Review of the Immigration Control
Officer Network – Final Report

4.0 Management Response and Action Plan (7/12)

Recommendation / Management Response	Action Plan	Office of Primary Interest	Planned Implementation Date
7. A systematic reporting of performance against expectations, apart from the personnel appraisal process, should be undertaken. To do so, an analysis of expectations should be completed on a mission-by-mission basis by the Enforcement Branch, IR, the Case Management Branch, program managers and ICOs. Plans should allow for accountability by explicitly stating expectations and, in some cases, performance indicators. This planning process should be built into the next annual planning process—the IRIMP—if it is deemed the appropriate vehicle. *Management Response* Management agrees with the recommendation.	The group will establish the format of an enforcement, organized crime and security appendix, and a related statement of objectives, by September 2002 for inclusion in the fall 2002 IRIMP process. In order to develop a systemic method of reporting performance against expectations for the ICO Network, the group agrees that the creation of an appendix to the current IRIMP to cover ICO and Enforcement Program objectives, similar to the appendix for promotion and recruitment activities, would be appropriate. This appendix will include a general statement of objectives, in addition to specific input to missions from the Enforcement Branch and the Case Management Branch at the beginning of the IRIMP process. Mission plans will incorporate this input and allow for accountability by explicitly stating objectives and performance indicators. There was agreement that the Enforcement Branch, IR, the Case Management Branch, program managers and ICOs would complete mission-by-mission expectations.	SED and BCD in consultation with RID	September 2002
In January 2002, SEZ implemented a monthly ICO activities report that serves as an important monitoring tool for ICO activities. SEZ will report back to Geographics, program managers and ICOs on a quarterly basis on the results achieved.		January 2002
In addition, SEZ will produce, on a quarterly basis, Support System for Intelligence (SSI) statistics indicating IDAs versus interdictions, to contribute to the assessment of the effectiveness of interdiction activities abroad and to provide feedback to IR. These responsibilities will be written into the management framework.		Ongoing quarterly

Recommendation / Management Response

Action Plan

Office of Primary Interest

Planned
Implementation
Date

7. A systematic reporting of performance against expectations, apart from the personnel appraisal process, should be undertaken. To do so, an analysis of expectations should be completed on a mission-by-mission basis by the Enforcement Branch, IR, the Case Management Branch, program managers and ICOs. Plans should allow for accountability by explicitly stating expectations and, in some cases, performance indicators. This planning process should be built into the next annual planning process—the IRIMP—if it is deemed the appropriate vehicle.

Management Response

Management agrees with the recommendation.

The group will establish the format of an enforcement, organized crime and security appendix, and a related statement of objectives, by September 2002 for inclusion in the fall 2002 IRIMP process.

In order to develop a systemic method of reporting performance against expectations for the ICO Network, the group agrees that the creation of an appendix to the current IRIMP to cover ICO and Enforcement Program objectives, similar to the appendix for promotion and recruitment activities, would be appropriate. This appendix will include a general statement of objectives, in addition to specific input to missions from the Enforcement Branch and the Case Management Branch at the beginning of the IRIMP process. Mission plans will incorporate this input and allow for accountability by explicitly stating objectives and performance indicators.

There was agreement that the Enforcement Branch, IR, the Case Management Branch, program managers and ICOs would complete mission-by-mission expectations.

SED and BCD in consultation with RID

September 2002

In January 2002, SEZ implemented a monthly ICO activities report that serves as an important monitoring tool for ICO activities. SEZ will report back to Geographics, program managers and ICOs on a quarterly basis on the results achieved.

January 2002

In addition, SEZ will produce, on a quarterly basis, Support System for Intelligence (SSI) statistics indicating IDAs versus interdictions, to contribute to the assessment of the effectiveness of interdiction activities abroad and to provide feedback to IR. These responsibilities will be written into the management framework.

Ongoing quarterly

<< Contents | Previous | Next >>