Using an immigration and citizenship representative

Find out how to use a representative to help with your immigration or citizenship application or access the Immigration, Refugees and Citizenship Canada (IRCC) Authorized Paid Representatives (APR) Portal.

This information doesn’t apply to passport applications.

Learn about representatives

Who paid and unpaid immigration and citizenship representatives are and what they do

Choose a representative

How to find a representative and protect yourself from fraud

Add, change or cancel a representative

How to complete and submit the form to add, change or cancel a representative

Give someone access to your file

How to give someone who is not your representative access to your file

File a complaint

What to do if you are having trouble with your representative’s services and what to do if they break the law

Access the Authorized Paid Representatives Portal

If you are a representative, sign in to the APR Portal to file, manage, and track applications for your clients

Questions about using or being a representative?

Find quick and direct answers to questions about using or being a representative.

Protect yourself from fraud

Don’t be a victim of fraud – Immigrate to Canada the right way

Before You Arrive in Canada

This video will help you get ready for your new life in Canada. It will explain some of the things you should do before you leave your country of origin to make sure you are prepared when you arrive in Canada.

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