How to renew your passport

IRCC has resumed using Canada Post mail services

Effective July 11, 2016, Immigration, Refugees and Citizenship Canada (IRCC) has resumed normal processing and shipping procedures using Canada Post mail services.

Applications submitted at a Passport Office or at a Service Canada Receiving Agent will be mailed to the address listed on your application.

If you submitted your application at a Passport Office and do not receive the passport by mail within 15 business days from the date of submission, you should return to the office where you applied to collect the passport.

If you paid for Urgent, Express or Pick-up service, you must pick up your passport at the location and on the date that was decided when you applied.

If you are submitting a new application, include your date of travel and email address if possible.

We are monitoring the Canada Post situation and will provide new instructions as needed.

The forms you complete differ depending on where you are.

Those living in Bermuda, American Samoa, the Midway Islands, Puerto Rico and the US Virgin Islands should select the United States, as the same application steps apply to these countries.

Renew your passport – adults in Canada

To renew your passport, you must be a Canadian citizen and 16 years of age and over. Before you apply, answer a few questions or read the eligibility requirements to find out if you’re eligible to renew your passport, or if you need to apply for a new passport.

It’s important to know your travel date. If you are not traveling in the next month or so, you can submit your application by mail or visit one of the Passport offices, Service Canada or Canada Post receiving agent locations. If you need your passport within the next 20 days, you need to apply in person at one of the Passport office locations. Many locations also offer pick-up, express and urgent service for an extra fee.

If you already have a passport, it will be cancelled and must be submitted with your application. A cancelled passport cannot be used for travel.

Are you also submitting an application for your child? Find out how to apply for a passport for your child.

  1. Complete the application form

    To save time, complete the form on your computer and then print it. Sign each page of the application.

    Complete the Adult Simplified Renewal Passport Application form (PPTC 054).

    Does your passport have a valid visa in it?

    If you submit a passport for renewal that has a valid visa, tell us on the application form that you want the original passport returned to you and that you still need that visa. If you don’t, the visa could be damaged when the previous passport is cancelled.

  2. Gather all necessary documents and get your passport photo

    Include the following documents with your application form:

    • your most recent passport
    • two identical passport photos (the name and address of the photographer and the date the photos was taken must be included on the back of one of the photos. Read the full requirements for more information)

    Extra documents may be required if you want to omit your place of birth on your passport.

  3. Find two references

    You will also need two references to include on your application. Your references must have known you for at least two years.

  4. Submit your application and pay your fees

    If you are applying by mail:

    Use a certified courier or traceable mail service to reduce the delivery time of your application and help protect your documents.

    Address for mail:

    Government of Canada
    Passport Program
    Gatineau, Quebec K1A 0G3
    Canada

    If using a courier:

    Government of Canada
    Passport Program
    22 de Varennes Street
    Gatineau, Quebec J8T 8R1
    Canada

    Paying your fees

    When applying by mail, you can pay by:

    • Visa, MasterCard, American Express credit card (prepaid cards are accepted), or
    • certified cheque or money order (postal or bank) in Canadian funds, made payable to the "Receiver General for Canada". The exact fee must be specified.

    Debit cards (Interac, Visa Debit or Virtual debit) are not accepted for applications submitted by mail or by a third party.

    You will not receive a refund for the service fee if you:

    • cancel your application,
    • are refused a travel document, or
    • are issued a passport for a shorter validity period than requested (for example, in cases where an individual has had multiple losses).

    Only the consular fee, which applies to all adult applications, is refundable if a passport is not issued.

    Find out what the fees are for your passport application.

    If you are applying in person:

    Find a passport office or a receiving agent (Service Canada or Canada Post) closest to you.

    Note: Canada Post charges an extra $20 fee plus applicable taxes.

    When applying in person, you should submit your application yourself. If this is not possible, it may be submitted in person by someone else unless it is an urgent or express request (you must apply in person yourself for urgent or express service).

    If you want to pick up your passport in person, you need to pay the additional fee when you apply.

    Passports may be picked up by a third party if they provide written consent from the applicant, as well as valid identification.

    Paying your fees

    When applying in person, you can pay by:

    • Credit card or prepaid card (Visa, MasterCard, American Express)
    • Debit card (Interac)
    • Certified cheque or money order (postal or bank) in Canadian funds, made payable to the "Receiver General for Canada". The exact fee must be specified

    Passport offices do not accept cash or personal cheques. Receiving agents (Service Canada and Canada Post) will accept cash (exact change only) but will not accept personal cheques.

    Debit cards (Interac, Visa Debit or Virtual debit) are not accepted for applications submitted by a third party.

    You will not receive a refund for the service fee if you:

    • cancel your application,
    • are refused a travel document, or
    • are issued a passport for a shorter validity period than requested (for example, in cases where an individual has had multiple losses).

    Only the consular fee, which applies to all adult applications, is refundable if a passport is not issued.

    Find out what the fees are for your passport application.

  5. Receiving your passport

    If you applied by mail, the passport (and any original documentation you submitted) will be returned to you by mail; and may be in two separate packages.

    If you applied in person and paid for a pick-up service, the pickup date will be indicated on your receipt.

    You can send someone else to pick up your passport if they have valid identification and written authorization from you to do so.

Renew your passport – adults in the United States

Government of Canada consular offices in the United States do not provide passport services. You must send your application by mail.

If you happen to be in Canada, you can apply in person at a passport office or a receiving agent (Service Canada or Canada Post) and make arrangements to pick it up for an additional service fee or have the passport delivered to your address in the United States.

To renew your passport you must be a Canadian citizen and be 16 years of age and over. Before you apply, answer a few questions or read the eligibility requirements to find out if you’re eligible to renew your passport, or if you need to apply for a new passport.

Urgent request

If you need a passport urgently or in exceptional circumstances (illness, death), contact the nearest Government of Canada passport issuing office abroad. Additional fees apply.

If you already have a passport, it will be cancelled and must be submitted with your application. A cancelled passport cannot be used for travel.

Are you also submitting an application for your child? Find out how to apply for a passport for your child.

  1. Complete the application form

    To save time, complete the form on your computer and then print it. Sign each page of the application.

    Complete the Adult Simplified Renewal Passport Application form (PPTC 054).

    Does your passport have a valid visa in it?

    If you submit a passport for renewal that has a valid visa, tell us on the application form that you want the original passport returned to you and that you still need that visa. If you don’t, the visa could be damaged when the previous passport is cancelled.

  2. Gather all necessary documents and get your passport photo

    Include the following documents with your application form:

    • your most recent passport
    • two identical passport photos (the name and the complete address of the photographer and the date the photos was taken must be included on the back of one of the photos. Read the full requirements for more information)

    Extra documents may be required if you want to omit your place of birth on your passport.

  3. Find two references

    You will also need two references to include on your application. Your references must have known you for at least two years. You cannot use a family member or your guarantor as a reference.

  4. Submit your application and pay your fees

    If you are applying by mail:

    Applications must be sent by mail to our office in Canada. Using a certified courier or traceable mail service can reduce the delivery time of your application and help protect your documents.

    By mail:

    Government of Canada
    Passport Program
    Gatineau QC K1A 0G3
    Canada

    By certified courier:

    Government of Canada
    Passport Program
    22 de Varennes Street
    Gatineau QC J8T 8R1
    Canada

    Paying your fees

    When applying by mail, you can pay by:

    • Visa, MasterCard, American Express credit card (prepaid cards are accepted), or
    • certified cheque or money order (postal or bank) in Canadian funds, made payable to the "Receiver General for Canada". The exact fee must be specified.

    Debit cards (Interac, Visa Debit or Virtual debit) are not accepted for applications submitted by mail or by a third party.

    You will not receive a refund for the service fee if you:

    • cancel your application,
    • are refused a travel document, or
    • are issued a passport for a shorter validity period than requested (for example, in cases where an individual has had multiple losses).

    Only the consular fee, which applies to all adult applications, is refundable if a passport is not issued.

    Find out what the fees are for your passport application.

    If you are applying in person in Canada:

    If you happen to be in Canada you can apply in person at a passport office or a receiving agent (Service Canada or Canada Post).

    When you apply in person, you can choose if you want the passport delivered to your address in the United States or you can pick it up for an additional service fee.

    If you choose to pick up your passport, you have to pick it up in person; nobody else can do it for you.

    Paying your fees

    When applying in person, you can pay by:

    • Credit card or prepaid card (Visa, MasterCard, American Express)
    • Debit card (Interac)
    • Certified cheque or money order (postal or bank) in Canadian funds, made payable to the "Receiver General for Canada". The exact fee must be specified

    Passport offices do not accept cash or personal cheques. Receiving agents (Service Canada and Canada Post) will accept cash (exact change only) but will not accept personal cheques.

