Evaluation of the Language Instruction for Newcomers to Canada (LINC) Program

September 2004

Table of Contents

Executive Summary

• Background
• Evaluation Objectives and Issues
• Methodology
• Findings and Conclusions
• Recommendations and Management Response

1.0  Introduction

• Background
• Program Description and Logic Model
• Evaluation Objectives and Issues
• Purpose and Organization of the Report

2.0  Methodology

• Overview and Limitations
• Documentation Review
• Key Informant Interviews
• Survey of Service Provider Organizations
• Focus Groups with Clients
• Integrated Analysis

3.0  Findings

• Program Rationale
• Program Delivery
• Effectiveness and Efficiency
• Success

4.0  Conclusions, Recommendations and Management Response

• Summary and Conclusions
• Recommendations and Management Response

Appendix A:  List of Key Informants

Final Report
Evaluation and Performance Measurement Unit
Priorities, Planning and Research Branch
Citizenship and Immigration Canada

Acknowledgement
This report was prepared with the assistance of Goss Gilroy Inc.