Urgent processing of permanent resident card

You are in Canada, applied and now need urgent processing

First, check your application's status online. (It can take up to six weeks for your application to show up in the system.)

Based on its status:

If your application is already in process

Contact us by email or fax to request urgent processing.

By email

Send an email to CIC-Telecentre-Contact-PRC-CRP@cic.gc.ca. In your email:

  • Include all of the information we ask for in the body of the email.
  • Attach scans or copies of your proof of travel and proof of payment. Each attachment must be 2Mb or smaller and in PDF, JPG, TIFF, DOC or DOCX formats.

Information you must include in the email

  • FULL NAME as shown on Record of Landing (IMM1000) or Confirmation of Permanent Residence (IMM5292 or IMM5688)
  • CURRENT NAME (if different from above)
  • CLIENT ID on your PR card (8 digits) or IMMIGRATION DOCUMENT NUMBER
  • DATE OF BIRTH (using this format: DD/MM/YYYY)
  • HOME ADDRESS (including postal code)
  • TELEPHONE / FAX
  • EMAIL ADDRESS (giving an email address will authorize all messages, including file and personal information, to be sent to that email address)
  • DATE APPLICATION SENT
  • COURIER COMPANY USED
  • Attach these documents as electronic files:
    • PROOF OF TRAVEL - A copy of plane, bus, train or boat ticket / e-ticket / official itinerary. It must show your name.
    • PROOF OF PARTIAL/FULL PAYMENT FOR TRAVEL - Must show how you paid (cash, cheque, credit card) and the amount.

By fax

Print and complete the Urgent Processing Template (PDF, 531 Kb) and send it to 514-496-8670.

What happens next

We will call or email you within two business days to tell you whether it is possible to speed up your application.

When your card is ready, we will usually mail it to you. In some cases, we may ask you to pick it up in-person at a local office.

If your application is not yet in process
  1. Fill out another application as shown in applying for a permanent resident card.

    You must include all the supporting documents in this new application, including another set of pictures and certified copies of documents (if applicable).

  2. With your application, include a photocopy of your proof of travel and proof of payment for your travel (partial or full payment).

    The proof of travel, such as tickets or an itinerary, must show:

    • the dates you will be traveling,
    • your personal information such as your full name, and
    • your destination (where you are going).

    The proof of payment can be part or full price for your travel. It must show:

    • the date that you paid,
    • the amount paid, and
    • how you paid.

    If you do not send all this information, we may not process your application urgently. We will process it normally.

  3. Please provide an email address where we can contact you if there are any questions.

  4. Also include a photocopy of your receipt of payment form (IMM 5401) or electronic receipt. Do not make a new payment.

  5. On your envelope, write:

    Urgent — Proof of travel included

What happens next: When we get your application, we will review it and decide if you qualify for urgent processing.

When your card is ready, we will mail it to you. However, we may ask you to pick it up in-person at a local office.

We cannot guarantee that your card will be ready before you leave Canada.

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