Evaluation of the Strategic Plan for Settlement and Language Training under the Canada-Ontario Immigration Agreement (COIA)

Text version: Exhibit 3: COIA Governance overview: Strategic plan focus

  • Joint Steering Committee
  • Research Sub-Committee
  • Management Committee
  • Research and Accountability Working Group
  • Evaluation and Accountability Sub-Committee
  • Steering Committee for Settlement and Language Training
  • Municipal Immigration Committee
  • Pilot Provincial Nominee Program
  • Language Training Working Group
  • MCI Attraction and Retention Working Group
  • MCI Settlement and Integration Working Group
  • Temporary Foreign Workers Agreement
  • Settlement Working Group
  • Municipal Participation in Portal
  • Legend
  • Strategic Plan Component
  • Portal Working Group
  • Canada-Ontario-Toronto MOU
  • Overall COIA Component

(Performance Measurement Plan, CIC, 2008. Sourced as from COIA Governance Overview, CIC August 2007)

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Text version: Figure 3‑1: Changes in post-arrival information and referral activities as reported by SPOs

In percentage
Option Expanded or enhanced New aspect
First stop or one-stop shops 52 10
Use of networks for referrals 69 3
Information and referral services 78 2
Information, guidance or orientation to life in Canada 73 7

Source: SPO Survey (N=84)

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Text version: Figure 3‑2: Changes in SPOs’ focus of services on target groups

In percentage
Groups Expanded or enhanced New aspect
Francophones 25 2
Women 35 6
Seniors 40 4
Youth 39 14

Source: SPO Survey (N=84)

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Text version: Figure 3‑3: Changes in SPO approaches in addressing barriers

In percentage
Groups Expanded or enhanced New aspect
Other support services 36 6
Child minding services 40 7
Operating hours 65 3
Geographic distribution 58 8
Service delivery methods 68 4

Source: SPO Survey (N=80)

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Text version: Figure 3‑4: Perceptions of SPOs on the effectiveness of referral systems

C. There are effective information and referral systems that link newcomers to the resources they need through all of the stages of their settlement and integration process.
Stage 1 2 3 4 5
Data 1 8 31 30 14

Source: SPO Survey (N=84)

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Text version: Figure 3‑5: Perceptions of SPOs on progress related to coordination of services

A. CIC and MCI have created a coordinated network of services that supports newcomers’ settlement.
Stage 1 2 3 4 5
Data 2 11 42 18 6

Source: SPO Survey (N=79)

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Text version: Figure 3‑6: Changes in language training services reported by language training service providers

In percentage
Services Services enhanced or expanded New areas of service
French language training 5 1
Language mentoring 18 9
Linkages with provincial language training programs 24 4
Language training in the workplace 18 11
Language training for seniors 28 13
Occupation-specific language training  29 15
LINC literacy classes 43 7
Higher level language training 39 13
Coordination within LINC 51 4
Computer-assisted language training 47 9
Language training for employment 51 8
Referrals to settlement services 59 5

Source: SPO Survey (N=76)

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