Visa office in Havana, Cuba

Responsible for Permanent Resident Applications from:

(Includes Self-employed, Start-up visa, Quebec-selected skilled worker, PNP and family sponsorship)


Note: The Mexico City visa office processes applications for Self-employed, Start-up visa, Quebec-selected skilled worker and PNP, sponsorship of parents and grandparents, and sponsorship of dependent children.

Note: If you wish to apply for permanent residence under the Federal Skilled Worker, Federal Skilled Trade, Canadian Experience Class, or some Provincial Nominee programs, you must apply online via Express Entry.

All new family sponsorship applications must first be mailed to the Case Processing Centre in Mississauga, Ontario, Canada.

Responsible for Temporary Resident Applications from:

(Includes visitors, students, temporary workers and permanent resident travel documents)


Need help? Find answers to your questions in the Help Centre.

Case specific:

Use this Web form to:

  • ask about an application that has passed the normal processing times
  • provide additional information about your application
  • report a technical issue


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