Evaluation of Host Program

Text version: Occupations of Host Volunteer Survey Respondents

Unemployed 1%
Transportaion & warehousing 1%
Public administration 1%
Construction 1%
Information, culture & recreation 2%
Settlement agency 2%
Finance, insurance, real estate & leasing 3%
Professional, scientific & technical 4%
Business, building & other support services 6%
Education 8%
Other 8%
Administration 9%
Health care & social assistance 12%
Retirees 15%
Students 26%

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Text version: SPOs Perceptions of Host Clarity and Design

    Disagree Neither Agree or Disagree Agree  
The Host Program is well-designed to meet the needs of newcomers SPOs Staff 5% 5% 91% 101%
SPOs Senior Managers 3% 6% 90% 99%
Host Program's objectives, structures, roles and responsibilities are clear SPOs Staff 4% 7% 88% 99%
SPOs Senior Managers 13%   87% 100%
The Host Program is flexible enough to be able to respond to local needs SPOs Staff 2% 7% 90% 99%
SPOs Senior Managers 16% 16% 68% 100%

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Text version: CIC monitoring mechanisms

  Group Disagree Neither Agree Nor Disagree Agree  
CIC has the adequate resources and capabilities to effectively monitor the programs and support delivery CIC Program Officers  50%   50% 100%
Monitoring and reporting mechanisms that are in place for these settlement services are appropriate SPOs Staff 23% 9% 68% 100%
SPOs Managers and Directors 24% 6% 70% 100%
CIC Program Officers  38% 8% 55% 100%

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Text version: Perceptions of Host Program promotion

    Disagree Neither Agree
nor Disagree
Agree
Efforts of CIC to promote the Host Program are effective SPOs Staff 24% 27% 49%
SPOs Senior 26% 22% 52%

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Text version: Client Assessment Procedures

Other 6%
Language assessment 9%
Input from others (settlement staff, school) 12%
Interview 50%
Intake/application form 67%

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Text version: Newcomer Attributes Assessed by SPOs

Language ability 5%
Interest in Canadian culture/Other cultures 9%
Interest in language improvement 9%
Availability/commitment 14%
Other attributes 14%
Preferred status criteria 25%
Need/potential benefit from Program 25%
Interest in social connections 25%

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Text version: Volunteer Assessment Procedures

Other 11%
Volunteer orientation behaviour 23%
Application form 43%
Character references 52%
Criminal record check 52%
Interview 64%

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Text version: Attributes of Volunteers Assessed by SPOs

Second language 5%
Previous volunteer experience 5%
Knowledge of newcomer issues 9%
Other characteristics 16%
Ability to clear police check 23%
Knowledge of local community/Canadian culture 34%
Cultural sensitivity/open-mindedness 39%
Communication/relational skills 41%
Availability/reliability/commitment 52%

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Text version: Volunteer Training Areas

Helping clients find/apply for jobs 18%
Dealing with high needs clients 21%
How to improve clients' language skills 41%
Interacting with other volunteers 52%
Settlement challenges and immigration benefits 59%
Community resources and services 59%
Multicultural/cultural issues 63%
Objectives of the Host Program 89%

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Text version: Newcomers’ Reasons to Participate in Host Program

Other 1%
Recreation 4%
Build skills 4%
Academic assistance 8%
Employment assistance 11%
Settlement assistance 23%
Learn about Canadian culture 30%
To interact with Canadians 33%
To improve English/French skills 53%

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Text version: Perceptions of impact on clients’ settlement and adaptation

      No impact Minor Impact Major Impact
immediate Outcomes Improved English and/or
French skills
Clients 6% 17% 73%
Volunteers 5% 29% 62%
SPOs   5% 93%
Reduced stress of the
settlement process and
increased confidence
Clients 12% 28% 52%
Volunteers 2% 36% 53%
SPOs   5% 93%
Intermediate Outcomes Knowing about various services and resources and become more independent using them in undertaking day-to-day tasks  Clients 15% 24% 53%
Volunteers 6% 50% 38%
SPOs 2% 7% 88%

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Text version: Impact on Clients’ Networks

    No impact Minor Impact Major Impact  
Knowing more people in community/profession Clients 9% 34% 51% 94%
Volunteers 11% 43% 35% 89%
SPOs 2% 27% 71% 100%
Search/find a job  Clients 28% 31% 29% 88%
Volunteers 16% 38% 29% 83%
SPOs 5% 43% 45% 93%

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Text version: Client Cross-Cultural Outcomes

    No impact Minor Impact Major Impact
Better understanding of Canadian society, culture, and opportunities to participate in community life Clients 5% 23% 66%
Volunteers   34% 60%
SPOs     98%
More knowledgeable about other cultures Clients 10% 21% 62%
Volunteers 4% 44% 42%
SPOs   16% 81%
Better able to deal with racism/discrimination Clients 29% 32% 26%
Volunteers 17% 33% 21%
SPOs   43% 53%

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Text version: Volunteers’cross-cultural outcomes

    No impact Minor Impact Major Impact
Understand immigrants' contributions Volunteers 5% 39% 52%
SPOs 1% 15% 83%
Awareness/knowledge
of other cultures
Volunteers 17% 33% 21%
SPOs   43% 53%
Understand challenges
related to
racism/discrimination
Volunteers 17% 33% 21%
SPOs   43% 53%

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Text version: Occupations of Host Volunteer Survey Respondents

Unemployed 1%
Transportaion & warehousing 1%
Public administration 1%
Construction 1%
Information, culture & recreation 2%
Settlement agency 2%
Finance, insurance, real estate & leasing 3%
Professional, scientific & technical 4%
Business, building & other support services 6%
Education 8%
Other 8%
Administration 9%
Health care & social assistance 12%
Retirees 15%
Students 26%

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Date Modified: