Citizenship and Immigration Canada
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Frequently asked questions:
Working temporarily in Canada

Live-In Caregiver Program

What if I need help?

If your employer treats you unfairly, you can call or write to the nearest provincial or territorial labour standards office. See the List of provincial and territorial labour standards offices in the Related Links section at the bottom of this page.

Your employer cannot penalize you for complaining to a labour standards office. The office may ask if you have tried first to resolve the problem by talking to your employer. Your employer may not realize that there is a problem, and you may be able to solve it by telling your employer how you feel and the reason for your concern.

In every province and territory, private and public agencies offer encouragement and advice. These agencies can help you if you have difficulties, such as stress, anxiety or any other problems. These agencies are usually listed in the telephone book. In some locations, there are also professional support networks for live-in domestics or caregivers. See the List of professional associations in the Related Links section at the bottom of this page.

Service Canada, a part of Human Resources and Skills Development Canada (HRSDC), offers employment services. To find out which HRSDC–Service Canada centre serves your area, consult the government section of your telephone directory or visit the HRSDC website. Find a link to this website in the Related Links section at the bottom of this page.