After you apply: get next steps

If you have filled out your application properly and meet all the requirements, we will mail your card to you. We will only mail PR cards to residential addresses in Canada.

In some cases, we may ask you to pick up your card at a local office. If so, bring your passport and the original documents you sent when you applied. If you do not pick up your card within 180 days, the card will be destroyed and you will have to re-apply.

We will contact you if there are problems with your application.

Tell us if you move or change phone numbers

If you move or change your telephone number after you apply, you must tell us using the online tool.

Destroy your old card

When you receive your PR card, you must destroy your old card (if you have one), such as cutting it in half. Even if your other card:

  • has expired,
  • has a name you used before, or
  • is damaged.

it must be destroyed.

Find how long it will take

You can view the current processing times for PR card applications and check the status of your application online.

Living in Canada tool

Living in Canada