Handling emergencies

In case of an accident

If you have a car accident and need medical help for injuries, call 911 or your local emergency number. Tell the person who answers the phone where you are, what happened and what you need. If needed, they will send emergency vehicles to your location.

If you call 911 and need medical help, the police and an emergency vehicle will be sent to your location. You will have to answer police questions about the accident.

Exchange information

Whether or not there are injuries, if your accident involves another person or vehicle, you and the other driver must give each other the following information:

  • Names
  • Addresses
  • Telephone numbers
  • Driver’s licence numbers
  • Insurance numbers

Stay at the scene

NEVER leave the scene of an accident, especially if you hit someone, without collecting information about each driver and contacting the police to report the accident. You should report accidents immediately to your car insurance company.

Respect emergency vehicles

Vehicles such as police cars, ambulances and fire trucks that are responding to emergencies have priority on Canada’s roads.

Emergency vehicles turn on flashing red or blue lights when responding to emergencies. They may also use a siren to signal an emergency. All drivers must stop and make room for emergency vehicles to pass. If possible, pull over to the right side of the road.

<< Back — Laws and safety