Audit of Operational Controls at
Ports of Entry (Based on the
1996 Tassé Report) – Final Report

2.2.3 National Headquarters Role in Immigration Key Control Forms

Currently, control of immigration key control forms is housed in IMTB, in the E‑Publications and Forms, E-Service Solutions, Information Management Unit. This unit revised SA6 in the summer of 2000. When the policy was being updated, the unit conferred with Corporate Security.

E-Publications and Forms advised the audit team that there has been very little activity across Canada (in both inland operations and ports of entry operations) with regard to quarterly and annual inventory counts. This situation differs sharply from that in foreign operations, which have been much more vigilant in carrying out inventory counts. One reason why missions have been carrying out quarterly and annual inventory counts is that International Region is copied on all the reports that they send to NHQ. Any failure to comply with the requirement to do inventory counts would be noted by International Region.

Is this lack of compliance occurring domestically because this unit is fairly “buried” within the Department? Requests have been made for quarterly and annual inventory counts, but there has not been the authority to follow up on them. For example, in the fall of 2002, a support staff member sent an e-mail from this unit to all CIC offices across the country requesting that quarterly inventory reports be undertaken. At the time of the audit, procedures had not yet been put into place to follow up on instances of non-compliance on the part of CIC offices.

This situation indicates to the audit team that a higher level of authority or understanding may be necessary to ensure the practices of inventory count, and other practices outlined in chapter SA6, are followed.

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