

You are not obliged to hire a representative. We treat everyone equally, whether they use the service of a representative or not.

When you appoint a representative:

  • you also authorize IRCC and CBSA to share information from your case file with this person in place of you. Please note the representative will receive all correspondence from IRCC or the CBSA, not the applicant;
  • your application will not be given special attention nor can you expect faster processing or a more favourable outcome;
  • the representative is authorized to represent you only on citizenship or immigration matters related to the application you submit with this form; and
  • you can appoint only one (1) representative for each application you submit.

Important information: You must notify IRCC if your representative’s contact information changes, or if you change your representative, or cancel the appointment of your representative. For more information on updating IRCC with your representative’s information, please see below section - Notify IRCC about any changes.

There are two (2) types of representatives.

Uncompensated Representatives:

Uncompensated representatives do not charge fees or receive any other form of consideration or compensation for providing advice or services to represent you before IRCC or the CBSA.

Uncompensated representatives include:

  • friends and family members who do not, and will not, charge a fee or receive any other consideration for their advice and services;
  • organizations that do not, and will not, charge a fee or receive any other consideration for providing citizenship or immigration advice or assistance (such as a non-governmental or religious organization);
  • consultants, lawyers and Quebec notaries, and students-at-law under their supervision, who do not, and will not, charge a fee or receive any other consideration to represent you.

Note: You do not have to pay someone for them to be your representative. IRCC will conduct business with an uncompensated representative if an applicant appoints them on their behalf.

Compensated representatives:

Compensated representatives charge a fee or receive some other form of consideration in exchange for the representation that they provide.

It is important to know that anyone who represents or advises you for payment - or offers to do so - in connection with IRCC proceedings or applications is breaking the law unless they are an authorized representative or they have a specific agreement or arrangement with the Government of Canada that allows them to represent or advise you. This applies to advice or consultation which happens before or after a citizenship or an immigration application is made or a proceeding begins.

IRCC will only conduct business with compensated representatives who are in good standing with their designated regulatory body. For more information see - Find out if your representative is authorized.

Note: If a representative is being paid or compensated by someone other than you, the representative is still considered to be a compensated representative.

Authorized representatives are:

  • consultants who are members in good standing of the Immigration Consultants of Canada Regulatory Council (ICCRC);
  • lawyers and paralegals who are members in good standing of a Canadian provincial or territorial law society and students-at-law under their supervision;
  • notaries who are members in good standing of the Chambre des notaires du Québec and students-at-law under their supervision.

If you appoint a compensated representative who is not a member in good standing of one of these designated bodies, your application will be returned. Learn about using a representative.

General Application Information

Appoint a representative
  • Check box to indicate if you are appointing a representative to represent you with your application process. Complete sections A, B and D.
Cancel a representative
  • Check box to indicate if you are canceling a representative. Complete sections A, C and D; and
  • Check both boxes and complete all sections if you are cancelling a representative and appointing a new one at the same time.

Section A – Applicant Information

Question 1

Write your last name (surname or family name) and given name(s).

Question 2

Write your date of birth.

Question 3
If you have already submitted your application, write:
  • the name of the office where the application was submitted; and
  • the type of application you have submitted.
Question 4

Write your IRCC’s Identification (ID) or Unique Client Identifier (UCI) number (if known). If you have not dealt with IRCC since 1973, you will not have a UCI or a Client ID.

Section B – Appointment of Representative

Question 5

Write your representative’s full name.

If your representative is a member of the Immigration Consultants of Canada Regulatory Council (ICCRC), a law society or the Chambre des notaires du Québec, print his or her name as it appears on the organization’s membership list.

Question 6

Check one box to indicate if your representative is uncompensated or compensated.

If your representative is compensated, write the membership ID number of:
  • the Immigration Consultants of Canada Regulatory Council (ICCRC); or
  • a Canadian provincial or territorial law society; or
  • the Chambre des notaires du Québec.
Question 7

Write your representative’s contact information.

If you are appointing a student-at-law to represent you, include their supervising lawyer’s information including their membership ID.

