Application for a certified true copy, correction, or replacement of an immigration document (IMM 5545)

Overview

Use this application to obtain a certified true copy of an immigration document or a replacement copy of a current, valid document that contains errors or has been lost, stolen or destroyed. If you apply for a certified true copy and your original document cannot be copied you will receive a letter verifying the date of issue and the validity of the document. In the case of an IMM 1000/IMM 5292, you will receive a letter verifying the date and place of your landing if the original document cannot be copied.

You may obtain certified true copies of the following immigration documents:

• Certificate of Departure (IMM 0056)
• Immigrant Visa and Record of Landing (IMM 1000)/Confirmation of Permanent Residence (IMM 5292)
• Visitor Record (IMM 1097)
• Work Permit (IMM 1102)
• Study Permit (IMM 1208)
• Exclusion Order (IMM 1214)
• Deportation Order (IMM 1215)
• Departure Order (IMM 5238)
• Permit to Come into or Remain in Canada (IMM 1263)
• Authorization to Return to Canada Pursuant to Sec. 52 (1) of the Immigration and Refugee Protection Act (IMM 1203)

Note: Certified true copies of the Immigrant Visa and Record of Landing may not be accepted by transportation companies for return travel to Canada. If you are a permanent resident of Canada and are travelling outside the country without the appropriate documentation to prove your status in Canada, you may need to obtain a travel document to demonstrate to representatives of a transportation company that you are entitled to re-enter Canada as a permanent resident. For more information, consult the application package Applying for a Travel Document (Permanent Resident Abroad) (IMM 5529) on our website.

As of December 31, 2003, the Permanent Resident card will be the required proof of status document for permanent residents re-entering Canada on a commercial carrier (airplane, boat, train or bus).

If you are requesting a certified true copy of an immigration document:

Note: Outside Canada. Contact the nearest Canadian embassy, high commission or consulate.

You may request changes to and obtain a replacement of the following current, valid immigration documents:

• Visitor Record (IMM 1097)
• Work Permit (IMM 1102)
• Study Permit (IMM 1208)
• Permit to Come into or Remain in Canada (IMM 1263)

Note: To request changes to your Immigrant Visa and Record of Landing (IMM 1000) or your Confirmation of Permanent Residence (IMM 5292) complete the Request to Amend Your Record of Landing or your Confirmation of Permanent Residence (IMM 5218).

A separate application is required for each family member applying.

Designating a third party or representative

Use of a Representative (IMM 5476)

If you have questions or need clarification about this application kit, you may contact us. You may also choose to obtain the help of a representative if you need additional advice or support. We will process your application in the same manner, whether or not you have a representative.

A representative is someone who has your permission to conduct business on your behalf with Citizenship and Immigration Canada (CIC). He or she will also be able to obtain information on your case file.

If you are appointing a representative, you must obtain and complete the Use of a Representative form (IMM 5476) and send it with your application. The form is available on our website or from our Call Centre.

Authority to Release Personal Information to Designated Individuals (IMM 5475)

To authorize us to release information from your case file to someone other than a representative, you will need to complete form Authority to Release Personal Information to a Designated Individual (IMM 5475) which is available on our website.

The person you designate will be able to obtain information on your case file, such as the status of your application. However, he or she will not be able to conduct business on your behalf with CIC.

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