It is up to you if you want to use a representative. This could be:
- a citizenship or immigration consultant,
- a lawyer,
- a Quebec notary or
- a paralegal regulated by a law society.
Any of these people must be members in good standing of the designated body for their group.
No representative has special access to our programs and services. No one can guarantee you a visa.
You can get all the forms and guides you need to apply for any type of visa or citizenship for free on this website.
Tips for choosing a representative
- Ask people you trust to recommend someone. Get advice from several people before you choose.
- Ask about their training and experience. For instance:
- find out if they are authorized,
- ask for references and
- find out how long they have been in business.
- Discuss the services they will provide and the fee. Get this information in writing.
- Ask questions. Be wary of someone who will not answer your questions.
- Be careful of anything that sounds too good to be true.
If you are using a representative in Canada, you can also contact the Better Business Bureau before you choose one. It can tell you if it has had complaints about a citizenship or immigration consultant, lawyer or other representative who works in Canada.
Once you have chosen a representative
- Make sure you get a written contract. Read it carefully before you sign it. Make sure it lists all the services the representative will give you and clearly states the fee.
- Do not leave original documents or photos with them.
- Do not sign blank application forms.
- Do not sign forms or documents unless you can read them. If you do not understand them, bring someone with you to translate.
- Make sure to get copies of any documents that the representative makes for you.
- Any time you pay them, get a signed receipt.
- Make sure your representative updates you on your application often.
- You can change your representative at any time. You can deal directly with the visa office or a c itizenship or immigration office in Canada. If you do change your representative, you must tell Citizenship and Immigration Canada (CIC) right away by sending in an updated IMM 5476 Form.
- You must give your representative’s name and contact information on your application form, whether they are paid or not. If your representative says you do not have to, they are wrong.
- If you choose a paid representative who is not a member of one of the designated bodies mentioned above, we will return your application to you
Note: The Government of Canada will never ask you to deposit money into a personal bank account. We will not ask you to transfer money through a private money transfer company.
Remember—it is up to you to make sure all the information in your application is true and correct. It is against the law to give false or misleading information to CIC.
- If anything on your application is false or misleading, you may not be allowed to enter Canada. You could be deported from Canada after you arrive.
- Representatives who tell you to give false or misleading information are also breaking the law.
Processing fees are the same at all Canadian visa offices around the world. Fees are in Canadian dollars. Check the website of the visa office you are dealing with to find out how to pay.
To protect your privacy, you must give written consent to CIC before we can share any personal information with your representative.
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