Note: By indicating your representative’s e-mail address, you are hereby authorizing IRCC to transmit your file and personal information to this specific e-mail address.

Question 8

To accept responsibility for conducting business on your behalf, your representative must:

  • sign the declaration; and
  • date the declaration.

Section C – Cancel the Appointment of a Representative

Question 9

Fill in this section if you wish to cancel the appointment of a representative. Write the representative’s full name.

Complete all sections of the form if you wish to both cancel a representative and appoint a new one.

Section D – Your Declaration

Question 10

By signing, you authorize IRCC to complete your request for yourself and your dependent children under 18 years of age.

For sponsorship application, your spouse or common-law partner does not have to complete a separate request. If your spouse or common-law partner is included in this request, he or she must sign in the box provided.

Release of information to other individuals

To authorize IRCC to release information from your case file to someone other than a representative, you will need to complete the form Authority to Release Personal Information to a Designated Individual (IMM 5475). The form is also available from Canadian embassies, high commissions and consulates abroad.

The person you designate under that form (IMM 5475) will be able to obtain information on your case file, such as the status of your application. However, they will not be able to conduct business on your behalf with IRCC.

Where to submit the form

If you have not yet submitted your application:

Send this form along with your application to the office listed in your respective application kit

If you have already submitted your application:

You may use this Web form to upload the IMM 5476.

Or;

If you know which IRCC office is processing your application, send the completed form to the office mailing address. Consult IRCC office mailing addresses.

Notify IRCC about any changes

You must let IRCC know if any information changes regarding the person you authorized to represent you on your application.

If your application was already submitted, use this Web form and upload the IMM 5476.


Step 3: Pay the fees

Calculating your fees

Use the table below to calculate the total amount of fees to be paid. You must include your proof of payment with this application.

Processing Fee Number of persons Amount per person Amount due
Permanent Resident Card   x $50  
Total Payment:

Important information: You must pay your fees online. We will return your application if you send any other type of payment.

You can submit an IMM 5401 payment receipt with your application only if it was date stamped by a Canadian financial institution before April 1st, 2016.


Incorrect fee payment

Payment issue - No fee included

CIC will return your application.

Note: Processing of your application will only start after you return your application with the requested fees.

Payment issue - Insufficient fees included

CIC will return your application.

Note: Processing of your application will only start after you return your application with the requested fees.

Payment issue - Overpayment

CIC will:

  • start processing your application, and
  • send you a refund as soon as possible.

Note: You do not have to request a refund, it will be done automatically.

Payment issue – Expired payment

For expired certified cheques, bank drafts and money orders only. CIC will return your application.

Note: Processing of your application will only start after you return your application with requested fees.


Online fee payment

You can pay your fees online if you have:

  • a valid email address;
  • access to a printer (you will need to print the receipt); and
    • a Visa, MasterCard or American Express credit card or a prepaid credit card; or
    • a Canadian-issued debit card from BMO, Scotia Bank, RBC or TD. You must be enrolled in online banking. Credit cards that are also used as debit cards (e.g. Visa Debit) are not accepted.

Instructions

Follow these instructions to pay using the Internet.

  • Go to online Payment.
  • Follow the online instructions.
    • At the end, click on the button to print the IRCC official receipt with barcode. Print two copies.

Note

Do not exit without printing the receipt!

  • Attach a copy of this receipt to your completed application. Keep the second copy of the receipt for your records.

Proof of payment

Use the printed receipt as your proof of payment.



Step 4: Mail the application

Where to mail the application

Mail your application in a stamped envelope to the address below:

Regular mail:

Attach enough postage (top right of the envelope)
Sender (top left of the envelope) (Your name)
(Your Address)
(Your Postal Code)
Recipient (centre of the envelope)
Case Processing Centre — PR Card
P.O. Box 10020
SYDNEY, NS  B1P 7C1
CANADA

Or by courier:

Attach enough postage (top right of the envelope)
Sender (top left of the envelope)
(Your name)
(Your Address)
(Your Postal Code)
Recipient (centre of the envelope) Case Processing Centre – PR Card
49 Dorchester Street
Sydney, NS
B1P 5Z2


Note

Make sure you have included the Document Checklist and all the necessary documents with your application.


Is your application urgent?

To qualify for urgent processing, you must show that you need your PR Card within the next three months for one of these reasons:

  • For travel because of your own serious illness;
  • For travel because of the serious illness or death of a family member;
  • To obtain employment or to travel because of employment requirements or an employment opportunity

You must include all of the following documents to show that you need urgent processing:

  • A copy of proof of travel such as tickets or an itinerary showing the destination and dates you will be travelling;
  • A copy of proof of payment for travel showing the date, full amount and method of payment;
  • A letter explaining the reason for the urgency; and
  • Proof of urgency (ie. a doctor’s note, death certificate, letter from employer, etc.)

You must provide the English or French translation for any documents that are not English or French. See the section translation of documents.

If you do not send all of this information, we may not process your application urgently.

Write “Urgent” on your envelope.


What happens next

Hearing from IRCC

After you submit your application, you can expect to hear from us:

  • If your application is properly completed and you meet the requirements for a PR Card
    • If you gave us a valid email address, we will send you an Acknowledgement of Receipt (AoR) of your application;
    • you will get your card in the mail or a letter from us telling you when and where to pick up your card.
  • If your application is incomplete
    • your application will be returned to you.

If we ask you to pick up your PR Card in person

You must bring your old card and the original documents of the photocopies you included with your application.



Important information

Updating your contact information

If your address or telephone number changes during the application process, you must let us know. You can do this by going to Change of Address or by visiting the Help Centre.


Checking application status

In Canada and the United States

You may Contact Us or go online to see the current status of your application:

  1. Click on Check application status, and
  2. follow the instructions provided.

To obtain details on how to remove your application status information from the Internet, visit the “Frequently Asked Questions” (FAQ) section.

If you are outside Canada and the United States:

Contact the Canadian embassy, high commission or consulate responsible for your region


Protecting your information

Your personal information is:

  • available to CIC and the Canada Border Services Agency (CBSA) employees who need to see it in order to provide the services to you, and
  • not disclosed to other organizations except as permitted under the provisions of the Privacy Act or the Citizenship Regulations.

For more information. You can obtain additional information on the protection of your data by visiting the Help Centre.


Quality Assurance Program

Our quality assurance program randomly chooses applications for a special review. If chosen, we will ask you to attend an interview with an IRCC official to:

  • verify that the documentation and any other information you submitted is accurate,
  • verify that your application has been completed properly.

Note: We will notify you in writing if your application is chosen.



For more information

Current processing times and urgent cases

Current processing times are updated regularly on our website. We will only process urgent cases under specific circumstances.


Need help?

If you need help, you can find answers to your questions by visiting the Help Centre.


Appendix A: Residency obligation

Minimum residency obligations

You must meet the residency obligation to get a PR Card.

If you have been a permanent resident for five (5) years or more

  • you must have been physically present in Canada for a minimum of 730 days within the past five (5) years.

If you have been a permanent resident for less than five (5) years

  • you must show that you will be able to meet the minimum of 730 days of physical presence in Canada within five (5) years of the date you became a permanent resident.

Time spent outside of Canada

Notice for persons under 19 years of age:

Residency requirements to keep Permanent Resident status for PR Card and Permanent Resident Travel Document applications:

On August 1, 2014, IRCC’s definition of “child” changed, from under 22 years of age to under 19 years of age.

  • The time an applicant aged 19 and over spent accompanying a parent abroad before August 1, 2014, will be assessed under the previous definition of “child.”
  • The time an applicant aged 19 and over spent accompanying a parent abroad on or after August 1, 2014, will be assessed under the new definition of “child.”

You may also count days outside of Canada as days that you meet the residency obligation in these situations:

Situation 1. Accompanying a Canadian citizen outside Canada

You may count each day you accompanied a Canadian citizen outside Canada as long as this person is your spouse, common-law partner or parent (if you are a child under 19 years of age).

Proof needed

You must provide supporting documents to prove that:

  • The person you are accompanying is a Canadian citizen; and
  • You are the spouse, common-law partner or child of that person.

Supporting documents may include:

  • Mandatory:
    • all passports or other travel documents that the person you are accompanying used in the five (5) years before the application;
    • documents showing the citizenship of the person you are accompanying, including the date the person became a Canadian citizen;
    • proof of the residential addresses of the person you are accompanying for the five (5) years before the application;
    • marriage licence or proof of common-law partnership (if you are accompanying a spouse or common-law partner);
    • child’s birth certificate, baptismal document, or adoption or legal guardianship document (if you are accompanying a parent);
  • You may also include:
    • Canadian Income Tax Notice of Assessment (NOA) for the past two (2) years
    • school or employment records;
    • association or club memberships;
    • any other documents you want us to consider.

Situation 2. Employment outside Canada

You may count each day you worked outside Canada if:

  • you are an employee of, or under contract to, a Canadian business or the public service of Canada or of a province or territory and
  • as a term of your job or contract, you are assigned on a full-time basis to:
    • a position outside Canada
    • an affiliated enterprise outside Canada or
    • a client of the Canadian business or the public service outside Canada; and
  • you will continue working for the employer in Canada after the assignment.

For this application, a Canadian business is defined as:

  • a corporation that is incorporated under the laws of Canada or of a province and that has an ongoing operation in Canada
  • an enterprise that has:
    • an ongoing operation in Canada
    • is capable of generating revenue
    • is carried out in anticipation of profit
    • in which a majority of voting or ownership interests is held by Canadian citizens, permanent residents, or Canadian businesses as defined above or
  • an organization or enterprise created by the laws of Canada or a province

Supporting documents:

You must provide a letter signed by an official of the business stating:

  • the position and title of the signing official
  • the nature of the business and how it fits the description of a Canadian business (see definition above)
  • details of your assignment or contract outside Canada such as:
    • length of the assignment,
    • confirmation that you are a full-time employee of the “Canadian business” working abroad on a full-time basis as a term of your employment, or that you are on contract working abroad on a full-time basis as a term of your contract; and
    • a description or copy of the position profile regarding the assignment or contract abroad, and
  • confirmation that the business was not created primarily to let you meet your residency obligation

You may also include:

  • articles of incorporation and business licences
  • partnership agreements or corporate annual reports
  • corporate Canadian Income Tax Notices of Assessment or financial statements
  • copies of the Employee Assignment Agreement or Contract
  • copies of any agreements between the Canadian business and the business or client outside Canada concerning your assignment to that client or business
  • Pay Statements
  • Canadian Income Tax Notice of Assessment (NOA)
  • T4 slips
  • Any other proof you want us to consider

Situation 3. Accompanying a permanent resident outside Canada

You may count each day you accompanied a permanent resident outside Canada as long as:

  • the person you accompanied is your spouse, common-law partner or parent (if you are a child under 19 years of age); and
  • the person was employed on a full-time basis by a Canadian business or in the public service of Canada or of a province or territory during the time you accompanied him or her.

Proof needed

You must provide supporting documents to prove that:

  • The person you are accompanying is a permanent resident;
  • You are the spouse, common-law partner or child of that person; and
  • The permanent resident you are accompanying meets the residency obligation.

Supporting documents may include:

  • Mandatory:
    • documents showing the person you are accompanying meets the residency obligation;
    • all passports or other travel documents the person you are accompanying used in the five (5) years before the application;
    • marriage licence or proof of common-law partnership (if you are accompanying a permanent resident spouse or common-law partner);
    • child’s birth certificate, baptismal document, or adoption or legal guardianship document (if you are accompanying a permanent resident parent);
  • You may also include:
    • School or employment records;
    • Canadian Income Tax Notice of Assessment;
    • association or club memberships;
    • any other documents you want us to consider.

Humanitarian and compassionate grounds

If you cannot meet the residency obligation, we will consider any compelling humanitarian and compassionate factors in your individual circumstances that may justify that you keep your permanent resident status.

We will notify you if this additional assessment is needed.

Find out if you are eligible

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