Citizenship and Immigration Canada
www.cic.gc.ca
Common menu bar links
Application for a citizenship certificate under Section 3 — Proof of citizenship (CIT 0001)
What happens next?
Once your application is received
The following table outlines the type of communication that you receive from CIC as a result of submitting this application.
| If you applied from… | Then… |
|---|---|
| within Canada or directly from the United States | You will receive a letter acknowledging receipt of your application. |
| outside Canada (this includes applications from the United States through a Canadian Embassy or Consulate) | You will receive a receipt from the Canadian Embassy, High Commission or Consulate where you submitted your application. Note: Mail services can vary between countries. Allow several weeks for mail going to Canadian Embassies, High Commissions and Consulates. |
Note: Some applications may encounter delays or require a more extended time period for processing. In these cases you will be contacted for more information or asked to supply additional documents.
Current processing times
Processing time can change. You can obtain current processing times on
our website at:
www.cic.gc.ca/english/information/times/index.asp.
Updating your contact information
During the application process, you must advise us of any change of address or telephone number by:
- go to www.cic.gc.ca, click on Change My Address in the I Need To… section on the right-hand side of the page; or
- see How to Contact CIC at the end of this guide.
Checking application status online
You can check the status of your application online by doing the following:
- Log on to our website at www.cic.gc.ca;
- Go to Check My Application Status in the I Need To… section on the right-hand side of the page.
- Then click on Client Application Status and follow the instructions provided.
To obtain details on how to remove your application status information from the Internet, visit the “Frequently Asked Questions” (FAQ) section.
Protecting your information
Your personal information is
- only available to CIC employees who need to see it in order to provide the services to you, and
- not disclosed to anyone else without your written consent, unless authorized by law.
You
can obtain additional information on the protection of your data by visiting
the “Frequently
Asked Questions” (FAQ)
on our website.
Quality Assurance Program
Our quality assurance program randomly selects applications for a special review. If selected you will be asked to attend an interview with a Citizenship and Immigration official so that we can:
- verify the documentation you submitted is accurate;
- verify that your application has been completed properly.
Note: You will be notified in writing should your application be selected.
How to contact CIC
The table below shows the three ways you can contact CIC.
| Website | www.cic.gc.ca |
|---|---|
| Within Canada | CIC Call Centre: 1-888-242-2100 (toll-free) Hours of operation: If you are deaf, deafened or hard of hearing,
or you have a speech impediment and use a text telephone, you can access the TTY service
from 8 a.m. to 4 p.m. your local time by calling: |
| Outside Canada | Contact a Canadian
Consult the local phone pages or the CIC website for addresses, phone numbers and website addresses. |
