Urgent processing of a permanent resident card

To qualify for urgent processing, you must be:

  • travelling in the next three months, and
  • returning to Canada on a commercial vehicle, like an airplane, train, boat or bus.

Even if these conditions apply to you, we may not be able to process your request urgently or get your card to you before you need to travel.

Tell us about your situation

You will need to submit an application for a permanent resident travel document (PRTD) to the visa application centre (VAC) which serves the country and area you are visiting, once you are outside Canada.

If your return flight to Canada is in less than six weeks and you are concerned with receiving the PRTD in time, please ensure to mark your application “Urgent” and provide your travel dates and flight itinerary when applying.

The PRTD is only valid for one (1) re-entry into Canada. Without a PR card or a PRTD, you will not be able to travel to Canada except by private vehicle.

You should apply for your PR card when you return to Canada.

Learn more about what happens after you apply for a PRTD.

You will need to submit an application for a permanent resident travel document (PRTD) to the visa application centre (VAC) which serves the country and area you are visiting, once you are outside Canada.

If your return flight to Canada is in less than six weeks and you are concerned with receiving the PRTD in time, please ensure to mark your application “Urgent” and provide your travel dates and flight itinerary when applying.

The PRTD is only valid for one (1) re-entry into Canada. Without a PR card or a PRTD, you will not be able to travel to Canada except by private vehicle.

Learn more about what happens after you apply for a PRTD.

You will need to submit an application for a permanent resident travel document (PRTD) to the visa application centre (VAC) which serves the country and area you are visiting, once you are outside Canada.

If your return flight to Canada is in less than six weeks and you are concerned with receiving the PRTD in time, please ensure to mark your application “Urgent” and provide your travel dates and flight itinerary when applying.

The PRTD is only valid for one (1) re-entry into Canada. Without a PR card or a PRTD, you will not be able to travel to Canada except by private vehicle.

You should apply for your PR card when you return to Canada.

Learn more about what happens after you apply for a PRTD.

You will need to submit an application for a permanent resident travel document (PRTD) to the visa application centre (VAC) which serves the country and area you are visiting, once you are outside Canada.

If your return flight to Canada is in less than six weeks and you are concerned with receiving the PRTD in time, please ensure to mark your application “Urgent” and provide your travel dates and flight itinerary when applying.

In your PRTD application, provide a detailed explanation of what happened to your PR card. An officer from the VAC may invite you for an interview before issuing your PRTD.

The PRTD is only valid for one (1) re-entry into Canada. Without a PR card or a PRTD, you will not be able to travel to Canada except by private vehicle.

When we issue the PRTD, we will permanently deactivate your PR card.

You can apply for a replacement PR card. There is a $50 fee and you must fill out section G (solemn declaration) when completing the application.

Learn more about what happens after you apply for a PRTD.

Because you can’t find your PR card

If your PR card is lost, stolen or destroyed while you are in Canada, contact CIC through the case specific enquiry form to report what happened. Then you’ll need to apply for a replacement PR card. There is a $50 fee to replace your PR card and you must fill out section G (solemn declaration) when completing the application.

  1. Fill out the application for a permanent resident card.

  2. Include a photocopy of your proof of travel and proof of payment with your application.

    The proof of travel, such as tickets or an itinerary, must show:

    • the dates you will be traveling,
    • your personal information including your full name,
    • that you have a return ticket leaving from Canada, and
    • your destination (where you are going).

    The proof of payment must show that you paid for your ticket in full. It must show:

    • the date that you paid,
    • the full amount paid, and
    • how you paid.

    If you do not send all this information, we may not process your application urgently. We will process it normally.

  3. On your envelope, write:

    Urgent — Proof of travel included

Next Steps: If you do not receive your PR card before you have to travel, follow the steps for how you can return to Canada without a PR card.

First, check your application's status online.

Based on its status:

If your application is already in process

Contact us through the case specific webform and follow the instructions for applying for urgent processing of your renewal/replacement permanent resident card. If you do not include a valid email address under Enquirer identification, we will not be able to contact you.

What happens next

If you send us all the information we ask for, including a valid email address, we will email you within two business days to tell you if we can speed up your application.

If you do not provide all of the information we ask for, we may not process your application urgently. We will continue to process it normally.

When your card is ready, we will usually mail it to you. In some cases, we may ask you to pick it up in-person at a local office.

If your application is not yet in process or does not appear in the system

  1. Fill out another PR card application.

    You must include all the supporting documents in this new application, including another set of pictures and certified copies of documents (if applicable).

  2. With your application, include a photocopy of your proof of travel and proof of full payment for your travel.

    The proof of travel, such as tickets or an itinerary, must show:

    • the dates you will be traveling,
    • your personal information including your full name,
    • that you have a return ticket leaving from Canada, and
    • your destination (where you are going).

    The proof of payment must show that you paid for your ticket in full. It must show:

    • the date that you paid,
    • the full amount paid, and
    • how you paid.

    If you do not send all this information, we may not process your application urgently. We will process it normally.

  3. Please provide an email address where we can contact you if there are any questions.
  4. Also include a photocopy of your receipt of payment form (IMM 5401) or electronic receipt for the application you previously submitted. Do not make a new payment.
  5. On your envelope, write:

    Urgent — Proof of travel included

What happens next: When we get your application, we will review it and decide if you qualify for urgent processing. When your card is ready, we will mail it to you. However, we may ask you to pick it up in-person at a local office.

If you do not receive your PR card before you have to travel, follow the steps for how you can return to Canada without a PR card.

You cannot apply for a PR card at a CIC office outside Canada.

Submit an application for a permanent resident travel document (PRTD) by mail to the visa application centre (VAC) which serves the country and area you are visiting.

If your return flight to Canada is in less than six weeks and you are concerned with receiving the PRTD in time, please ensure to mark your application “Urgent” and provide your travel dates and flight itinerary when applying.

The PRTD is only valid for one (1) re-entry into Canada. Without a PR card or a PRTD, you will not be able to travel to Canada except by private vehicle.

Learn more about what happens after you apply for a PRTD.

You cannot apply for a PR card at a CIC office outside Canada.

Submit an application for a permanent resident travel document (PRTD) by mail to the visa application centre (VAC) which serves the country and area you are visiting.

If your return flight to Canada is in less than six weeks and you are concerned with receiving the PRTD in time, please ensure to mark your application “Urgent” and provide your travel dates and flight itinerary when applying.

The PRTD is only valid for one (1) re-entry into Canada. Without a PR card or a PRTD, you will not be able to travel to Canada except by private vehicle.

You can apply to replace your PR card when you return to Canada.

Learn more about what happens after you apply for a PRTD.

You cannot apply for a PR card at a CIC office outside Canada.

If your PR card is lost or stolen while you are outside Canada, you must report the loss or theft to the nearest Canadian visa office.

To return to Canada, submit an application for a permanent resident travel document (PRTD) by mail to the visa application centre (VAC) which serves the country and area you are visiting.

If your return flight to Canada is in less than six weeks and you are concerned with receiving the PRTD in time, please ensure to mark your application “Urgent” and provide your travel dates and flight itinerary when applying.

As part of your application, you should include:

  • the report you sent to the nearest Canadian visa office about the loss or theft; and,
  • a copy of any police report you may have filed about the loss or theft of your PR card.

The PRTD is only valid for one (1) re-entry into Canada. Without a PR card or a PRTD, you will not be able to travel to Canada except by private vehicle.

You can apply to replace your PR card when you return to Canada.

Learn more about what happens after you apply for a PRTD.

For more information

You can see current processing times and service standards for PR cards.

Travelling abroad

Information for Canadians travelling or living abroad
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