Review of the Handling of Public
Money Project — Final Report

5.0 Management Response and Action Plan

Recommendation/Management Response
(3 of 11)

Recommendation / Management Response Action Plan Office of Primary Interest Planned
Implementation
Date

3. It is recommended that a communication strategy be developed and implemented outlining the procedures HQ should follow to contact CPC staff quickly regarding system problems and possible processing delays.

Management Response

Management agrees with this recommendation. The strategy is in place but needs to be formalized.

Position paper Accounting Operations March 12, 2002
Discussion with IMTB and DDN IMTB, DDN and Accounting Operations March 20, 2002
Agreement on process March 31, 2002

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