Audit of Operational Controls at
Ports of Entry (Based on the
1996 Tassé Report) – Final Report

2.0 Findings and Recommendations

2.1 Management Issues

There are nearly 200 ports of entry in Canada. Approximately 50 have an on-site immigration presence, although this presence is sometimes seasonal. These ports of entry play an important role in delivering the immigration program. CIC employees in Canada carry out examinations and reviews at ports of entry to ensure that the integrity of Canada’s Immigration Act is respected. They are responsible for ensuring that individuals wishing to enter Canada have a right to enter the country and, if so, that they are allowed to enter.

The original Tassé report discussed how CIC’s structures and emerging culture had affected its operational controls. The operational controls that the Tassé report discussed in detail related to handling of public monies, control of immigration key control forms, uniforms and badges, security of port stamps and password-protected screensavers. See Appendix C for the audit team’s comments on the Tassé report’s recommendations and action plan.

The Tassé report was issued two years after the creation of the CIC. When the Tassé report was being written, CIC had ceased carrying out periodic operational reviews and audits of operations of local offices (including ports of entry). In the five years since the Tassé report, the workload has increased for port of entry immigration staff, with relatively little increase in resources. For example, in 1995-96, about 40 million visitors sought admission to Canada; in 2000, more than 100 million did so.

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