| Governance |
| Governance and Strategic Direction |
- Processes are in place to develop plans that align with departmental objectives.
- Communication protocols exist for internal stakeholders.
- Communication protocols exist for external stakeholders (e.g., other government departments, provincial ministries, non-governmental organizations, etc.).
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| Accountability |
- Processes exist to ensure that accountabilities and responsibilities are clearly delegated, communicated and adequately discharged.
- A clear organizational structure is established and documented.
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| Risk Management |
- Processes are in place to identify, assess, mitigate and monitor risks.
- Management appropriately communicates risk and risk management strategies to key stakeholders.
- Planning and resource allocation consider risk information.
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| Performance Measurement Framework |
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- Processes exist to ensure that planned results and outcomes are linked to organizational objectives.
- Management monitors and reports on performance and considers performance information in decision making.
- Controls are in place to ensure performance measures are complete and accurate.
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| Internal Controls |
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- Appropriate controls are in place to ensure review of proposals.
- Appropriate controls are in place to approve agreements.
- Appropriate controls are in place to monitor agreements.
- Appropriate controls are in place to administer disbursements.
- Income support payments are issued in compliance with applicable policies.
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| Enhanced Follow-Up |
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- Recommendations are completed or substantially completed.
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