    You will not receive a refund for the service fee if you:

    • cancel your application,
    • are refused a travel document, or
    • are issued a passport for a shorter validity period than requested (for example, in cases where an individual has had multiple losses).

    Only the consular fee, which applies to all adult applications, is refundable if a passport is not issued.

    Find out what the fees are for your passport application.

  5. Receiving your passport

    If you applied by mail, the passport (and any original documentation you submitted) will be returned to you or to your address in the United States by courier service; and may be in two different packages.

    If you applied in person in Canada and paid for a pick-up service, the pickup date will be indicated on your receipt. You have to pick up your passport in person; nobody else can do it for you.

Renew your passport – adults outside Canada and the United States

Submit your application to the nearest Government of Canada passport issuing office abroad.

If you happen to be in Canada, you can apply in person at a Passport office  and a service fee will apply.

To renew your passport you must be a Canadian citizen and 16 years of age and over. Before you apply, answer a few questions or read the eligibility requirements to find out if you’re eligible to renew your passport, or if you need to apply for a new passport.

Urgent request

If you need a passport urgently or in exceptional circumstances (illness, death), contact the nearest Government of Canada passport issuing office abroad. Additional fees apply.

If you already have a passport, it will be cancelled and must be submitted with your application. A cancelled passport cannot be used for travel.

Are you also submitting an application for your child? Find out how to apply for a passport for your child.

  1. Complete the application form

    To save time, complete the form on your computer and then print it. Sign each page of the application.

    Complete the Adult Simplified Renewal Passport Application form (PPTC 482).

    Does your passport have a valid visa in it?

    If you submit a passport for renewal that has a valid visa, tell us on the application form that you want the original passport returned to you and that you still need that visa. If you don’t, the visa could be damaged when the previous passport is cancelled.

  2. Gather all necessary documents and get your passport photo

    Include the following documents with your application form:

    • your most recent passport
    • two identical passport photos (the name and the complete address of the photographer and the date the photos was taken must be included on the back of one of the photos. Read the full requirements for more information)
  3. Find two references

    You will also need two references to include on your application. Your references must have known you for at least two years. You cannot use a family member or your guarantor as a reference.

  4. Submit your application and pay your fees

    Submit your application to the nearest Government of Canada passport issuing office abroad.

    If you are in Canada, you may apply in person at a Passport office but you will be required to pick up your passport in person before you leave. You cannot apply at a Service Canada or Canada Post receiving agent. The passport cannot be mailed to your address outside Canada or United States.

    Paying your fees

    Fees and payment methods vary based on the exchange rate and local banking regulations. Contact the closest Government of Canada passport issuing office abroad to confirm fees and methods of payment.

    When you apply in person at a Government of Canada passport issuing office abroad you can pay for your passport application by:

    • cash (where accepted – please confirm fee and accepted methods of payment with the nearest Government of Canada office abroad),
    • credit card (where accepted – please confirm fee and accepted methods of payment with the nearest Government of Canada office abroad), or
    • certified cheque, traveller’s cheque or international money order (postal or bank) made payable to the Canadian Embassy, High Commission or Consulate, as the case may be (where accepted – please confirm fee and accepted methods of payment with the nearest Government of Canada office abroad).

    If you pay by credit card, you will need to complete a Credit Card Authorization form, to give permission to the Government of Canada to charge your credit card for your passport application.

    You will not receive a refund for the service fee if you:

    • cancel your application,
    • are refused a travel document, or
    • are issued a passport for a shorter validity period than requested (for example, in cases where an individual has had multiple losses).

    Only the consular fee, which applies to all adult applications, is refundable if a passport is not issued.

    Find out what the fees are for your passport application.

    When you apply in person in Canada, you can pay by:

    • Credit card or prepaid card (Visa, MasterCard, American Express)
    • Debit card (Interac)
    • Certified cheque or money order (postal or bank) in Canadian funds, made payable to the "Receiver General for Canada". The exact fee must be specified

    Passport offices do not accept cash or personal cheques.

    You will not receive a refund for the service fee if you:

    • cancel your application,
    • are refused a travel document, or
    • are issued a passport for a shorter validity period than requested (for example, in cases where an individual has had multiple losses).

    Only the consular fee which applies to all adult applications, is refundable if a passport is not issued.

    Find out what the fees are for your passport application.

  5. Receiving your passport

    The Government of Canada passport issuing office abroad where you applied will let you know when your passport is ready and give you instructions on when and how to pick it up.

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